Norfolk · England

Wood & laminate floor repair in Stoke Holy Cross, Norfolk

Our technicians come to Stoke Holy Cross for scratch, dent, chip and burn repairs to wood and laminate floors. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Dents from dropped items
  • Gouges from moving appliances
Surface Doctor technician repairing a wooden kitchen worktop

Book wood floor repair in Stoke Holy Cross

Wood floor repair in Stoke Holy Cross without replacing anything

Laminate swollen by water cannot be repaired, and we’ll be honest about that. We repair damaged boards in place, with the colour and grain matched by hand. If you are dealing with dents from dropped items and burns, we can help.

We stand behind the work with a one-year guarantee, so you’re covered after the visit. Put felt pads on furniture legs and wipe spills right away.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Stoke Holy Cross (NR14)
Region
Norfolk
Cover
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Updated
23 October 2026

Should you replace it?

Replacing a board frequently means lifting boards to reach it, finding a board that matches and laying it all again. Repairing it works with the boards in place. Prices start from £95. Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Why Stoke Holy Cross clients choose us

  • Same prices wherever you are
  • Work done at your home or business
  • We leave the room as we found it
  • Colour mixed on the day to match

Take a look at our full price list.

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

For developers and builders, we fix damage before handover. Several plots can be done in one visit to keep costs down.

About Stoke Holy Cross

Stoke Holy Cross is about 5 miles south of Norwich, in Norfolk. From the centre of Stoke Holy Cross to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Our technicians cover all 797 towns and villages in Norfolk.

Postcode districts we cover here: NR14. Jobs here include addresses on Barnard Close, Morris Close and Gravel Hill and the roads around them. Nearby, we also work in Dunston (1 mile north-west), Swainsthorpe (1 mile west), Caistor St Edmund (1 mile north), Swardeston (2 miles west) and Keswick (2 miles north-west). We also work in nearby towns such as Norwich (5 miles north), Wymondham (8 miles west), Sprowston (6 miles north), Thorpe St Andrew (5 miles north), Attleborough (13 miles west) and Norwich Lanes (4 miles north).

Near you in Stoke Holy Cross

We visit homes around Church of the Holy Cross, Dunston Common and Stoke Holy Cross Primary School. For rail, the closest station is Norwich station, about 4.1 miles north of the centre. Nearby you’ll also find Norfolk and Norwich Hospital (3.9 miles north). For a walk, there is Hethel Old Thorn.

Map of Stoke Holy Cross © OpenStreetMap contributors

How we price wood floor repair

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • How hard the colour is to match
  • Doing more than one item at once
  • How much damage there is
  • Whether old repairs or coatings need taking off

Set against the cost of replacement, repairing typically costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Send photos for a quote

A couple of clear pictures is all it takes. Try to include:

  • Whether it’s been repaired or coated before
  • A close-up of the damage, in focus
  • Where you are, by postcode
  • Any details about the material

We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.

When to call us in Stoke Holy Cross

Chair legs, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.

Customers usually contact us about:

  • Chipped board edges
  • Gouges from moving appliances
  • Burns
  • Dents from dropped items

Comparing quotes

  • What the guarantee covers, and for how long
  • What aftercare is recommended
  • Who will actually do the work
  • Whether there are any call-out or travel charges

10 questions to ask before you book

How the visit works

Here’s how a visit generally runs: we arrive on time, protect everything around the work area, carry out the work and clear up. Allow a morning or an afternoon. Before we go, we will explain how long to leave it and what to avoid for the first few days.

  1. We start by cleaning the damage.
  2. We fill dents, chips and gouges.
  3. The repair is levelled to the board.
  4. The colour and grain are recreated by hand.
  5. We finish the repair to match the sheen of the floor.

How to prepare

  • Mention any parking restrictions or tricky access
  • Clear the area around the damage
  • Let us know if it has been repaired before

Get a quote

The quickest way to a price is to send a couple of pictures through our quote form or call us. We’ll tell you honestly if a repair is the right fix.

Send pictures for a quote

Read more

Your questions about wood floor repair in Stoke Holy Cross

Can you quote from photos?

In nearly every case. We only ask to see it in person if the pictures cannot show what we need.

Do you charge for travel?

Travel is included in the price, with the same prices everywhere we work.

Is my repair covered?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are frequently glad to have it sorted before the end of a tenancy.

What do you need from me?

Send pictures through the quote form or call 0345 017 0787, and we will take it from there.

What if the damage is worse than the photos show?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

Do the materials smell?

It depends on the job, but often a little. Open windows and an extractor fan help.

Honest limits

We will not take on work that will not last, so here’s what a repair can’t put right:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us pictures and we will tell you honestly.

Materials we repair

  • Engineered wood
  • Wood-effect vinyl (ask us)
  • Laminate flooring
  • Solid wood

Should I try a DIY kit first?

A DIY attempt is not a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. It does add a little time, so tell us about it when you send photos.

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and do not use it until it has fully cured. If it fails, we can still put it right.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.