County Durham · England

Shower tray repair & resurfacing in Ornsby Hill, County Durham

Our repair technicians come to Ornsby Hill for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Snagging damage in a new bathroom
  • Scuffs and light scratches
Surface Doctor technician refinishing the outside of a roll-top bath

Need shower tray repair in Ornsby Hill?

About our shower tray repair in Ornsby Hill

Shower tray repairs are one of our most common jobs. Chipped edges, cracks and worn finishes are all things we fix in place. If you’re dealing with scratches in the surface and a damaged area around the waste, we can help.

All our work comes with a one-year guarantee.

Where
Ornsby Hill (DH7)
Area hub
County Durham
Warranty
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Updated
23 October 2026
Stained shower tray resurfaced to clean white, before and after

Prices and what affects them

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • Whether it’s a chip, crack, burn or wear
  • How much damage there is
  • The material
  • Where the damage is and how we get to it

Our prices are the same across the UK, with no extra for Ornsby Hill. The job itself decides the price: how much damage, what it’s made of and how many items.

Quotes from your photos

Phone photos are fine, there’s no need for anything special. Ensure they show:

  • A clear, close picture of the problem area
  • Whether it’s been repaired or coated before
  • A wider photo showing the entire shower tray
  • The postcode, so we can plan the visit

A quote takes minutes to ask for: photograph the damage, then the entire shower tray, add your postcode and send them over. You’ll get a fixed quote, not an estimate.

The process

There is not much you need to do on the day. Show us the job, point us to the room, and we’ll take it from there. The job generally runs to a few hours, or most of the day to resurface the whole tray, tidy-up included.

  1. First, we check whether the tray moves.
  2. We clean the damage and open it up so the repair can bond.
  3. Cracks are reinforced and the damage filled.
  4. We shape the repair, match the colour and finish it.
  5. It’s left to cure, generally until the day after.

How to prepare

  • Let the surface dry out before the visit
  • Tell us about any previous repairs or coatings
  • Let us know which floor the room is on

Get a quote

Email us photos of the damage and one of the whole item, with your DH7 postcode, and we’ll reply with a fixed quote.

Get a free quote

Related advice

Repair or replace in Ornsby Hill?

A new shower tray frequently means a new enclosure fitting, new tiling and new sealant. Repairing it avoids all of that and costs far less. Our shower tray repair starts from £95. A repair is priced on what needs doing, not your postcode. You’ll see the full price before you book, with no extras added later.

Why book with us

  • Most jobs done in one visit
  • CHAS, Constructionline and SafeContractor accredited
  • Colour-matched on site
  • Technicians who travel to you, UK-wide

See our prices page.

When a repair isn’t the answer

To be straight with you, some problems need a different fix:

  • Water damage to the floor beneath the tray
  • Plumbing leaks under the tray
  • Movement caused by a poor base, until the support is fixed

Not sure? Send photos and we will give you a straight answer before booking.

Surfaces we repair

  • Stone resin
  • Acrylic
  • Ceramic
  • Cast iron
  • Enamelled steel

Aftercare tips

Much of the damage we repair could have been avoided. These habits help:

  • Do not ignore a tray that flexes
  • Use a mild, non-abrasive cleaner
  • Keep the bathroom well ventilated
  • Keep harsh chemicals off the tray

Rinse the tray after use, use mild, non-abrasive cleaners, and keep an eye on the sealant so water can’t get underneath.

Do not keep using a cracked tray. Water can get through to the floor and walls, where it causes damage you can’t see.

For landlords and businesses

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Landlords, letting agents and housing providers in Ornsby Hill use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

DIY repairs versus a professional job

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

Where we work around Ornsby Hill

Ornsby Hill is about 2 miles south of Annfield Plain, in County Durham. We visit homes and businesses in Ornsby Hill, so there is no workshop to go to. Our technicians cover all 329 towns and villages in County Durham, from the larger towns to small villages. Our jobs stretch from Ornsby Hill to Newcastle upon Tyne (about 12 miles away).

Here we cover the DH7 postcode area. That includes homes on Durham Road, Station Road and Kitswell Road and the roads around them. If you are just outside Ornsby Hill, we cover Lanchester (1 mile south), Newbiggin (1 mile west), Maiden Law (1 mile north-east), Burnhope (2 miles east) and Greencroft (2 miles north). Within a short drive, we also cover Durham (8 miles south-east), Consett (4 miles north-west), Bishop Auckland (12 miles south), Spennymoor (10 miles south-east), Chester-le-Street (7 miles east) and Stanley (4 miles north-east).

Landmarks near Ornsby Hill

Around Ornsby Hill, we work in homes near All Saints' Catholic Voluntary Aided Primary School, St Bede's Catholic School and Sixth Form College and Church of All Saints and the streets around them. Well-known places in the area include Shotley Bridge Hospital (4.8 miles north-west) and Derwentside (2.8 miles north).

Map of Ornsby Hill © OpenStreetMap contributors

When to call us in Ornsby Hill

Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.

Get in touch if you’ve noticed:

  • A tray that looks tired however much you clean it
  • Chips on the edges
  • Scratches from cleaning or grit
  • A crack across the base

What your quote should include

  • How long the guarantee is and what it covers
  • How to care for the finish
  • Who turns up on the day
  • How soon you can use it again

10 questions to ask before you book

Common questions in Ornsby Hill

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos can’t show what we need.

Can you repair something that is been repaired before?

Typically, yes. We remove the old repair before doing a new one, so let us know about it.

Do you work in Ornsby Hill?

Yes, we do. We send a technician to Ornsby Hill for every job, and the price is the same as everywhere else.

What does shower tray repair cost?

Repairs from £95. The exact price depends on the damage, so we quote from pictures. You know the full cost before anything is booked.

Is it safe with children and pets around?

Just keep them out of the work area. We’ll tell you when the room can be used again.

Can you fix a cracked tray?

In most cases. A tray that moves needs its support sorting before the repair.

What happens after I send pictures?

We check the damage, the material and your postcode, then reply with a quote and the next dates we have.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.