Medway · England
Wood Floor Repair for Lower Upnor homes
Scratch, dent, chip and burn repairs to wood and laminate floors at your home in Lower Upnor, with a one-year guarantee on every repair.
- Repairs from £95
- Gouges from moving appliances
- Chipped board edges
When we would advise against a repair
In fairness, there are a few things a repair won’t fix:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
If in doubt, send pictures and we’ll say what we think.
Materials we work on in Lower Upnor
- Laminate flooring
- Engineered wood
- Solid wood
- Wood-effect vinyl (ask us)
Wood floor repair in Lower Upnor, done in place
Boards are repaired where they lie, matched to the colour and grain. Laminate swollen by water can’t be repaired, and we’ll tell you if that’s the case. We’re frequently asked to fix burns and chipped board edges, across solid wood, wood-effect vinyl (ask us) and engineered wood.
A one-year guarantee comes as standard. Use felt pads under furniture and wipe up spills promptly.
- Where
- Lower Upnor (ME2)
- County
- Medway
- Warranty
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Prices and what affects them
Repairs from £95. Quotes are free and the price is fixed. What we look at:
- How hard the colour is to match
- The material
- Previous DIY repairs that have to come out
- Access to the area
Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
Send pictures for a quote
You can typically get a fixed price without us visiting. To help us price it:
- A photo taken from further back
- The material, if you know it
- One sharp close-up of the damage
- The postcode, so we can plan the visit
Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed quote. Quotes are free and no obligation.
Work for landlords and builders
Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.
We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.
FAQs for Lower Upnor
Is it worth repairing rather than replacing?
In most cases, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.
Can you repair several things at once?
Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.
Is my repair covered?
All our work carries a one-year guarantee. We’ll explain what it covers when we quote.
Is it OK to have pets in the house?
Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.
Can landlords book you?
Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.
Can you repair a scratched laminate floor?
Yes. Scratches and chips are filled and matched to the pattern.
What happens once I’ve sent pictures?
You’ll get a fixed quote back. There’s no obligation to book.
Do you charge for travel?
Travel is included in the price, with the same prices everywhere we work.
Covering Lower Upnor
Lower Upnor is about 2 miles north-east of Rochester, in Medway. From the centre of Lower Upnor to the outlying streets, we offer exactly the same service: a fixed price, a tidy visit and a guarantee. We work in 68 places in Medway. You can also see our page for London, about 27 miles away.
We work across ME2 and the streets around it. From Galleon Way, Cutter Close and Schooner Walk or a nearby road, we can come to you. We also cover the places around Lower Upnor: Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). We also work in nearby towns such as Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).
Around Lower Upnor
Locally, our jobs take us to homes close to The Ship pub, Former Ordnance Store At Chatham Gun Wharf and Chattenden Primary School. Other local landmarks include Waterfront University Technical College (1.3 miles south-east), St Philip & St James (under half a mile south-west), Lower Lines Park (1.3 miles south-east) and The Hundred of Hoo Academy (1.2 miles north-east). For rail, the closest station is Strood station, about 1.6 miles south-west of the centre. A little further out are Huguenot Museum (1.8 miles south-west) and City of Rochester-upon-Medway (1.8 miles south-west). Open spaces near Lower Upnor include Rede Common and Gad's Hill.
Can I fix it myself?
We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.
DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
Nearby places to Lower Upnor
Other services in Lower Upnor
Repairing versus replacing in Lower Upnor
Swapping a damaged board often means lifting boards to reach it, sourcing a matching board and relaying. A repair works with the boards in place. Repairs from £95, with every job priced individually. What it costs depends on how much damage there is and what kind, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so you know the cost before booking.
Why choose Surface Doctor in Lower Upnor
- Everything repaired in place
- A fixed quote before booking
- Colour mixed on the day to match
- Dust sheets down, tidy finish
Take a look at our prices page.
Do you need wood floor repair in Lower Upnor?
Chair legs, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.
Typical reasons for a call-out include:
- Chipped board edges
- Burns
- Scratches from furniture and pets
- Dents from dropped items
Questions to ask before you book
- When it can be used again
- Who will actually do the work
- How the colour is matched
- What the guarantee covers, and for how long
What happens on the day
Your technician turns up at the time we agreed with you and checks the damage against your photos first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a morning or an afternoon, and the room is left clean and tidy.
- We clean the damaged area.
- We fill dents, chips and gouges.
- We level the repair to the board surface.
- We match the colour and grain by hand.
- We finish the repair to match the sheen of the floor.
Getting ready for the visit
- Mention any parking restrictions or tricky access
- Clear toiletries, mats and anything else from around the area
- Avoid using the area for a few hours before we arrive
How to get a price
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the floor, add your postcode and send them to us. What comes back is a fixed quote, not a guess.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
