Newcastle upon Tyne · England

Shower Tray Repair in Low Fell

Shower tray repair for Low Fell, without a refit. Send us photos for a fixed quote, then we come to you.

  • Repairs from £95
  • A tray that flexes
  • A damaged area around the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Need shower tray repair in Low Fell?

Shower tray repair in Low Fell without replacing anything

Stone resin, acrylic and ceramic trays can all be repaired, or resurface the whole tray if it’s worn. Nothing is taken out, so the screen and tiling stay as they are. We work on acrylic, cast iron and enamelled steel, and the jobs we see most are chips on the edges and a crack across the base.

All our work comes with our one-year guarantee, wherever you are in Newcastle upon Tyne.

Before and after: an old shower tray refinished by Surface Doctor
Location
Low Fell (NE9, NE11)
Area hub
Newcastle upon Tyne
Warranty
One year on every repair
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Last updated
23 October 2026

Repair or replace: which is better?

Replacing a tray usually means removing the screen and tiling, preparing a new base and tiling again. Repairing or resurfacing the tray leaves all of that alone. Our shower tray repair starts from £95. Rather than charging by the hour, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

What you get with us

  • Fixed prices from your pictures
  • We come to you, anywhere in the UK
  • CHAS, Constructionline and SafeContractor accredited
  • We will tell you if it’s not worth repairing

See our pricing.

About Low Fell

Low Fell is about 1 mile south of Gateshead, in Newcastle upon Tyne. We travel to clients in Low Fell and the surrounding area, so you don’t need to take anything anywhere. Low Fell is one of 63 places in Newcastle upon Tyne where we work.

Every address in NE9 and NE11 is within our area, from the main roads to the quietest streets. We regularly work on streets such as Ivy Lane, Well Lane and Kells Lane. Other places close to Low Fell include Chowdene (1 mile south-west), Team Valley (1 mile west), Lamesley (1 mile south), Bensham (2 miles north) and Lobley Hill (2 miles north-west). Within a short drive, we also cover Newcastle upon Tyne (4 miles north), Denton (5 miles north-west), Slatyford (5 miles north-west), West Denton (6 miles north-west), East Denton (5 miles north-west) and Westgate (3 miles north). As one of the bigger places in Newcastle upon Tyne, Low Fell is somewhere we visit often.

What’s near Low Fell

In Low Fell, that means homes near Oakfield Junior School, Hodkin Park and Joseph Swan Academy, among other places. You’ll also find Knox's Buildings The Victoria Public House (within half a mile north-east) and St Ninian (within half a mile south-east). The nearest railway station is Dunston station, about 2.1 miles north-west of the centre. A little further out are County Borough of Gateshead (2.1 miles north) and Queen Elizabeth Hospital (1 mile north-east).

Map of Low Fell © OpenStreetMap contributors

When we would advise against a repair

We would rather lose a job than do one that won’t last, so these are the limits:

  • A tray that flexes because it was never properly supported
  • Plumbing leaks under the tray
  • Water damage to the floor beneath the tray

Send us pictures and we’ll tell you honestly.

Materials we work on in Low Fell

  • Acrylic
  • Stone resin
  • Enamelled steel
  • Ceramic
  • Cast iron

What we do, step by step

Your technician turns up when we said we would and looks over the damage before anything else. Dust sheets and masking tape go down before any work starts. Most visits take a few hours for a repair, longer for a full resurface, and we leave the room as we found it.

  1. We check the tray is firmly supported and find the cause of any crack.
  2. The damaged area, or the entire tray, is cleaned and prepared.
  3. We fill and strengthen any chips or cracks and sand them smooth.
  4. We colour-match the repair, or spray a new finish across the whole tray.
  5. The tray is left to cure and can typically be used the next day.

Getting ready for the visit

  • Mention any parking restrictions or tricky access
  • Tell us about any previous repairs or coatings
  • Keep pets and children out of the room while we work

How to get a price

To get a price, send two or three pictures using our quote form or ring us. We’ll say immediately whether it can be repaired.

Send photos for a quote

Advice

Keeping it looking good

A little care keeps the finish looking good. We recommend:

  • Ventilate the room after showers
  • Clean with washing-up liquid and a soft cloth
  • Get a moving tray checked
  • Reseal when the silicone splits or turns black

Avoid abrasive pads and strong descalers. Warm water and a mild detergent is enough.

Act on split sealant early. Water gets behind and under the tray and can cause damage underneath.

What your shower tray is made of matters

Enamelled steel

Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so it’s worth repairing early.

Ceramic

Ceramic trays are hard and glossy. Impacts can chip or crack them, and we match the gloss when we repair them.

Should I try a DIY kit first?

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Common problems we fix in Low Fell

Rigid trays don’t bend, they crack if the floor beneath them is not flat and fully supported. Movement in a timber floor has the same effect.

Signs it’s time to call us include:

  • A damaged area around the waste
  • Cracks running from the waste
  • A tray that creaks or moves underfoot
  • Edge chips from dropped bottles

Questions to ask before booking

  • Whether there are any call-out or travel charges
  • Whether cleaning and preparation are in the price
  • How long the guarantee is and what it covers
  • Aftercare advice

How to compare quotes

For landlords and businesses

If you manage property in Low Fell, we will quote for several properties at once. Just send pictures for each address and we will price them together.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

Your questions about shower tray repair in Low Fell

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Can I keep using a cracked tray?

Only if you’re sure it is not leaking. Look for damp or stains below.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.

Is it worth repairing rather than replacing?

In most cases, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we’ll tell you.

What do you need from me?

Send photos through the quote form or call 0345 017 0787.

When can I use the shower again?

Generally the next day. We will confirm before we leave.

Which areas do you work in?

We cover the entire UK, including Low Fell and the rest of Newcastle upon Tyne. Just include your postcode and we will offer you dates.

Can you repair several things at once?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.