Suffolk · England

Shower tray repair & resurfacing in The Heath, Suffolk

Our technicians come to The Heath for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Snagging damage in a new bathroom
  • A damaged area around the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in The Heath

Looking after it afterwards

Nothing complicated is needed, just a few sensible habits:

  • Store bottles off the tray
  • Report any creaking or movement early
  • Keep the bathroom well ventilated
  • Stick to gentle cleaners

Keep heavy bottles off the tray floor, to avoid chips.

Failed sealant around a tray should be replaced quickly. It lets water behind the tray and can damage the floor below.

How we handle shower tray repair in The Heath

Stone resin, acrylic and ceramic trays can all be repaired, and worn trays can be resurfaced completely. The tray stays in place, so the screen and tiling stay as they are. If you’re dealing with scratches in the surface and cracks running from the waste, we can normally put it right.

All of our repairs are guaranteed for twelve months in The Heath and everywhere else. If something goes wrong with the work, we come back.

Area
The Heath (IP9)
Region
Suffolk
Guarantee
12 months on all our work
Quotes
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Before and after: an old shower tray refinished by Surface Doctor

Covering The Heath

The Heath is about 5 miles south-west of Stoke, in Suffolk. Book a date that suits you, and you’ll know when to expect us, so there’s no waiting around. Our repair technicians cover all 731 towns and villages across Suffolk, from the larger towns to small villages. We work right across the region, from The Heath to London (about 61 miles away).

We cover every part of the IP9 postcode area and the streets around it. Nearby, we also work in Potash (1 mile north-west), Bentley (1 mile west), East End (2 miles south-west), Brantham (2 miles south-west) and Cattawade (3 miles south-west). We also work in nearby towns such as Ipswich (5 miles north-east), Felixstowe (11 miles east), Stowmarket (14 miles north), Kesgrave (8 miles north-east), Woodbridge (12 miles north-east) and Hadleigh (7 miles north-west).

Local landmarks in The Heath

Locally, our jobs take us to homes close to Wheatsheaf pub and Church of St Mary, among other places. For rail, the closest station is Mistley station, about 3.2 miles south of the centre. Well-known places in the area include Little Wenham Castle (3.2 miles north-west) and East Suffolk and Ipswich Hospital (5.6 miles north-east). Not far away are Cattawade Marshes and Alton Water.

Map of The Heath © OpenStreetMap contributors

How the visit works

Your technician turns up when we said we would, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before any work starts. Most visits take a few hours for a repair, longer for a full resurface, and we leave the room as we found it.

  1. First we check the tray is solid and work out why any crack happened.
  2. We clean and prepare the damaged area or the whole tray.
  3. We fill and strengthen any chips or cracks and sand them smooth.
  4. We colour-match the repair, or spray a new finish across the entire tray.
  5. The tray is left to cure and can generally be used the following day.

How to prepare

  • Point us to the nearest place to park
  • Open a window if you can
  • Keep pets and children out of the room while we work

How to get a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the shower tray, add your postcode and send them over. What comes back is a fixed price, not a guess.

Send photos for a quote

Read more

Landlord and trade work in The Heath

We are used to working with agents and managing companies. Send the address, photos and access details and we’ll handle the rest.

Builders use us to fix snagging damage before handover, saving last-minute replacements. Several plots can be done in one visit.

DIY repairs versus a professional job

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.

The Heath questions

Can a stained tray be refinished?

Yes. We can resurface the entire tray for a fresh finish.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

Can tenants book a repair?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

Is it worth repairing rather than replacing?

Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Can you quote from pictures?

In nearly every case. If pictures don’t show enough, we’ll ask for another angle.

Is there any odour?

A little, depending on the job. Open windows and an extractor fan help.

Do you reseal the tray as well?

Yes. Add it to your quote and we’ll do both on one visit.

How we price shower tray repair

Repairs from £95. We give every job a fixed price from pictures. This is what makes a difference:

  • Doing more than one item at once
  • The type of damage
  • Whether old repairs or coatings need taking off
  • How many areas need work

Compared with replacing, repairing normally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

How to get a fixed price

Photographing the damage takes a minute, and it saves a visit. Try to send:

  • The postcode, so we can plan the visit
  • Any earlier repairs or coatings
  • What it’s made of, if you know
  • Good light, ideally daylight, without flash glare

Getting a price is easy: snap the damage close up and then the whole item, send them to us with your postcode, and you’ll get a fixed price back. There is no charge for the quote and you’re under no obligation.

Materials and what they mean for the repair

Ceramic

Ceramic gives a hard, high-gloss surface. Impacts can chip or crack them, and the repair is polished to match the shine.

Enamelled steel

Enamelled steel trays behave like steel baths. Exposed metal can rust, so it’s worth repairing early.

Should you replace it?

Trays sit under the screen and tiles, so replacing one disturbs a lot around it. A repair keeps everything as it is. Repairs from £95, with every job priced individually. We charge the same wherever you are, with no extra for The Heath. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why us?

  • Nothing taken out or refitted
  • Every repair guaranteed for a year
  • Fixed prices from your pictures
  • We leave the room as we found it

See our pricing.

What a repair cannot fix

We will always be straight with you, so here’s what a repair can’t fix:

  • A tray broken in more than one place
  • Damage below the tray that needs a builder
  • A tray that flexes because it was never properly supported

Not sure? Send photos and we will give you a straight answer.

What we work on

  • Stone resin
  • Cast iron
  • Acrylic
  • Ceramic
  • Enamelled steel
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