County Durham · England

Wood Floor Repair in New Shildon

Wood floor repair in and around New Shildon: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Chipped board edges
  • Gouges from moving appliances
Surface Doctor technician repairing a wooden kitchen worktop

Book wood floor repair in New Shildon

Wood floor repair in New Shildon, done in place

Boards are repaired where they lie, with the colour and grain matched by hand. Laminate swollen by water cannot be repaired, and we’ll tell you if that’s the case. Our technicians work on engineered wood, wood-effect vinyl (ask us) and laminate flooring, and common reasons people contact us are gouges from moving appliances and burns.

You are covered after we leave: each job carries a one-year guarantee, and we explain what it covers before you book. Use felt pads under furniture and wipe spills straight away.

Location
New Shildon (DL4)
Region
County Durham
Cover
12 months on all our work
Quotes
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Page updated
23 October 2026
Floor repair in progress in a customer’s kitchen

When to call us in New Shildon

Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

The things clients generally mention when they call include:

  • Gouges from moving appliances
  • Chipped board edges
  • Scratches from furniture and pets
  • Burns

Comparing quotes

  • What prep work is covered
  • Whether they match the colour on site
  • A fixed quote, and whether VAT is included
  • Whether the price covers travel

How to compare quotes

How the visit works

Visits start with a quick look at the job together, so you know exactly what we are doing. After that, protection goes down around the work area and the work begins. You can expect it to take a few hours, and we’ll keep you posted as we go.

  1. We clean the damaged area.
  2. Dents, chips and gouges are filled.
  3. We level the repair to the board surface.
  4. We match the colour and grain by hand.
  5. Finally we match the sheen of the floor.

Before we arrive

  • Make sure the area is dry
  • Mention any parking restrictions or tricky access
  • Keep children and pets away from the room on the day

Getting a price

For a price in New Shildon, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a fixed price

Read more

Your questions about wood floor repair in New Shildon

Can you price it without visiting?

Yes, almost always. Clear photos let us give you a fixed price without visiting.

What happens after I send pictures?

You’ll get a fixed quote back, generally with dates to choose from. There is no obligation to book.

When can you do it?

It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.

How do I book?

Photos of the damage, a picture of the whole floor and your postcode. After that, we just agree a date.

Does someone need to be in?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

Is there a call-out fee?

Travel is included in the price, with the same prices everywhere we work.

Do you cover the whole of County Durham?

All of County Durham, and the rest of the UK. There is no extra charge for travel.

Do I need to move furniture?

Just around the damaged area.

What a repair cannot fix

It helps to know what we can’t do too:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we will say what we think.

What we work on

  • Wood-effect vinyl (ask us)
  • Laminate flooring
  • Engineered wood
  • Solid wood

Landlord and trade work in New Shildon

We work for landlords, letting agents and housing providers in New Shildon as well as householders. Repairing between tenancies keeps void periods short, and it generally costs far less than a refit.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Repairing versus replacing in New Shildon

Replacing a board frequently means lifting boards to reach it, finding a board that matches and relaying. Repairing it works with the boards in place. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Why book with us

  • Every repair guaranteed for a year
  • Rooms protected and left tidy
  • No need to remove anything
  • Generally one visit, start to finish

See our prices page.

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

Prices and what affects them

Repairs from £95. You will know the full cost before you book. We look at:

  • Doing more than one item at once
  • How hard the colour is to match
  • The type of damage
  • How much damage there is

Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.

Getting a price from pictures

Phone photos are fine. Make sure they show:

  • Details of any past repairs
  • A wider photo showing the entire floor
  • A clear, close picture of the problem area
  • Where you are, by postcode

There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

New Shildon and the surrounding area

New Shildon is about 2 miles south-east of Bishop Auckland, in County Durham. Book a date that suits you, and you will know when to expect us, so there is no waiting around. Our technicians cover 329 places across County Durham, from the larger towns to small villages. Our jobs stretch from New Shildon to Newcastle upon Tyne (25 miles away).

All of DL4 is within our area. We regularly work on streets such as Alma Road, Dale Road and Byerley Road and the roads around them. With the A6072 close by, New Shildon is simple for us to get to. Neighbouring places we cover include Shildon (1 mile north), Middridge (1 mile east), Eldon (1 mile north), Redworth (1 mile south-east) and Old Eldon (1 mile north-east). We also work in nearby towns such as Durham (11 miles north), Newton Aycliffe (3 miles east), Spennymoor (5 miles north), Peterlee (15 miles north-east), Crook (7 miles north-west) and Ferryhill (6 miles north-east).

Local landmarks in New Shildon

Typical jobs here are in homes near Greenfield Community College, Timothy Hackworth Primary School and Church of All Saints and the streets around them. You will also find Hackworth Park (0.5 miles north-west) and The Grey Horse Public House (0.7 miles north-west). New Shildon has its own railway station: Shildon station. Nearby you will also find Bishop Auckland Hospital (2.6 miles north-west) and Auckland Castle (3.1 miles north).

Map of New Shildon © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.