County Durham · England

Shower Tray Repair in Close House

We travel to Close House for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • A dull, stained or worn surface
  • Cracks running from the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in Close House

Shower tray repair in Close House without replacing anything

Stone resin, acrylic and ceramic trays can all be repaired, and worn trays can be resurfaced completely. The tray stays in place, so the screen and tiling stay as they are. Our technicians work on enamelled steel, cast iron and acrylic, and people most often call us about scratches from cleaning or grit and edge chips from dropped bottles.

Peace of mind is built in: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote.

Area
Close House (DL14)
Region
County Durham
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Page updated
23 October 2026
Discoloured square shower tray restored with a new white finish

Close House and the surrounding area

Close House is about 2 miles east of Bishop Auckland, in County Durham. We work in every kind of home, old or new, large or small, plus businesses and rented homes. We cover 329 places across County Durham. Our jobs stretch from Close House to Newcastle upon Tyne (about 24 miles away).

Our visits in DL14 work the same way as everywhere else we cover. Jobs here include addresses on Close House, Stanley Street and Gibson Street. Close by, we cover Coundon Grange (1 mile west), Eldon (1 mile south), Eldon Lane (1 mile west), Coronation (1 mile west) and Grange Hill (1 mile north). Within a short drive, we also cover Durham (10 miles north), Newton Aycliffe (3 miles south-east), Spennymoor (4 miles north), Chester-le-Street (15 miles north), Peterlee (14 miles north-east) and Stanley (15 miles north).

Local landmarks in Close House

We visit homes around King James I Academy, Hackworth Park and Prince Bishops Community Primary School and the streets around them. The closest station to Close House is Shildon station, about 1.4 miles south of the centre. Well-known places in the area include Bishop Auckland Hospital (1.6 miles north-west) and Spanish Gallery (1.8 miles north-west).

Map of Close House © OpenStreetMap contributors

Should you replace it?

Trays sit under the screen and tiles, so taking one out disturbs a lot. A repair keeps everything as it is. Repairs from £95, with every job priced individually. Compared with replacing, a repair is normally a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why choose Surface Doctor in Close House

  • A year’s guarantee on all work
  • Straight answers about what a repair can do
  • CHAS, Constructionline and SafeContractor accredited
  • Everything repaired in place

Take a look at our prices page.

How the visit works

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, carry out the work and clear up. Plan for a few hours, or most of the day to resurface the whole tray. Before we go, we’ll explain how long to leave it and how to care for it.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. Next we clean and prepare the tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We match the colour, or refinish the full tray.
  5. Once cured, typically by the following day, you can use the shower.

How to prepare

  • Have somewhere for us to park nearby if possible
  • Let the surface dry out before the visit
  • Keep pets and children out of the room while we work

Getting a price

If you are in Close House and want a price, photos are the quickest way: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.

Get a free quote

Related advice

What your shower tray is made of matters

Acrylic

Acrylic feels warm and is light, but it needs firm support underneath. Repairs to cracks are reinforced from the back.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. A flat, solid base is essential, and we match repairs to the surface finish.

What a repair can’t fix

A repair isn’t right for every job, including:

  • A tray that flexes because it was never properly supported
  • Rotten or damaged flooring underneath
  • A tray broken in more than one place

If in doubt, send photos and we’ll say what we think before booking.

Materials we work on in Close House

  • Acrylic
  • Cast iron
  • Enamelled steel
  • Stone resin
  • Ceramic

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

Prices and what affects them

Prices start from £95. Every quote is fixed and free. What we take into account:

  • How hard the colour is to match
  • The material
  • Any earlier repairs that need removing first
  • Whether we combine several jobs

Every job is a little different, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Send pictures for a quote

Good pictures mean an accurate price. Here’s what helps:

  • A clear, close picture of the problem area
  • Natural light rather than flash
  • Something in shot to show the size
  • The material, if you know it

You don’t need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will come back to you with a fixed figure.

Work for landlords and builders

We’re used to working with agents and managing companies. Just send photos, the address and how to get access and we’ll arrange it.

We work for landlords, letting agents and housing providers in Close House as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Close House: your questions answered

When can I use the shower again?

Normally by the following day. We’ll confirm before we leave.

Do you do work for letting agents?

We do, regularly. We can quote for several properties together and work between tenancies.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Is a cracked tray repairable?

Normally, as long as it does not flex. The crack is reinforced, filled and refinished.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

Can you price it without visiting?

Typically, yes. Clear pictures let us give you a fixed price without visiting.

How quickly can you book me in?

That depends on our diary for your area. Send pictures with your postcode and we’ll reply with the earliest dates.

Is a cracked shower tray safe to use?

Not until you know the crack isn’t letting water through. Check the ceiling below for damp.

When to call us in Close House

The waste is a common starting point for cracks, because that’s where the tray is weakest and the fitting puts pressure on it.

Send us a picture if you notice any of these:

  • Chipped corners or rims
  • Movement when you stand on it
  • Chips or cracks by the plughole
  • A tray that looks tired however much you clean it

What your quote should include

  • What happens if they find more damage
  • Who will actually do the work
  • How long the guarantee is and what it covers
  • What preparation is included

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.