Suffolk · England

Shower tray repair & resurfacing in Otley, Suffolk

Shower tray chip, crack and scratch repairs and resurfacing for homes and businesses in Otley and across Suffolk. Send pictures for a free, fixed quote.

  • Repairs from £95
  • A tray that creaks or moves underfoot
  • Scratches in the surface
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Otley

How we handle shower tray repair in Otley

A cracked or chipped shower tray doesn’t always need replacing. If it’s solid underneath, it can usually be repaired in place, which is far less work than a replacement. We are frequently asked to fix damage around the waste and a dull, stained or worn surface, in enamelled steel, ceramic and cast iron.

All our work is covered by our one-year guarantee.

Where
Otley (IP6)
Region
Suffolk
Warranty
12 months on all our work
Quotes
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

How we price shower tray repair

Repairs from £95. A fixed quote means you know the cost before you book. We take into account:

  • Any earlier repairs that need removing first
  • How many items we do on one visit
  • Where the damage is and how we get to it
  • The material

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.

Getting a price from pictures

The better the photos, the more accurate the price. Here’s what helps:

  • A coin or ruler next to the damage for scale
  • Whether it’s been repaired or coated before
  • One sharp close-up of the damage
  • Daylight if possible, and no flash reflection

Most customers in Otley get their price from pictures. Tell us what happened and where you are, and we’ll reply with a fixed quote and the earliest dates we have.

The process

Arrival times are agreed in advance, so you’re not left guessing. On site, it takes a few hours for a repair, longer for a full resurface for most jobs. We leave the room clean and ready to use once it has cured.

  1. We check the tray for movement first.
  2. We clean the damage and open it up so the repair can bond.
  3. Cracks are reinforced and the damage filled.
  4. We shape the repair, match the colour and finish it.
  5. We leave it to cure, normally until the following day.

Before we arrive

  • Have a window or extractor fan available
  • Tell us if there are stairs or a lift
  • Let us know about parking or access

How to get a price

If you’re in Otley and want a price, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Read more

What we are called out for in Otley

Trays crack mainly because they move: without a solid, level base underneath, it flexes each time someone stands on it. Chips usually come from dropped bottles.

The most common problems we’re called about are:

  • Chips on the edges
  • Snagging damage in a new bathroom
  • A crack across the base
  • A damaged area around the waste

Questions to ask before you book

  • What the guarantee covers, and for how long
  • How to care for the finish
  • Whether there are any call-out or travel charges
  • Whether the colour is mixed to match

Choosing a repair company

Can I fix it myself?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

Our work in Otley

Otley is about 6 miles north of Kesgrave, in Suffolk. Wherever you are in the IP6 postcode area, a technician comes to you. We cover all 731 towns and villages across Suffolk, from the larger towns to small villages. You can also see our page for London, about 72 miles away.

Jobs in IP6 work the same way as everywhere else we cover. We regularly work on streets such as Church Road, Pearl Close and Birds Meare. Other places close to Otley include Gibraltar (1 mile south-west), Clopton Corner (1 mile east), Clopton (2 miles south-east), Framsden (3 miles north) and Monewden (3 miles north-east). Within a short drive, we also cover Ipswich (7 miles south-west), Felixstowe (14 miles south), Stowmarket (10 miles west), Kesgrave (6 miles south), Woodbridge (6 miles south-east) and Hadleigh (13 miles south-west).

Near you in Otley

Our customers here include homes close to Church of St Mary the Virgin, The White Hart pub and Otley Primary School. Other landmarks nearby include St Audry's Hospital (5.5 miles south-east). The countryside around Otley includes Brooke House Nature Reserve.

Map of Otley © OpenStreetMap contributors

Work for landlords and builders

We are used to working with agents and managing companies. Send the address, pictures and access details.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Honest limits

Some problems need a builder, plumber or fitter rather than us:

  • Water damage to the floor beneath the tray
  • Multiple cracks across the tray
  • A tray that flexes because it was never properly supported

Not sure? Send pictures and we’ll give you a straight answer before booking.

Materials we work on in Otley

  • Acrylic
  • Enamelled steel
  • Cast iron
  • Stone resin
  • Ceramic

FAQs for Otley

Do you work in Otley?

Yes. We cover the entire UK and travel to Otley. Send pictures and we will quote, or call 0345 017 0787.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders in Otley.

Can I keep using a cracked tray?

We would stop using it until it’s repaired, because water may be getting underneath.

Can you price it without visiting?

Generally, yes. Clear pictures let us give you a fixed quote without visiting.

What areas do you cover?

We cover the entire UK, including Otley and the rest of Suffolk. Just include your postcode and we’ll offer you dates.

How long does it take to cure?

You will get the exact time when we finish.

Can you do more than one item on the same visit?

Yes, and it’s frequently cheaper. Just add the extra items to your photos and you will get one combined price.

Can tenants book a repair?

Of course. Check with your landlord; we can send the quote to them too.

What your shower tray is made of matters

Ceramic

Ceramic gives a hard, high-gloss surface. They chip and crack from impact, and the repair is polished to match the shine.

Enamelled steel

Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so early repairs help.

Keeping it looking good

Once the work has cured, treat it gently:

  • Check the seal every few months
  • Don’t use strong acids or bleach
  • Ventilate the room after showers
  • Rinse away soap after showering

Give the repair its full curing time before showering. After that, gentle cleaning and good ventilation keep it in good shape.

If the tray creaks or moves, get it checked, before it cracks or gets worse.

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About our accreditations · Every repair comes with a one-year guarantee.

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