Medway · England

Toilet & ceramic chip repair in Lower Upnor, Medway

Our repair technicians come to Lower Upnor for chip and break repairs to toilets, cisterns and other ceramics. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Chips on the cistern lid
  • Chips on the pan or rim
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Lower Upnor

How we price toilet chip repair

Repairs from £95. We don’t charge extra for travel to Lower Upnor. The price depends on:

  • What kind of damage it is
  • Whether old repairs or coatings need taking off
  • How much damage there is
  • What the surface is made of

There are no surprise extras on the day. The price we quote from your pictures is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

How to get a fixed quote

Two or three clear photos are generally enough. It helps if you send:

  • Daylight if possible, and no flash reflection
  • Details of any past repairs
  • Your postcode, so we can check dates
  • A coin beside the damage so we can judge size

For a price in Lower Upnor, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

How we handle toilet chip repair in Lower Upnor

A crack that leaks can’t be fixed with a cosmetic repair, and we will tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you do not need a plumber or a new toilet. If you are dealing with chips on the pan or rim and chips on the cistern lid, we can typically put it right.

We guarantee the work for a year. If something is not right in that time, we come back and put it right. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Location
Lower Upnor (ME2)
County
Medway
Guarantee
A year, on every repair
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026
Ceramic basin shown before and after repair

Landlords, agents and businesses in Lower Upnor

If you manage property in Lower Upnor, we will quote for several properties at once. Just send pictures for each address and we’ll come back with a combined price.

We work for landlords, letting agents and housing providers in Lower Upnor as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

What we cannot put right

Some problems need a builder, plumber or fitter rather than us:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we’ll tell you honestly.

Materials we work on in Lower Upnor

  • Vitreous china
  • Toilet pans
  • Porcelain
  • Pedestals
  • Cisterns & lids

Lower Upnor: your questions answered

How soon can you come?

We will give you dates with your quote. Tell us if you need it done quickly.

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Will there be a smell?

Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include photos of each item.

Do I have to be there?

Someone needs to let us in and show us the job. After that, you can carry on with your day.

How much does toilet chip repair cost in Lower Upnor?

Repairs from £95. Every job gets a fixed price based on pictures of the damage. Send a close-up and a photo of the whole item and your postcode.

Will you leave a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

How do I book?

A close-up, a wider photo and your postcode. Then we will agree a date.

Our work in Lower Upnor

Lower Upnor is about 2 miles north-east of Rochester, in Medway. Customers in Lower Upnor get the same service as everywhere else we cover: a fixed quote from your photos, then a visit to do the work. We cover all 68 towns and villages in Medway, from the larger towns to small villages. You can also see our page for London, about 27 miles away.

All of ME2 is covered. That includes homes on Galleon Way, Cutter Close and Schooner Walk. We also cover the places around Lower Upnor: Upper Upnor (1 mile south-west), Chattenden (1 mile north), Wainscott (1 mile west), Hoo St Werburgh (2 miles north-east) and Cooling Street (2 miles north). Further out, we also cover Gillingham (3 miles south-east), Chatham (4 miles south), Rainham (5 miles south-east), Strood (3 miles south-west), Luton (3 miles south) and Park Wood (5 miles south-east).

What’s near Lower Upnor

Our customers here include homes close to The Ship pub, Former Ordnance Store At Chatham Gun Wharf and Chattenden Primary School and the streets around them. Also close by are Waterfront University Technical College (1.3 miles south-east), St Philip & St James (less than half a mile south-west), Lower Lines Park (1.3 miles south-east) and The Hundred of Hoo Academy (1.2 miles north-east). The closest station to Lower Upnor is Strood station, roughly 1.6 miles south-west of the centre. Other landmarks nearby include Huguenot Museum (1.8 miles south-west) and City of Rochester-upon-Medway (1.8 miles south-west). Open spaces near Lower Upnor include Rede Common and Gad's Hill.

Map of Lower Upnor © OpenStreetMap contributors

When to call us in Lower Upnor

Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.

Common reasons people in Lower Upnor contact us are:

  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Chips on the pan or rim

Before booking anyone

  • When it can be used again
  • Whether they match the colour on site
  • Whether cleaning and preparation are in the price
  • Is the price fixed, and does it include VAT?

Choosing a repair company

Repairing versus replacing in Lower Upnor

A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. A repair keeps the toilet you have. Prices start from £95. The price depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed price from your pictures, so there are no surprises on the day.

Why Lower Upnor clients choose us

  • No need to remove anything
  • Work done at your home or business
  • Same prices wherever you are
  • Straight answers about what a repair can do

Read our full price list.

What happens on the day

Visits start with a quick look at the job together. Then the area is sheeted and masked and the work begins. It normally takes an hour or two.

  1. We start by cleaning and drying the damage.
  2. Next we rebuild the missing piece to its original shape.
  3. It’s sanded flush.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Let the surface dry out before the visit
  • Open a window if you can
  • Move bottles, mats and clutter away from the area

Get a quote

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Get a free quote

Advice

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About our accreditations · Every repair comes with a one-year guarantee.

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