Newcastle upon Tyne · England

Wood & laminate floor repair in Elswick, Newcastle upon Tyne

Scratch, dent, chip and burn repairs to wood and laminate floors for homes and businesses in Elswick and across Newcastle upon Tyne. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Chipped board edges
  • Scratches from furniture and pets
Surface Doctor technician repairing a wooden kitchen worktop

Book wood floor repair in Elswick

Can I fix it myself?

A DIY attempt is not a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

How we handle wood floor repair in Elswick

Laminate swollen by water can’t be repaired, and we’ll tell you if that is the case. We repair damaged boards in place, matched to the colour and grain. Our repair technicians work on laminate flooring, solid wood and wood-effect vinyl (ask us), and people most often call us about scratches from furniture and pets and burns.

You’re covered for a year from the day of the repair. Just call us if there’s a problem and we will sort it. Put felt pads on furniture legs and wipe up spills promptly.

Where
Elswick (NE4, NE11, NE1)
County
Newcastle upon Tyne
Guarantee
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Last updated
23 October 2026
Technician kneeling to repair a kitchen floor

The process

A typical visit goes like this: we arrive on time, protect everything around the work area, do the job and clear up. Allow a few hours. Before we go, we will explain when it can be used and what to avoid for the first few days.

  1. First the damaged area is cleaned.
  2. Next we fill the dents and chips.
  3. The repair is levelled to the board.
  4. We recreate the colour and grain by hand.
  5. The repair is finished to match the floor’s sheen.

Getting ready for the visit

  • Tell us about parking, stairs or access
  • Avoid using the area for a few hours before we arrive
  • Mention if the room is upstairs or in a flat

How to get a price

Most customers in Elswick get their price from photos. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

Get a free quote

Read more

Prices and what affects them

Prices start from £95. You won’t pay by the hour. The price depends on:

  • What kind of damage it is
  • Access to the area
  • The size and number of damaged areas
  • How many items we do on one visit

We charge the same wherever you are, with no extra for Elswick. What changes the price is the job itself: how much damage, what it’s made of and how many items.

How to get a fixed quote

It only takes a minute to photograph the damage. Please include:

  • Daylight if possible, and no flash reflection
  • Your postcode, so we can check dates
  • Details of any past repairs
  • One picture of the whole floor

If you are in Elswick and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

Elswick questions

What happens if you find more damage?

We will show you and explain before doing anything extra. You won’t be charged for anything you haven’t agreed.

Do you cover Elswick?

Yes, we do. Technicians travel to Elswick from across the region, with no extra charge for travel.

When can you do it?

We’ll give you dates with your quote. Tell us if you need it done quickly.

Is a repair better than a new one?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

What happens after I send pictures?

You’ll get a fixed quote back, plus dates. There’s no obligation to book.

What information do you need?

Photos of the damage, a picture of the entire floor and your postcode. After that, we just agree a date.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Landlords are frequently glad to have it sorted before the end of a tenancy.

Repair or replace: which is better?

Swapping a damaged board often means lifting boards to reach it, finding a board that matches and laying it all again. Repairing it works with the boards in place. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not your postcode. You will see the full price before booking.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • Colours mixed by hand to suit your surface
  • No need to remove anything
  • Technicians who travel to you, UK-wide

Read our pricing.

For landlords and businesses

We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

We are used to working with agents and managing companies. Send the address, pictures and access details and we will handle the rest.

Elswick and nearby

Elswick is about 2 miles south of Newcastle upon Tyne, in Newcastle upon Tyne. We work in every kind of home, old or new, large or small, plus businesses and rented homes. We cover all 63 towns and villages in Newcastle upon Tyne, from the larger towns to small villages.

Postcode districts we cover here: NE4, NE11 and NE1. Local streets include Park Road, Mill Lane and Mather Road. Nearby, we also work in Westgate (1 mile east), Dunston (1 mile south), Low Team (1 mile south-east), Benwell (1 mile north-west) and Spital Tongues (1 mile north). We also work in nearby towns such as Carr Hill (3 miles south-east), Denton (3 miles north-west), Low Fell (3 miles south-east), Sheriff Hill (3 miles south-east), West Denton (3 miles north-west) and Gosforth (3 miles north).

What’s near Elswick

Typical jobs here are in homes near North East Futures UTC, St Michael's RC Primary School and Newcastle University Library, among other places. Other local landmarks include Benwell Nature Park (1.3 miles north-west), Church of St Michael And Presbytery Attached (under half a mile south-east), The Balmoral Public House (0.5 miles north-east) and Newcastle Sixth Form College (0.6 miles east). Elswick’s nearest station is Newcastle station, roughly 1 mile east. Well-known places in the area include The Gate (1 mile north-east) and Charge! The Story of England's Northern Cavalry (0.7 miles east). For a walk, there’s Bent Hill and Addison and Hedgefield Woods.

  • Parks and local facilities nearby include County Borough of Newcastle upon Tyne (1.3 miles east)
Map of Elswick © OpenStreetMap contributors

Honest limits

We would rather lose a job than do one that will not last, so these are the limits:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us photos and we will tell you honestly before you book.

What we work on

  • Wood-effect vinyl (ask us)
  • Solid wood
  • Engineered wood
  • Laminate flooring

What we’re called out for in Elswick

Furniture, pets and dropped items mark wood and laminate floors, and sliding appliances can gouge the boards.

Send us a picture if you notice any of these:

  • Burns
  • Gouges from moving appliances
  • Chipped board edges
  • Dents from dropped items

Before booking anyone

  • How changes to the job are handled
  • Whether cleaning and preparation are in the price
  • How soon you can use it again
  • How the colour is matched

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.