Medway · England
Shower tray repair & resurfacing in Higham, Medway
Local shower tray repair for Higham: photo quotes, tidy work and a year’s guarantee.
- Repairs from £95
- A tray that flexes
- Chips or cracks by the plughole

Common problems we fix in Higham
Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.
You may need us if you’ve spotted:
- A tray that creaks or moves underfoot
- Damage from a refit or building work
- Staining and dullness across the tray
- Scratches from cleaning or grit
Comparing quotes
- How your room will be protected
- The length of the guarantee and what it covers
- Who turns up on the day
- Aftercare advice
How we handle shower tray repair in Higham
Most tray damage can be repaired in place, from a chip by the waste to a crack across the base. The colour and finish are matched. We are frequently asked to fix a dull, stained or worn surface and chips caused during fitting, in acrylic, stone resin and cast iron.
Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back.
- Location
- Higham (ME3, DA12)
- County
- Medway
- Guarantee
- A year, on every repair
- Quote
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026

Also in Higham
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
When we would advise against a repair
We won’t take on work that will not last, so here’s what a repair cannot put right:
- Trays cracked in several places
- Water damage to the floor beneath the tray
- Movement caused by a poor base, until the support is fixed
If in doubt, send pictures and we will say what we think before you book.
What we work on
- Enamelled steel
- Ceramic
- Cast iron
- Stone resin
- Acrylic
Keeping it looking good
So the finish stays in good condition:
- Stick to gentle cleaners
- Give the tray a quick rinse after use
- Don’t ignore a tray that flexes
- Don’t stand heavy bottles on the tray
Give the repair its full curing time before showering. After that, mild cleaners and good ventilation are all it needs.
A small crack lets in a little water every time you shower, which can damage the floor over time. An early repair is far cheaper than floor repairs.
What your shower tray is made of matters
Ceramic
Ceramic gives a hard, high-gloss surface. Impacts can chip or crack them, and the repair is polished to match the shine.
Enamelled steel
Enamelled steel trays behave like steel baths. Chips can rust if they’re left, so it’s worth repairing early.
How we price shower tray repair
Prices start from £95. Every quote is fixed and free. What we look at:
- How hard the colour is to match
- How easy the damage is to reach
- How many items we do on one visit
- Whether it’s a chip, crack, burn or wear
It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.
Getting a price from pictures
Most quotes are done from photos alone. To help us price it:
- A photo taken from further back
- Daylight if possible, and no flash reflection
- A coin or ruler next to the damage for scale
- The postcode, so we can plan the visit
To get a price, send two or three photos through our quote form or ring us. We will tell you honestly whether it can be repaired.
How the visit works
We begin by going over the job with you. Then the area is sheeted and masked and the work begins. It normally takes a few hours, or most of a day for a full resurface, and we will tell you if anything changes.
- We make sure the tray doesn’t flex and look for the cause of any crack.
- Next we clean and prepare the tray.
- We fill and reinforce chips and cracks, then sand them flush.
- We colour-match the repair, or spray a new finish across the whole tray.
- We leave it to cure; the shower is usually usable the next day.
How to prepare
- Plan for the room to be out of bounds to pets and children
- Point us to the nearest place to park
- Let us know if it has been repaired before
How to get a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed quote without visiting.
Read more
FAQs for Higham
Can you fix a cracked tray?
Generally, as long as it doesn’t flex. We reinforce the crack, fill it and refinish the surface.
Will the price change on the day?
It’s rare, but if it happens we talk to you first. The price only changes if you agree.
Can you repair something that is been repaired before?
In most cases. We remove the old repair before doing a new one, so let us know about it.
Can you resurface a whole tray?
Yes. Resurfacing gives a worn tray an even, clean finish.
What happens next?
We check the damage, the material and your postcode, then reply with a quote with dates.
Is a cracked shower tray safe to use?
Only if you’re sure it isn’t leaking. Look for damp or stains below.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
Do you reseal the tray as well?
Yes, if you’d like us to. It’s a good time to replace old sealant.
Higham and the surrounding area
Higham is about 2 miles north-west of Rochester, in Medway. Wherever you are in the ME3 postcode area, we come to you. Higham is one of 68 places in Medway where we work. You can also see our page for London, about 24 miles away.
Jobs in ME3 and DA12 are booked in the same way as anywhere else. Whether you live on Villa Road, Darby Gardens and Ash Crescent or anywhere nearby, a technician can come to you. Close by, we cover Gadshill (1 mile south), Lower Higham (1 mile north), Shorne (1 mile west), Shorne Ridgeway (1 mile south-west) and Mockbeggar (2 miles east). Within a short drive, we also cover Gillingham (6 miles south-east), Chatham (5 miles south-east), Rainham (8 miles south-east), Luton (5 miles south-east), Park Wood (8 miles south-east) and Lordswood (7 miles south-east).
Local landmarks in Higham
Around Higham, we work in homes near Church of St John, Strood Academy and Higham Primary School, among other places. Nearby too are Rede Common (1.4 miles south-east) and Sir John Falstaff Public House (under half a mile south). Higham’s nearest station is Higham station, roughly 0.9 miles north-east of the centre. Well-known places in the area include Huguenot Museum (2.7 miles south-east) and Rochester Castle (2.6 miles south-east). Green spaces nearby include Gad's Hill and Rede Common.
- Local facilities include City of Rochester-upon-Medway (2.4 miles south-east)
Should you replace it?
Trays sit under the screen and tiles, so replacing one disturbs a lot around it. Repairing it avoids that disruption. Repairs from £95, with every job priced individually. A repair usually costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.
Why choose Surface Doctor in Higham
- We leave the room as we found it
- Honest advice, even when it means no job
- Same prices wherever you are
- Colour-matched on site
See our full price list.
About our accreditations · Every repair comes with a one-year guarantee.

