South Tyneside · England
Shower Tray Repair in Primrose
Shower tray chip, crack and scratch repairs and resurfacing for homes and businesses in Primrose and across South Tyneside. Free, fixed quotes from your photos.
- Repairs from £95
- Damage from a refit or building work
- A tray that flexes
Landlord and trade work in Primrose
Rented homes see more wear and tear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
We work for landlords, letting agents and housing providers in Primrose as well as homeowners. A repair between tenants keeps the property empty for less time, and it usually costs far less than a refit.
Shower tray repair in Primrose, done in place
The first thing we do is check the tray: a tray that moves needs its support sorted first, or the crack will come back. We’ll tell you if that is the case. Whether it’s snagging damage in a new bathroom and a damaged area around the waste, we can help.
A one-year guarantee comes as standard, so you’re not left on your own once we have gone.
- Where
- Primrose (NE32, NE31)
- Region
- South Tyneside
- Cover
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Page updated
- 23 October 2026
Repairing versus replacing in Primrose
Replacing a tray normally involves removing the screen and tiling, preparing a new base and tiling again. Repairing or resurfacing the tray leaves all of that alone. Repairs from £95, with every job priced individually. Compared with replacing, repairing typically costs far less, because there is no removal, plumbing or making good. The quote lists exactly what you are paying for.
Why choose Surface Doctor in Primrose
- Colours mixed by hand to suit your surface
- Free fixed quotes from pictures
- No extra charge for your area
- Usually one visit, start to finish
Read our full price list.
Can I fix it myself?
A DIY attempt is not a disaster. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
Common questions in Primrose
Is there any odour?
There can be some smell while we work, which is why we ventilate. It fades as everything cures.
Will you leave a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
What do you need from me?
Use the quote form or ring 0345 017 0787, and we’ll do the rest.
Can I keep using a cracked tray?
Only if you are sure it isn’t leaking. Look for damp or stains below.
What happens next?
We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.
Is a repair better than a new one?
Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
What if the damage is worse than the photos show?
We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.
Does someone need to be in?
Yes. The technician needs access to the room for the visit, at a time we agree with you.
How to look after the repair
Aftercare is simple, and it makes a real difference:
- Use a mild, non-abrasive cleaner
- Use the extractor fan
- Don’t ignore a tray that flexes
- Replace failing sealant promptly
Keep scourers and harsh chemicals off the tray. A soft cloth and washing-up liquid do the job.
Act on split sealant early. It lets water behind the tray and can cause damage underneath.
When a repair is not the answer
A repair is not right for every job, for example:
- A tray that flexes because it was never properly supported
- Damage below the tray that needs a builder
- Trays cracked in several places
Send us pictures and we’ll tell you honestly before booking.
What we work on
- Ceramic
- Acrylic
- Stone resin
- Enamelled steel
- Cast iron
Prices and what affects them
Repairs from £95. We don’t charge extra for travel to Primrose. The price comes down to:
- Access to the area
- Whether we combine several jobs
- The colour and finish to match
- What the surface is made of
Most people are surprised how affordable a repair is, especially compared with replacing and refitting. Photos let us give you the exact figure.
How to get a fixed price
You can normally get a fixed quote without us visiting. To make it quick:
- The material, if you know it
- A coin or ruler next to the damage for scale
- Your postcode, so we can check dates
- Whether it’s been repaired or coated before
We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we’ll come back with a fixed figure.
What happens on the day
Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, and get on with the job, which normally takes a few hours, or most of a day for a full resurface. If we find something your photos didn’t show, we will explain it before carrying on.
- The surrounding area is sheeted and masked.
- Old sealant is removed if it’s in the way.
- The tray is cleaned, keyed and repaired.
- We refinish the surface to match the tray.
- We tidy up and tell you when you can shower.
How to prepare
- Mention any earlier repairs or resurfacing
- Avoid using the area for a few hours before we arrive
- Clear the area around the damage
Ask for a price
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Related advice
Covering Primrose
Primrose is about 1 mile south-west of Jarrow, in South Tyneside. Whether you’re in the middle of Primrose or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Primrose is one of 14 towns and villages in South Tyneside we cover. You can also see our page for Newcastle upon Tyne, about 6 miles away.
Every address in NE32 and NE31 is covered. You’ll find streets such as Leam Lane, Roman Road and Usk Avenue, and we cover them all. Neighbouring places we cover include Jarrow (1 mile north-east), Brockley Whins (1 mile east), Boldon Colliery (1 mile south-east), Biddick Hall (2 miles east) and Tyne Dock (2 miles north-east). Further out, we also cover South Shields (3 miles north-east), Westoe (3 miles north-east), Harton (3 miles east), Horsley Hill (4 miles north-east), East Boldon (3 miles south-east) and Marsden (5 miles east).
Landmarks near Primrose
Locally, our jobs take us to homes close to St Peter, St Joseph's Catholic Academy and Jarrow School, among other places. Other local landmarks include West Park (0.8 miles north) and Valley View Primary School (under half a mile north-east). The nearest railway station is Brockley Whins station, roughly 1.3 miles east of the centre. Other landmarks nearby include Hylton Castle (3.4 miles south-east) and Primrose Hill Hospital (less than half a mile north-east). The countryside around Primrose includes Cleadon Hills and WWT Washington.
- Local facilities include Municipal Borough of Wallsend (2.6 miles north-west)
Common problems we fix in Primrose
Stone resin trays are rigid, so they crack rather than bend when they sit on an uneven or poorly supported floor. Timber floors that move can cause it too.
Typical reasons for a call-out include:
- Movement when you stand on it
- Chipped corners or rims
- Damage from a refit or building work
- A damaged area around the waste
Questions to ask before you book
- What protection goes down before work starts
- How changes to the job are handled
- How long the guarantee is and what it covers
- Whether cleaning and preparation are in the price
Also near Primrose
What else we do in Primrose
About our accreditations · Every repair comes with a one-year guarantee.
