Poole · England
Wood & laminate floor repair in Alder Hills, Poole
Fixed-price wood floor repair in Alder Hills and the surrounding area, normally in one visit and guaranteed for a year.
- Repairs from £95
- Chipped board edges
- Dents from dropped items

Should I try a DIY kit first?
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
A DIY attempt is not a disaster. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
Wood floor repair in Alder Hills, done in place
We repair damaged boards in place, with the colour and grain matched by hand. Laminate swollen by water can’t be repaired, and we will be honest about that. Common call-outs are for dents from dropped items and scratches from furniture and pets, across wood-effect vinyl (ask us), engineered wood and laminate flooring.
A one-year guarantee comes with the work, just as it does everywhere we cover. Use felt pads under furniture and wipe up spills promptly.

- Location
- Alder Hills (BH12, BH11, BH10)
- Area hub
- Poole
- Warranty
- 12 months on all our work
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Nearby places to Alder Hills
Also in Alder Hills
What affects the price in Alder Hills
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- How hard the colour is to match
- Previous DIY repairs that have to come out
- How many areas need work
- The material and finish
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.
How to get a fixed quote
Almost every job we do is priced from pictures. This is what to send:
- Whether it’s been repaired or coated before
- Something in shot to show the size
- What it’s made of, if you know
- Daylight if possible, and no flash reflection
Email us a picture of the damage and a wider shot of the entire item, and tell us you’re in Alder Hills, and we will reply with a fixed price.
When to call us in Alder Hills
Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
Signs it’s time to call us include:
- Burns
- Dents from dropped items
- Chipped board edges
- Scratches from furniture and pets
Comparing quotes
- Is the price fixed, and does it include VAT?
- Who turns up on the day
- Aftercare advice
- How the colour is matched
For landlords and businesses
We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.
Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
FAQs for Alder Hills
Can you repair a scratched laminate floor?
Yes. Scratches and chips are filled and matched to the pattern.
Is there a call-out fee?
There’s no separate call-out charge. Your fixed quote includes everything.
What happens once I’ve sent pictures?
You get a fixed quote and available dates. If we need another angle, we will ask.
When can you do it?
It depends on the time of year and where you are. We will offer you dates when we send your quote.
Do you come to Alder Hills?
Yes. We cover the whole UK and travel to Alder Hills. Send us photos for a fixed quote, or call 0345 017 0787.
What if the damage is worse than the photos show?
The price is fixed for what the photos show. Anything extra is discussed before we begin.
Is a repair better than a new one?
In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We will be honest if it’s not worth it.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
Repair or replace: which is better?
Replacing a board can mean lifting the floor back to it, sourcing a matching board and laying it all again. A repair leaves the floor down. Prices start from £95. We charge the same wherever you are, so there’s no premium for Alder Hills. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why choose Surface Doctor in Alder Hills
- CHAS and Constructionline accredited
- One price list for the entire UK
- Colour-matched on site
- Fixed prices from your pictures
See our full price list.
How the visit works
Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which normally takes a morning or an afternoon. If we find something your photos didn’t show, we’ll explain it before carrying on.
- We clean the damaged area.
- Next we fill the dents and chips.
- We level the repair to the board surface.
- We recreate the colour and grain by hand.
- We finish the repair to match the sheen of the floor.
Getting ready for the visit
- Keep a parking space free if you can
- Mention any parking restrictions or tricky access
- Tell us if there are stairs or a lift
Get a quote
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.
Advice
Alder Hills and the surrounding area
Alder Hills is about 2 miles east of Poole, in Poole. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Alder Hills is one of 18 places in Poole we cover.
Our visits in BH12, BH11 and BH10 work the same way as everywhere else we cover. Whether you live on Boyd Road, Cooke Road and Alder Road or a nearby road, a technician can come to you. Main roads around Alder Hills include the A3040 and A3049, so getting to you is simple. We also cover the places around Alder Hills: Talbot Woods (1 mile east), Rossmore (1 mile west), West Howe (1 mile north), Alderney (1 mile west) and Branksome (1 mile south). We also work in nearby towns such as Longfleet (3 miles south-west), Oakdale (3 miles west), Sterte (3 miles west), Waterloo (3 miles west), Stanley Green (3 miles west) and Parkstone (3 miles south-west).
Near you in Alder Hills
Our clients here include homes close to Fernheath Playing Fields, Talbot Primary School and St Saviour, among other places. Also close by are Talbot Combined School (within half a mile east) and St Aldhelm's Academy (0.8 miles west). Alder Hills’s nearest station is Branksome station, about 1 mile south of the centre. A little further out are Alderney Hospital (1.3 miles north-west) and Big Four Railway Museum & Model Centre (2.2 miles south-east).
- Parks and local facilities nearby include Bournemouth (2.2 miles south-east)
What we can’t put right
In fairness, some problems need a different fix:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
If in doubt, send photos and we will say what we think before you book.
What we work on
- Solid wood
- Wood-effect vinyl (ask us)
- Laminate flooring
- Engineered wood
About our accreditations · Every repair comes with a one-year guarantee.

