Medway · England

Shower tray repair & resurfacing in Hale, Medway

Shower tray chip, crack and scratch repairs and resurfacing at your home in Hale, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips or cracks by the plughole
  • Scratches from cleaning or grit
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in Hale

Shower tray repair in Hale without replacing anything

A worn or stained tray can be resurfaced, giving it a fresh, even finish without removing the screen or tiles. We are often asked to fix chips caused during fitting and scratches from cleaning or grit, on acrylic, cast iron and ceramic.

The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it.

Before and after: an old shower tray refinished by Surface Doctor
Where
Hale (ME5)
Area hub
Medway
Warranty
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Call
0345 017 0787
Updated
23 October 2026

Landlords, agents and businesses in Hale

Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.

Letting agents often send us pictures straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Hale and the surrounding area

Hale is about 1 mile south-west of Gillingham, in Medway. Across the ME5 area, we carry out the work at your property. Hale is one of 68 towns and villages in Medway where we work. Our jobs stretch from Hale to London (30 miles away).

Every address in ME5 is covered, from the main roads to the quietest streets. We also cover the places around Hale: Darland (1 mile south-east), Capstone (1 mile south-east), Luton (1 mile north-west), Gillingham (1 mile north-east) and Chatham (1 mile south-west). Larger places within reach include Rochester (3 miles north-west), Strood (4 miles north-west), Hoo St Werburgh (4 miles north), Rochester Riverside (3 miles north-west), Peters Village (4 miles west) and Frindsbury (3 miles north-west).

Around Hale

In Hale, that means homes near The Robert Napier School, The Star pub and Kingfisher Community Primary School, among other places. Nearby too are Chatham Grammar School for Girls (0.8 miles north), Christ Church (0.7 miles north-west), Chatham Free Library (1.4 miles north-west) and Darland Banks (0.5 miles east). The nearest railway station is Gillingham (Kent) station, about 1.6 miles north. A little further out are Rochester Castle (2.9 miles north-west) and Pentagon Shopping Centre (1.9 miles north-west). Green spaces nearby include Blue Bell Hill and Burham Down.

Map of Hale © OpenStreetMap contributors

How it works

Once we are through the door, we keep the work contained to the one room. We mask off everything nearby, the work takes a few hours for a repair, longer for a full resurface, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. First we check the tray is solid and work out why any crack happened.
  2. We clean and prepare the damaged area or the entire tray.
  3. Chips and cracks are filled, reinforced and sanded level.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. The tray is left to cure and can normally be used the day after.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Avoid using the area for a few hours before we arrive
  • Keep pets and children out of the room while we work

Ask for a price

Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and you are under no obligation.

Send pictures for a quote

Related advice

When a repair is not the answer

We will always be straight with you, so here’s what a repair will not do:

  • Rotten or damaged flooring underneath
  • Multiple cracks across the tray
  • Leaking waste fittings

Send us photos and we will tell you honestly.

Surfaces we repair

  • Acrylic
  • Stone resin
  • Ceramic
  • Cast iron
  • Enamelled steel

Repair or replace: which is better?

The tray is typically the last thing fitted and the first thing tiled up to, so taking one out disturbs a lot. Repairing it avoids that disruption. Our shower tray repair starts from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your pictures, so there are no surprises on the day.

Why us?

  • Most jobs done in one visit
  • Free fixed quotes from pictures
  • Everything repaired in place
  • CHAS, Constructionline and SafeContractor accredited

Read our full price list.

What we’re called out for in Hale

Rigid trays don’t bend, they crack when they sit on an uneven or poorly supported floor. Movement in a timber floor has the same effect.

Most people contact us after spotting something like this:

  • Damage from a refit or building work
  • Scratches from cleaning or grit
  • A damaged area around the waste
  • Staining and dullness across the tray

Questions to ask before booking

  • Whether the price is fixed and includes VAT
  • Whether the colour is mixed to match
  • The length of the guarantee and what it covers
  • Who will actually do the work

10 questions to ask before booking

What affects the price in Hale

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • The size and number of damaged areas
  • What the surface is made of
  • How many items we do on one visit
  • Previous DIY repairs that have to come out

Compared with replacing, a repair is typically a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Send photos for a quote

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • A clear, close picture of the problem area
  • Whether it’s been repaired or coated before
  • What it’s made of, if you know
  • A coin or ruler next to the damage for scale

Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed quote the same day in most cases.

Aftercare tips

How the surface is treated afterwards matters:

  • Don’t use strong acids or bleach
  • Rinse away soap after showering
  • Keep the bathroom well ventilated
  • Get a moving tray checked

Rinse the tray after use, use mild, non-abrasive cleaners, and keep the sealant in good condition so water cannot get underneath.

Stop using the shower if the tray is cracked. Water can get through to the floor and walls, and the damage below is not visible.

Materials and what they mean for the repair

Acrylic

Acrylic feels warm and is light, but it relies on good support. Repairs to cracks are reinforced from the back.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. They need a flat, solid base, and we match repairs to the surface finish.

Your questions about shower tray repair in Hale

Is there any odour?

Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.

Are there extra charges for Hale?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

What areas do you cover?

All of Medway, and the rest of the UK. Travel is included in the price.

How do I book?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Can tenants book a repair?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as householders.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work. The rest of the house is unaffected.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.