County Durham · England

uPVC window & door repair in Thornley, County Durham

Fixed-price uPVC repair in Thornley and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Holes from removed fittings and alarms
  • Scratches from ladders and furniture
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in Thornley

What we do, step by step

Arrival times are agreed in advance, so you know when to expect us. On site, it takes a few hours in most cases. We leave the room clean.

  1. First the frame or panel is cleaned.
  2. We fill scratches, chips and holes.
  3. We sand the repair smooth.
  4. We colour-match the finish, including woodgrain effects.
  5. We blend the repair into the surrounding surface.

How to prepare

  • Clear toiletries, mats and anything else from around the area
  • Mention any earlier repairs or resurfacing
  • Open a window if you can

How to get a price

Most clients in Thornley get their price from pictures. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Get a free quote

Read more

uPVC repair in Thornley without replacing anything

The damage is filled and refinished so it blends into the frame, including woodgrain finishes. We also do snagging repairs for builders. Whether it’s holes from removed fittings and alarms and chips and dents, we can help.

Whatever the size of the job, you get the same one-year guarantee in Thornley and across County Durham. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.

Before and after: a chipped white edge filled and refinished
Location
Thornley (DL13)
Area hub
County Durham
Guarantee
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026

Can I fix it myself?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.

What uPVC repair costs

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • How much damage there is
  • How hard the colour is to match
  • Whether it’s a chip, crack, burn or wear
  • The material

A repair is priced on what needs doing, not where you live. The full price is agreed before booking.

Quotes from your pictures

Almost every job we do is priced from pictures. This is what we need:

  • Any earlier repairs or coatings
  • Any details about the material
  • Where you are, by postcode
  • A clear, close picture of the problem area

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed quote back. Quotes are free and no obligation.

Repair or replace: which is better?

Replacing the frame or sill is a much bigger job, and new uPVC may not match the weathered frames around it. Repairing the damage leaves the unit in place. Our uPVC repair starts from £95. Compared with replacing, a repair is normally a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.

Why book with us

  • We will tell you if it’s not worth repairing
  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • One-year guarantee on every repair

Read our pricing.

What we cannot put right

We will always be straight with you, so here’s what a repair cannot fix:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send photos and we’ll say what we think before booking.

Materials we repair

  • Window frames & sills
  • Doors & door panels
  • Coloured and woodgrain uPVC
  • Conservatory frames
  • White uPVC

Thornley questions

Do you cover the whole of County Durham?

We work UK-wide, and that includes Thornley. Prices do not change with location.

I rent my home. Can I book you?

Yes. Ask your landlord first, and we can send them the quote if that helps.

What happens if you find more damage?

Your quote covers the damage in the photos. Anything extra is discussed before we begin.

Is my repair covered?

Yes, for a year. If there is a problem with the work in that time, we come back and put it right.

Do you come to Thornley?

Yes. We work across the UK and travel to Thornley. Send us photos for a fixed quote, or call 0345 017 0787.

Do you hold any accreditations?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Can you redo someone else’s repair?

Yes, regularly. It can add a little time, which we include in the quote.

How quickly can you book me in?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

For landlords and businesses

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We’re CHAS, Constructionline and SafeContractor accredited.

Thornley and the surrounding area

Thornley is about 3 miles west of Crook, in County Durham. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Thornley is one of 329 towns and villages in County Durham where we work. We work right across the region, from Thornley to Newcastle upon Tyne (about 19 miles away).

Jobs in DL13 work the same way as everywhere else we cover. Close by, we cover Craigside (1 mile south-east), Tow Law (1 mile north), Inkerman (2 miles north), Wolsingham (2 miles west) and Satley (4 miles north). Larger places within reach include Durham (11 miles east), Consett (9 miles north), Newton Aycliffe (12 miles south-east), Bishop Auckland (8 miles south-east), Spennymoor (9 miles east) and Chester-le-Street (13 miles north-east).

Around Thornley

Our customers here include homes close to Tow Law Millennium Primary School and Church of St Bartholomew. Further afield, we also cover the area around Witton Castle (4.8 miles south-east). Open spaces near Thornley include Stanley Moss.

Map of Thornley © OpenStreetMap contributors

Signs you need uPVC repair in Thornley

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and old fittings leave holes.

The things clients usually mention when they call are:

  • Holes from removed fittings and alarms
  • Damage during building work
  • Chips and dents
  • Scratches from ladders and furniture

Questions to ask before you book

  • Whether there are any call-out or travel charges
  • How long it needs to cure
  • Whether a trained technician does the job
  • Whether cleaning and preparation are in the price

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.