Suffolk · England
Shower Tray Repair for Sotterley homes
Shower tray chip, crack and scratch repairs and resurfacing for homeowners, landlords and businesses in Sotterley. Free, fixed quotes from your pictures.
- Repairs from £95
- A tray that creaks or moves underfoot
- A tray that looks tired however much you clean it

About Sotterley
Sotterley is about 4 miles south-east of Beccles, in Suffolk. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. We cover all 731 towns and villages across Suffolk.
Here we cover the NR34 postcode area. Streets in the area include Waterloo Road and Southwell Lane, all of which we cover. We also travel to Hulver Street (2 miles north-east), Henstead (2 miles north-east), Rushmere (3 miles north-east), Toad Row (3 miles east) and Mutford (3 miles north-east). Within a short drive, we also cover Lowestoft (7 miles north-east), Beccles (4 miles north-west), Bungay (8 miles north-west), Halesworth (6 miles south-west), Leiston (14 miles south) and Carlton Colville (5 miles north-east).
What’s near Sotterley
We visit homes around Church of St Margaret, among other places. For rail, the closest station is Brampton (Suffolk) station, about 2.8 miles west. Nearby you’ll also find Beccles and District War Memorial Hospital (4.1 miles north-west) and William Clowes Printing Museum (1 mile north-west). Open spaces near Sotterley include Reydon Wood.
How we handle shower tray repair in Sotterley
The first thing we do is check the tray: if it flexes underfoot, the cause needs sorting before any repair, or the crack will come back. We will tell you if that’s the case. Whether it’s damage from a refit or building work and scratches from cleaning or grit, we can typically put it right, on enamelled steel, stone resin and ceramic alike.
A one-year guarantee comes as standard.
- Location
- Sotterley (NR34)
- Region
- Suffolk
- Cover
- 12 months on all our work
- Quotes
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

How to look after the repair
After the repair has cured, a few habits help it last:
- Store bottles off the tray
- Don’t ignore a tray that flexes
- Replace failing sealant promptly
- Stick to gentle cleaners
Keep an eye on the sealant, and replace it when it splits or goes black.
A small crack lets in a little water every time you shower, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.
What happens on the day
Your technician turns up at the time we agreed with you and looks over the damage before anything else. Dust sheets and masking tape go down before we open a single tin. Most visits take a few hours, or most of the day to resurface the whole tray, and we leave the room as we found it.
- First we check the tray is solid and work out why any crack happened.
- Next we clean and prepare the tray.
- We fill and reinforce chips and cracks, then sand them flush.
- We match the colour, or refinish the full tray.
- Once cured, usually by the following day, you can use the shower.
How to prepare
- Tell us about parking, stairs or access
- Let us know which floor the room is on
- Mention any earlier repairs or resurfacing
Get a quote
To get a price, send two or three photos through our quote form or call us. We will tell you honestly if a repair is the right fix.
Advice
Repair or replace in Sotterley?
Replacing a tray generally means removing the screen and tiling, relaying the base and re-tiling. A repair or resurface keeps all of that in place. Our shower tray repair starts from £95. Set against the cost of replacement, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
Why choose Surface Doctor in Sotterley
- Rooms protected and left tidy
- Every repair guaranteed for a year
- Same prices wherever you are
- Generally one visit, start to finish
Read our prices page.
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.
If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.
What we are called out for in Sotterley
Trays fitted on timber floors can crack if the floor moves, particularly if it wasn’t fully bedded. On concrete, an uneven base is the usual cause.
Send us a picture if you notice any of these:
- A tray that flexes
- Cracks running from the waste
- Snagging damage in a new bathroom
- Chips on the edges
What your quote should include
- How changes to the job are handled
- Who will actually do the work
- How long the guarantee is and what it covers
- What protection goes down before work starts
When a repair is not the answer
Some problems need a builder, plumber or fitter rather than us:
- Multiple cracks across the tray
- Rotten or damaged flooring underneath
- Leaking waste fittings
If in doubt, send pictures and we will say what we think.
What we work on
- Enamelled steel
- Ceramic
- Stone resin
- Cast iron
- Acrylic
Repairs by material
Enamelled steel
Enamelled steel trays behave like steel baths. Chips can rust if they’re left, so early repairs help.
Ceramic
Ceramic trays are hard and glossy. They chip and crack from impact, and we match the gloss when we repair them.
Towns and villages near Sotterley
Other services in Sotterley
Sotterley questions
How do I book?
Use the quote form or ring 0345 017 0787, and we’ll take it from there.
What areas do you cover?
All of Suffolk, and the rest of the UK. There is no extra charge for travel.
Is my repair covered?
Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.
Is a repair better than a new one?
Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
Can landlords book you?
Yes. We work for landlords, agents, builders and businesses as well as householders in Sotterley.
Is a cracked tray repairable?
Generally, if the tray is firmly supported. We reinforce the crack, fill it and refinish the surface.
Is a cracked shower tray safe to use?
Only if you are sure it isn’t leaking. Check the ceiling below for damp.
Is it OK to have pets in the house?
We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.
What shower tray repair costs
Prices start from £95. We charge the same across the UK, including Sotterley. What changes the price is:
- Previous DIY repairs that have to come out
- How many items we do on one visit
- How many areas need work
- How easy the damage is to reach
Instead of hourly rates, we price the entire job up front. Damage, material and access decide it, and doing several items at once reduces it.
Send pictures for a quote
You can take the photos on your phone. Just make sure we can see:
- A picture taken from further back
- Your postcode, so we can check dates
- Good light, ideally daylight, without flash glare
- One sharp close-up of the damage
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and you will get a fixed figure back.
About our accreditations · Every repair comes with a one-year guarantee.

