Hertfordshire · England

uPVC window & door repair in Thorley, Hertfordshire

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills at your home in Thorley, with a one-year guarantee on every repair.

  • Repairs from £95
  • Holes from removed fittings and alarms
  • Damage during building work
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in Thorley

For landlords and businesses

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

About our uPVC repair in Thorley

We also do snagging repairs for builders. We fill and refinish the damage so it blends into the frame, including woodgrain finishes. Typical jobs include scratches from ladders and furniture and holes from removed fittings and alarms, across coloured and woodgrain uPVC, window frames & sills and conservatory frames.

The work is covered for a year after we finish. If anything is not right, ring us and we will sort it. Clean with warm soapy water and a soft cloth. Do not use solvents or scourers.

Before and after: a chipped white edge filled and refinished
Where
Thorley (CM23)
County
Hertfordshire
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026

Honest limits

We won’t take on work that won’t last, so here’s what a repair can’t put right:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Send us pictures and we will tell you honestly.

Materials we repair

  • White uPVC
  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Conservatory frames
  • Doors & door panels

FAQs for Thorley

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.

Can a burnt window sill be fixed?

Yes. The burn is filled and refinished to match.

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Send photos of everything you’d like done.

Is it worth repairing rather than replacing?

Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We’ll tell you honestly if replacement makes more sense.

Is there any odour?

Expect a mild smell while we are working.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we’ll do what we can.

Can pets and children be at home?

Keep pets and children away from the work area on the day, mainly so nothing gets touched before it has cured.

Do you work for landlords and businesses?

Yes, frequently. We quote for multiple addresses and fit around tenancy changeovers.

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Prices and what affects them

Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:

  • How much damage there is
  • Doing more than one item at once
  • The type of damage
  • The colour and finish to match

There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

We price nearly every job from photos. This is what to send:

  • Your postcode, so we can check dates
  • The material, if you know it
  • Good light, ideally daylight, without flash glare
  • A close-up of the damage, in focus

If you’re in Thorley and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Where we work around Thorley

Thorley is about 1 mile south-west of Bishop's Stortford, in Hertfordshire. Whether you are in the middle of Thorley or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in all 381 towns and villages in Hertfordshire, from the larger towns to small villages. We work right across the region, from Thorley to London (26 miles away).

We cover every part of CM23. If you’re just outside Thorley, we cover Thorley Street (1 mile east), Spellbrook (1 mile south-east), Bishop's Stortford (1 mile north-east), Little Hallingbury (2 miles south-east) and Allen's Green (2 miles south-west). Larger places within reach include Stevenage (14 miles west), Welwyn Garden City (15 miles west), Hoddesdon (9 miles south-west), Cheshunt (13 miles south-west), Hertford (10 miles west) and Ware (8 miles west).

Landmarks near Thorley

Locally, our jobs take us to homes close to Coach And Horses Public House, Parish Church of St James the Great and The Bishop's Stortford High School, among other places. For rail, the closest station is Bishops Stortford station, roughly 1.5 miles north-east. Nearby you will also find Bishops Stortford Local History Museum (2.4 miles north) and Moated mound (3 miles north-west). Not far away are Portingbury Hills and Thorley Wash nature reserve.

Map of Thorley © OpenStreetMap contributors

Repair or replace: which is better?

Replacing the frame or sill costs far more, and new uPVC may not match the weathered frames around it. A repair keeps the original. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and combining items on one visit brings it down.

Why book with us

  • Most jobs done in one visit
  • Accredited with CHAS, Constructionline and SafeContractor
  • One-year guarantee on every repair
  • No extra charge for your area

Take a look at our full price list.

What happens on the day

Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a morning or an afternoon, and we finish with a tidy-up and a look at the finished work together.

  1. First the frame or panel is cleaned.
  2. Scratches, chips and holes are filled.
  3. We smooth the repair.
  4. We colour-match the finish, including woodgrain effects.
  5. We blend the repair into the surrounding surface.

Before we arrive

  • Keep children and pets away from the room on the day
  • Mention any earlier repairs or resurfacing
  • Make sure the room can be ventilated

How to get a price

To get a price, send two or three pictures through our quote form or ring us. We’ll tell you honestly whether it can be repaired.

Get a free quote

Related advice

Do you need uPVC repair in Thorley?

uPVC is hard-wearing, but it does get damaged: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and old fittings leave holes.

If you can see any of these, send us a photo:

  • Scratches from ladders and furniture
  • Burns on sills
  • Chips and dents
  • Holes from removed fittings and alarms

Questions to ask before you book

  • What protection goes down before work starts
  • What the guarantee covers, and for how long
  • How changes to the job are handled
  • How soon you can use it again

10 questions to ask before you book

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.