Caerphilly · Wales

Shower Tray Repair for Pen-tŵyn homes

Shower tray repair in Pen-tŵyn without the cost of replacing. Get a fixed price from your pictures, then book a visit.

  • Repairs from £95
  • A tray that creaks or moves underfoot
  • Snagging damage in a new bathroom
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair near Pen-tŵyn

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.

How we handle shower tray repair in Pen-tŵyn

In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. The colour and finish are matched so the repair blends in. Whether it’s chipped corners or rims and a tray that looks tired however much you clean it, we can help.

All of our repairs are guaranteed for twelve months in Pen-tŵyn and everywhere else. We return to put right any problem with the work.

Where
Pen-tŵyn (NP11)
Area hub
Caerphilly
Warranty
A year, on every repair
Quote
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

The process

From the moment we arrive, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a few hours, or most of a day for a full resurface, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We protect the floor and the enclosure.
  2. Old sealant is removed if it’s in the way.
  3. We clean and key the tray, then repair the damage.
  4. We refinish the surface to match the tray.
  5. We clean up and give you the curing time.

Preparing for the visit

  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before
  • Keep children and pets away from the room on the day

Ask for a price

You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

Send pictures for a quote

Read more

Questions from Pen-tŵyn

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

Do the materials smell?

There may be a mild smell during the work that clears as it cures.

Do you reseal the tray as well?

Yes. Add it to your quote and we will do both on one visit.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can a cracked shower tray be repaired?

Often. A tray that moves needs its support sorting before the repair.

Looking after it afterwards

Nothing complicated is needed:

  • Use a mild, non-abrasive cleaner
  • Do not use strong acids or bleach
  • Keep heavy bottles on a shelf
  • Rinse away soap after showering

Keep an eye on the sealant, and reseal when it starts to fail.

A small crack lets in a little water every time you shower, which can damage the floor over time. An early repair is far cheaper than floor repairs.

Prices and what affects them

Repairs from £95. We price every job individually. What matters most is:

  • How easy the damage is to reach
  • Whether it’s a chip, crack, burn or wear
  • Whether old repairs or coatings need taking off
  • How hard the colour is to match

We charge the same wherever you are, so there is no premium for Pen-tŵyn. The job itself decides the price: how much damage, what it’s made of and how many items.

Getting a price from photos

A couple of clear pictures is all it takes. Try to include:

  • The material, if you know it
  • One sharp close-up of the damage
  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Repair or replace: which is better?

If the tray is solid and the crack hasn’t let water spread, repair is normally best. If the floor is damaged or the tray is badly cracked, replacement may make more sense. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not your postcode. You will see the full price before booking, with no extras added later.

What you get with us

  • Dust sheets down, tidy finish
  • A fixed quote before you book
  • Colour mixed on the day to match
  • We come to you, anywhere in the UK

See our prices page.

When to call us in Pen-tŵyn

Heavy bottles, shower heads and dropped razors chip trays, typically on the edges or near the plughole.

It’s worth getting a quote if you see:

  • Staining and dullness across the tray
  • Edge chips from dropped bottles
  • A tray that creaks or moves underfoot
  • A damaged area around the waste

Comparing quotes

  • Who will actually do the work
  • How your room will be protected
  • Whether the price is fixed and includes VAT
  • What preparation is included

10 questions to ask before you book

What your shower tray is made of matters

Acrylic

Acrylic trays are lighter and slightly flexible, so a firm base is essential. We repair cracks and scratches.

Stone resin

Stone resin trays are popular because they’re rigid and low-profile. A flat, solid base is essential, and repairs are matched to the gel coat.

Pen-tŵyn and nearby

Pen-tŵyn is about 5 miles west of Pontypool, in Caerphilly. From the centre of Pen-tŵyn to the outlying streets, the service is the same: a fixed quote, a tidy visit and a guarantee. Pen-tŵyn is one of 94 places in Caerphilly where we work. Our jobs stretch from Pen-tŵyn to Birmingham (75 miles away).

Here we cover the NP11 postcode area. That includes homes on Belvedere Close, Marshfield Road and Llanerch Road and the roads around them. We also cover the places around Pen-tŵyn: Trinant (1 mile south), Llanhilleth (1 mile east), Rhiw (1 mile south), Swffryd (1 mile south-east) and Kendon (1 mile south-west). We also work in nearby towns such as Caerphilly (9 miles south-west), Blackwood (3 miles south-west), Risca (6 miles south), Ystrad Mynach (5 miles south-west), Cefn Fforest (3 miles south-west) and Pontllanfraith (4 miles south-west).

What’s near Pen-tŵyn

In Pen-tŵyn, that means homes near Pentwyn Inn, Islwyn High School and Trinant Primary School and the streets around them. The closest station to Pen-tŵyn is Llanhilleth station, about 0.6 miles east of the centre. Further afield, we also cover the area around Castell Taliorum (1.1 miles north-east) and Abertillery and District Hospital (0.8 miles north). For a walk, there’s Craig Swffryd and Cwm Lickey Lake.

Map of Pen-tŵyn © OpenStreetMap contributors

Landlord and trade work in Pen-tŵyn

We regularly work with letting and managing agents. Just send pictures, the address and how to get access.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.