Stoke-on-Trent · England

Shower tray repair & resurfacing in Basford, Stoke-on-Trent

Shower tray chip, crack and scratch repairs and resurfacing in Basford, carried out at your home and guaranteed for a year.

Repairs from £95
Snagging damage in a new bathroom
Edge chips from dropped bottles

Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for Basford homes

Call 0345 017 0787

Get a free quote

Shower tray repair in Basford, done in place

We repair cracks, chips and scratches in stone resin, acrylic and ceramic trays, or resurface the entire tray if it’s worn. The tray stays in place, so the screen and tiling stay as they are. Whether it’s chips or cracks by the plughole and damage from a refit or building work, we can usually put it right, on enamelled steel, acrylic and cast iron alike.

The work is covered for a year after we finish. If anything is not right, ring us and we will come back.

Discoloured square shower tray restored with a new white finish

Location: Basford (ST5, ST4, ST1)
County: Stoke-on-Trent
Warranty: One year on every repair
Quotes: From £95. Free, fixed quote from pictures
Telephone: 0345 017 0787
Page updated: 23 October 2026

Why repair rather than replace?

A new shower tray often means a new enclosure fitting, new tiling and new sealant. Repairing it avoids all of that. Prices start from £95. What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. We give a fixed quote from your pictures, so you know the cost before booking.

Why book with us

A year’s guarantee on all work
We come to you, anywhere in the UK
Straight answers about what a repair can do
Everything repaired in place

Take a look at our pricing.

What shower tray repair costs

Prices start from £95. We charge the same across the UK, including Basford. The price reflects:

Doing more than one item at once
How much damage there is
Unusual colours or finishes
Previous DIY repairs that have to come out

We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

The better the pictures, the more accurate the price. Here’s what helps:

A clear, close picture of the problem area
Something in shot to show the size
Whether it’s been repaired or coated before
Natural light rather than flash

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

DIY repairs versus a professional job

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

Common problems we fix in Basford

Dull and stained trays are generally down to cleaning: limescale, harsh chemicals and abrasive pads wear the finish away.

Look out for any of the following:

Movement when you stand on it
Damage from a refit or building work
Damage around the waste
Scratches in the surface

What your quote should include

What protection goes down before work starts
How long it needs to cure
Who will actually do the work
What happens if they find more damage

Choosing a repair company

Basford questions

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Can pets and children be at home?

Yes, as long as they stay out of the room we are working in. We will tell you when the room can be used again.

Can you resurface a whole tray?

Yes. We can resurface the entire tray for a fresh finish.

Is it worth repairing rather than replacing?

Generally, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we will tell you.

I rent my home. Can I book you?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Do I have to be there?

Yes. We need access to the room while we work, at a time we agree with you.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos can’t show what we need.

Covering Basford

Basford is about 1 mile east of Newcastle-under-Lyme, in Stoke-on-Trent. We travel to customers in Basford, so you do not need to take anything anywhere. Basford is one of 59 towns and villages in Stoke-on-Trent where we work. Our nearest city page is Manchester, about 32 miles away.

Every address in ST5, ST4 and ST1 is covered. Whether you live on Sandy Lane, The Avenue and May Avenue or anywhere nearby, we can come to you. Being close to the A500 and A527, Basford is easy for our technicians to reach. Nearby, we also work in May Bank (1 mile north-west), Wolstanton (1 mile north), Dimsdale (1 mile north-west), Hartshill (1 mile south-east) and Newcastle-under-Lyme (1 mile west). Larger places within reach include Tunstall (3 miles north), Fenton (3 miles south-east), Smallthorne (3 miles north-east), Ford Green (3 miles north-east), Crackley (3 miles north-west) and Bentilee (4 miles east).

Around Basford

Our clients here include homes close to Blackfriars School, May Bank Infants' School and The Greyhound pub. You will also find St Mark's Church (less than half a mile south-east) and St John Fisher Catholic College (1 mile west). Basford’s nearest station is Stoke-On-Trent station, about 1.5 miles south-east. Nearby you’ll also find The Potteries Centre (1.6 miles east) and Brampton Museum (less than half a mile south-west). Open spaces near Basford include Bignall Hill and Westport Lake.

Local facilities include Smallthorne Urban District (2.5 miles north-east)

Map of Basford © OpenStreetMap contributors

Looking after it afterwards

After the repair has cured, a few habits help it last:

Store bottles off the tray
Avoid strong descalers and bleach
Keep the bathroom well ventilated
Don’t ignore a tray that flexes

Keep scourers and harsh chemicals off the tray. A soft cloth and washing-up liquid do the job.

A tray that moves underfoot needs looking at, before it cracks.

Landlord and trade work in Basford

Builders use us to fix snagging damage before handover. Several plots can be done in one visit.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

What we do, step by step

You don’t need to empty the room. Everything we use comes in the van with us, lay protective sheets and start once you are happy with the plan. Most jobs take a few hours for a repair, longer for a full resurface, and you’re welcome to carry on with your day while we work.