Herefordshire · England
Wood Floor Repair for Hay homes
Scratch, dent, chip and burn repairs to wood and laminate floors for homeowners, landlords and businesses in Hay. Free, fixed quotes from your photos.
- Repairs from £95
- Gouges from moving appliances
- Scratches from furniture and pets
Common problems we fix in Hay
Chair legs, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.
Typical reasons for a call-out include:
- Gouges from moving appliances
- Chipped board edges
- Scratches from furniture and pets
- Dents from dropped items
Questions to ask before you book
- What aftercare is recommended
- What happens if the damage is worse than the pictures show
- How long it needs to cure
- Whether there are any call-out or travel charges
How we handle wood floor repair in Hay
Water-swollen laminate needs replacing, and we will be honest about that. Boards are repaired where they lie, with the colour and grain matched by hand. Our technicians work on engineered wood, laminate flooring and solid wood, and the jobs we see most are burns and dents from dropped items.
The work is guaranteed for twelve months. If there is a problem with the repair within the year, we return and sort it. Put felt pads on furniture legs and wipe up spills promptly.
- Area
- Hay (HR3)
- Region
- Herefordshire
- Cover
- A year, on every repair
- Price
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
About Hay
Hay is about 14 miles north-east of Brecon, in Herefordshire. Whether you’re in the middle of Hay or on the outskirts, the service is the same: a fixed price, a tidy visit and a guarantee. Our technicians cover all 255 towns and villages in Herefordshire, from the larger towns to small villages. We work right across the region, from Hay to Birmingham (59 miles away).
Every address in HR3 is within our area. You will find streets such as Forest Road, Brecon Road and Castle Lane, all of which we cover. We also cover the places around Hay: Y Gelli Gandryll (1 mile north-east), Cusop (1 mile east), Clyro (1 mile north-west), Llanigon (1 mile south-west) and Glasbury (3 miles south-west). Further out, we also cover Kington (10 miles north-east), Credenhill (14 miles east), Clehonger (14 miles east), Weobley (13 miles north-east) and Kingstone (13 miles east).
What’s near Hay
Typical jobs here are in homes near St Mary's Church, No.11 (Seven Stars) Broad Street pub and Hay-On-Wye C.P. School and the streets around them. Other landmarks nearby include Hay Castle (less than half a mile north-east). For a walk, there is Glasbury oxbow and Monk's Well Hill.
When a repair isn’t the answer
To be straight with you, some problems need a different fix:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
If in doubt, send pictures and we will say what we think.
Materials we work on in Hay
- Solid wood
- Wood-effect vinyl (ask us)
- Engineered wood
- Laminate flooring
What affects the price in Hay
Repairs from £95. There’s no charge for travel to Hay. The price depends on:
- Access to the area
- What kind of damage it is
- Whether old repairs or coatings need taking off
- The material and finish
Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Send pictures for a quote
Almost every job we do is priced from pictures. This is what to send:
- A coin beside the damage so we can judge size
- Your postcode, so we can check dates
- Any details about the material
- One sharp close-up of the damage
No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.
What happens on the day
We begin by going over the job with you, so there are no surprises. After that, protection goes down around the work area and we start. Allow a few hours, and we’ll tell you if anything changes.
- We clean the damaged area.
- Dents, chips and gouges are filled.
- We level the repair to the board surface.
- We recreate the colour and grain by hand.
- Finally we match the sheen of the floor.
Preparing for the visit
- Let us know about parking or access
- Open a window if you can
- Let us know if it has been repaired before
Ask for a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job without visiting.
Read more
Repair or replace in Hay?
Swapping a damaged board can mean lifting the floor back to it, sourcing a matching board and relaying. Repairing it leaves the floor down. Repairs from £95, with every job priced individually. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.
Why choose Surface Doctor in Hay
- Accredited with CHAS, Constructionline and SafeContractor
- Colour-matched on site
- Work done at your home or business
- Every repair guaranteed for a year
Read our pricing.
Questions from Hay
I rent my home. Can I book you?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged before the end of a tenancy.
Is it OK to have pets in the house?
Just keep them out of the work area. We will tell you when the room can be used again.
Can you quote from pictures?
Normally, yes. A close-up and a wider photo are enough to give a fixed quote.
What happens after I send photos?
We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.
Will the price change on the day?
If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.
Is it worth repairing rather than replacing?
Normally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.
Do you hold any accreditations?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
It’s been repaired before. Can you still fix it?
Usually, yes. The old repair comes out first.
Should I try a DIY kit first?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.
Other services in Hay
For landlords and businesses
We regularly work with letting and managing agents. Send the address, pictures and access details and we’ll handle the rest.
Landlords, letting agents and housing providers in Hay use us as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.
About our accreditations · Every repair comes with a one-year guarantee.
