County Durham · England
Tile repair in New Shildon, County Durham
Tile repair for New Shildon, without a refit. Send us pictures for a fixed quote, then we come to you.
- Repairs from £95
- Cracked floor tiles
- Drill holes from removed fittings
Tile repair at your home in New Shildon
A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so there is no need to hunt for a matching tile. Whether it’s discontinued tiles you can’t replace and cracked floor tiles, we can usually put it right, on natural stone & granite, ceramic tiles and porcelain tiles alike.
Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- New Shildon (DL4)
- Area hub
- County Durham
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
For landlords and businesses
For anyone letting property in or around New Shildon, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.
We work for landlords, letting agents and housing providers in New Shildon as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
New Shildon and nearby
New Shildon is about 2 miles south-east of Bishop Auckland, in County Durham. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. New Shildon is one of 329 places in County Durham where we work. We work right across the region, from New Shildon to Newcastle upon Tyne (25 miles away).
Our technicians cover all of the DL4 postcode area and the streets around it. You will find streets such as Alma Road, Dale Road and Byerley Road, and we cover them all. New Shildon sits on or near the A6072, so getting to you is simple. Close by, we cover Shildon (1 mile north), Middridge (1 mile east), Eldon (1 mile north), Redworth (1 mile south-east) and Old Eldon (1 mile north-east). Larger places within reach include Durham (11 miles north), Newton Aycliffe (3 miles east), Spennymoor (5 miles north), Peterlee (15 miles north-east), Crook (7 miles north-west) and Ferryhill (6 miles north-east).
What’s near New Shildon
Typical jobs here are in homes near Greenfield Community College, Timothy Hackworth Primary School and Church of All Saints, among other places. Nearby too are Hackworth Park (0.5 miles north-west) and The Grey Horse Public House (0.7 miles north-west). New Shildon has its own railway station: Shildon station. Other landmarks nearby include Bishop Auckland Hospital (2.6 miles north-west) and Auckland Castle (3.1 miles north).
Towns and villages near New Shildon
What else we do in New Shildon
Do you need tile repair in New Shildon?
Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
It’s worth getting a quote if you see:
- Cracked floor tiles
- Chips from dropped pans and tools
- Damaged tile edges
- Drill holes from removed fittings
Before booking anyone
- How your room will be protected
- What the guarantee covers, and for how long
- What happens if the damage is worse than the pictures show
- Whether the price is fixed and includes VAT
When a repair isn’t the answer
Not everything can be repaired, and we will tell you before we start. Repairs won’t solve:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us pictures and we’ll tell you honestly.
Surfaces we repair
- Ceramic tiles
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
- Marble
What happens on the day
Here’s how a visit generally runs: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Plan for a few hours from start to finish. Before we go, we’ll explain how long to leave it and how to care for it.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
How to prepare
- Have somewhere for us to park nearby if possible
- Mention any parking restrictions or tricky access
- Clear toiletries, mats and anything else from around the area
Get a quote
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Read more
Questions from New Shildon
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
Is it messy?
No. The work area is masked and covered, and we take our waste away with us.
I’m a tenant. Can you help?
We can work for tenants, landlords or agents. Just make sure the landlord agrees.
Do you come to New Shildon?
Yes. We cover the whole UK and come to New Shildon and the rest of County Durham. Send us pictures for a fixed quote, or call 0345 017 0787.
Will there be a smell?
Expect a mild smell while we’re working, which fades afterwards.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
Is repairing better than replacing?
Usually, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Can I get a quote without a visit?
Normally, yes. A close-up and a wider photo are enough to give a fixed price.
DIY kit or professional repair?
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
A DIY attempt is not a disaster. We remove the old filler and start again, so it does not stop a professional repair. It does add a little time, so tell us about it when you send pictures.
Repairing versus replacing in New Shildon
Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. We do not add extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
What you get with us
- Most jobs done in one visit
- Straight answers about what a repair can do
- We leave the room as we found it
- Everything repaired in place
Read our prices page.
How we price tile repair
Repairs from £95. There are no hourly rates or hidden extras. The price depends on:
- The material
- How many areas need work
- How many items we do on one visit
- The type of damage
Rather than charging by the hour, we price the entire job up front. It depends on the damage, the material and access.
How to get a fixed price
When you take your photos, a few simple things make all the difference:
- Natural light rather than flash
- The postcode, so we can plan the visit
- A wider photo showing the whole tiled area
- The material, if you know it
To get a price, send a couple of photos using our quote form or ring us. We’ll say straight away if a repair is the right fix.
About our accreditations · Every repair comes with a one-year guarantee.
