Newport · Wales
Wood & laminate floor repair in The Village, Newport
Problem with your floor in The Village? We repair it in place, match it on site and guarantee the work for a year.
- Repairs from £95
- Scratches from furniture and pets
- Burns
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
How we handle wood floor repair in The Village
Laminate swollen by water can’t be repaired, and we’ll be honest about that. Boards are repaired where they lie, with the colour and grain matched by hand. We’re often asked to fix gouges from moving appliances and scratches from furniture and pets, in engineered wood, wood-effect vinyl (ask us) and solid wood.
Whatever the size of the job, you get the same one-year guarantee in The Village and across Newport. Use felt pads under furniture and wipe spills straight away.
- Area
- The Village (NP18, NP19)
- Region
- Newport
- Warranty
- A year, on every repair
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
What we’re called out for in The Village
Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
The most common problems we’re called about are:
- Dents from dropped items
- Gouges from moving appliances
- Chipped board edges
- Burns
What to look for in a quote
- What happens if the damage is worse than the pictures show
- Is the price fixed, and does it include VAT?
- Whether cleaning and preparation are in the price
- How to look after the finish
How we price wood floor repair
Prices start from £95. We give every job a fixed price from photos. This is what makes a difference:
- Any earlier repairs that need removing first
- The material and finish
- What kind of damage it is
- Access to the area
Set against the cost of replacement, a repair is generally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
How to get a fixed quote
Two or three clear pictures are normally enough. It helps if you send:
- A coin beside the damage so we can judge size
- Your postcode, so we can check dates
- Natural light rather than flash
- Whether it’s been repaired or coated before
Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you’ll get a fixed price back. There is no charge for the quote and no obligation.
About The Village
The Village is about 1 mile south-east of Caerleon, in Newport. Whether you’re in the middle of The Village or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Our repair technicians cover 69 places in Newport. You can also see our page for Birmingham, about 75 miles away.
Postcode districts we cover here: NP18 and NP19. We regularly work on streets such as New Road, Isca Road and High Street and the roads around them. We also cover the places around The Village: Bulmore (1 mile north-east), Caerleon (1 mile north-west), Langstone (2 miles east), Ponthir (2 miles north-west) and Brynglas (2 miles west). Further out, we also cover Stow Hill (3 miles south-west), Pillgwenlly (3 miles south-west), Clytha Park (3 miles south-west), Stow Park (3 miles south-west), Rogerstone (5 miles west) and Caerau Park (3 miles south-west).
Local landmarks in The Village
We visit homes around The Bell Inn PH, Charles Williams Church in Wales Primary School and Caerleon Comprehensive School. The Village’s nearest station is Newport (South Wales) station, roughly 2.5 miles south-west. Nearby you’ll also find Caerleon Castle (within half a mile north) and St Cadoc's Hospital (0.9 miles north-west). The countryside around The Village includes Chepstow Hill and Somerton.
When we would advise against a repair
Honesty matters more than a booking, so here’s what a repair cannot fix:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Not sure? Send photos and we’ll give you a straight answer.
What we work on
- Wood-effect vinyl (ask us)
- Solid wood
- Engineered wood
- Laminate flooring
What else we do in The Village
For landlords and businesses
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.
How the visit works
A typical visit goes like this: we arrive on time, protect everything around the work area, carry out the work and clear up. Plan for a few hours. Before we go, we’ll explain how long to leave it and how to look after it.
- First the damaged area is cleaned.
- Dents, chips and gouges are filled.
- We level the repair to the board surface.
- We recreate the colour and grain by hand.
- The repair is finished to match the floor’s sheen.
Before we arrive
- Have somewhere for us to park nearby if possible
- Mention if the room is upstairs or in a flat
- Make sure the area is dry
Ask for a price
Upload a picture of the damage and one of the entire item, and tell us you are in The Village, and we will come back with a fixed quote.
Advice
Repairing versus replacing in The Village
Replacing a board can mean lifting the floor back to it, sourcing a matching board and laying it all again. Repairing it leaves the floor down. Repairs from £95, with every job priced individually. The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed price from your photos, so there are no surprises on the day.
Why us?
- A year’s guarantee on all work
- Most jobs done in one visit
- CHAS and Constructionline accredited
- One price list for the entire UK
Take a look at our full price list.
The Village questions
Can scratched laminate be fixed?
Yes. Scratches and chips are filled and matched to the pattern.
Can you quote from pictures?
Yes, almost always. Clear photos let us give you a fixed price without visiting.
It’s been repaired before. Can you still fix it?
Generally, yes. Let us know what was used before and we will plan for it.
I rent my home. Can I book you?
Yes, though it’s best to check with your landlord first. Many landlords are happy for a repair to be arranged.
Do you come to The Village?
Yes, we do. We send a technician to The Village for every job, and the price is the same as everywhere else.
Is it safe with children and pets around?
Yes, as long as they stay out of the room we’re working in. We will tell you when the room can be used again.
What areas do you cover?
Across the UK. Prices do not change with location.
Do you charge for travel?
No. Our quotes include travel, with the same prices everywhere we work.
About our accreditations · Every repair comes with a one-year guarantee.
