Highland · Scotland
Shower tray repair & resurfacing in Janetstown, Highland
Shower tray chip, crack and scratch repairs and resurfacing for householders, landlords and businesses in Janetstown. Free, fixed quotes from your pictures.
- Repairs from £95
- Snagging damage in a new bathroom
- A tray that flexes
Shower tray repair at your home in Janetstown
The first thing we do is check the tray: if it flexes underfoot, the cause needs sorting before any repair, otherwise any crack returns. We’ll tell you if that is the case. Our repair technicians work on acrylic, stone resin and ceramic, and people most frequently call us about staining and dullness across the tray and a tray that flexes.
Every repair is covered by a one-year guarantee, wherever you are in Highland.
- Area
- Janetstown (KW14)
- County
- Highland
- Guarantee
- A year, on every repair
- Price
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
How the visit works
When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job usually takes a few hours, or most of a day for a full resurface. We clean up when we’re done and let you know when you can use it again.
- The surrounding area is sheeted and masked.
- Old sealant is removed if it’s in the way.
- The tray is cleaned, keyed and repaired.
- We refinish the surface to match the tray.
- We clean up and give you the curing time.
Before we arrive
- Keep children and pets away from the room on the day
- Let the surface dry out before the visit
- Point us to the nearest place to park
Ask for a price
To get a price, send a couple of pictures through our quote form or call us. We will say immediately if a repair is the right fix.
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More services for Janetstown
Common problems we fix in Janetstown
Most cracked trays are trays that flex: if a tray wasn’t bedded on a solid, even base, it flexes each time someone stands on it. Chips normally come from dropped bottles.
Send us a photo if you notice any of these:
- Scratches in the surface
- Staining and dullness across the tray
- A cracked shower tray
- Chips on the edges
Questions to ask before booking
- How changes to the job are handled
- Whether the price covers travel
- Whether they match the colour on site
- What protection goes down before work starts
Janetstown: your questions answered
Do you redo the sealant?
We can. It’s a good time to replace old sealant.
Can you resurface a whole tray?
Yes, it’s a common job. Resurfacing gives a worn tray an even, clean finish.
Is there a guarantee?
Every repair comes with a one-year guarantee. We’ll explain what it covers when we quote.
Is there a call-out fee?
There’s no separate call-out charge. The fixed quote covers the visit and the work.
When can I use the shower again?
You will get the exact time when we finish.
Can landlords book you?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Can tenants book a repair?
Of course. Ask your landlord first, and we can send them the quote if that helps.
Can I add another job to the visit?
Of course, and it generally saves money. Just add the extra items to your pictures and we will quote them together.
About Janetstown
Janetstown is about 3 miles south-west of Thurso, in Highland. Customers in Janetstown get the same service as everywhere else we cover: a fixed quote from pictures, then a visit to do the work. We cover 253 places across Highland, from the larger towns to small villages.
Postcode districts we cover here: KW14. Neighbouring places we cover include Glengolly (1 mile east), Westfield (2 miles south-west), Thurso (3 miles north-east), Scrabster (3 miles north) and Forss (3 miles north-west). Some remote addresses need extra planning, so it’s best to call first.
Around Janetstown
Locally, our jobs take us to homes close to Thurso High School, among other places. Janetstown’s nearest station is Thurso station, about 2.4 miles north-east of the centre. Nearby you’ll also find Dunbar Hospital (1.8 miles north-east) and Thurso Heritage Museum (2.7 miles north-east). Not far away are Broubster Leans RSPB Reserve and Loch Calder.
Landlord and trade work in Janetstown
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
We are used to working with agents and managing companies. Just send photos, the address and how to get access.
Repair or replace in Janetstown?
When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not your postcode. The full price is agreed before booking, with no extras added later.
Why choose Surface Doctor in Janetstown
- One price list for the whole UK
- A year’s guarantee on all work
- We leave the room as we found it
- Fixed prices from your photos
Take a look at our full price list.
Prices and what affects them
Prices start from £95. A fixed quote means you know the cost before you book. We look at:
- The colour and finish to match
- What kind of damage it is
- How many items we do on one visit
- Whether old repairs or coatings need taking off
No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Quotes from your photos
Good photos mean an accurate price. Here’s what helps:
- One sharp close-up of the damage
- Natural light rather than flash
- Where you are, by postcode
- A coin or ruler next to the damage for scale
Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and you’re under no obligation.
Repairs by material
Ceramic
Ceramic trays are hard and glossy. They chip and crack from impact, and the repair is polished to match the shine.
Stone resin
Stone resin trays are rigid and slim. A flat, solid base is essential, and we match repairs to the surface finish.
Can I fix it myself?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.
For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
Keeping it looking good
Most damage we see is avoidable. These habits help:
- Rinse away soap after showering
- Clean with washing-up liquid and a soft cloth
- Check the seal every few months
- Use the extractor fan
Check the silicone around the tray every few months, and reseal when it starts to fail.
Stop using the shower if the tray is cracked. Water may be getting under the tray, and the damage below is not visible.
About our accreditations · Every repair comes with a one-year guarantee.
