County Durham · England
Shower tray repair & resurfacing in Thornley, County Durham
Shower tray chip, crack and scratch repairs and resurfacing at your home in Thornley, with a one-year guarantee on every repair.
- Repairs from £95
- Staining and dullness across the tray
- A damaged area around the waste

Shower tray repair in Thornley without replacing anything
A worn or stained tray can be resurfaced, for a clean, uniform finish. If you are dealing with a cracked shower tray and a tray that creaks or moves underfoot, we can help, on enamelled steel, stone resin and cast iron alike.
You are covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote.
- Where
- Thornley (DL13)
- Area hub
- County Durham
- Guarantee
- 12 months on all our work
- Price
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026

What happens on the day
We agree an arrival time beforehand, so you’re not left guessing. Once we’re there, the work takes a few hours, or most of the day to resurface the whole tray for most jobs. The room is left tidy and ready to use once it has cured.
- First we check the tray is solid and work out why any crack happened.
- We clean and prepare the damaged area or the entire tray.
- We fill and reinforce chips and cracks, then sand them flush.
- We colour-match the repair, or spray a new finish across the whole tray.
- Once cured, normally by the next day, you can use the shower.
Before we arrive
- Tell us if there are stairs or a lift
- Avoid using the area for a few hours before we arrive
- Mention any parking restrictions or tricky access
Get a quote
We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Related advice
Should I try a DIY kit first?
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.
We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.
Thornley: your questions answered
Can tenants book a repair?
We are happy to deal with the tenant, landlord or agent. Just ensure the landlord agrees.
Do you do work for letting agents?
We do, regularly. We can quote for several properties together and work between tenancies.
Do I have to be there?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
When can you do it?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
How much does shower tray repair cost in Thornley?
Prices start from £95. The exact price depends on the damage, so we quote from photos. You know the full cost before anything is booked.
Is it messy?
Dust sheets and masking go down before we start, and we clean up when we have finished.
Nearby places to Thornley
Other services in Thornley
Looking after it afterwards
It’s all simple stuff, just a few sensible habits:
- Don’t stand heavy bottles on the tray
- Rinse away soap after showering
- Replace failing sealant promptly
- Avoid strong descalers and bleach
Keep heavy bottles off the tray floor, to avoid chips.
Stop using the shower if the tray is cracked. Water may be getting under the tray, where it causes damage you can’t see.
Common problems we fix in Thornley
Rigid trays don’t bend, they crack if the floor beneath them isn’t flat and fully supported. Timber floors that move can cause it too.
Look out for any of the following:
- Edge chips from dropped bottles
- A cracked shower tray
- A tray that looks tired however much you clean it
- Chips or cracks by the plughole
What your quote should include
- What the guarantee covers, and for how long
- How changes to the job are handled
- Whether the price is fixed and includes VAT
- Whether there are any call-out or travel charges
Repairs by material
Enamelled steel
Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so it’s worth repairing early.
Acrylic
Acrylic-capped trays are lighter, so good support matters. Cracks and scratches can be repaired.
When a repair is not the answer
A repair is not always the answer, and we’ll tell you before we start. We can’t fix:
- Plumbing leaks under the tray
- Trays cracked in several places
- Water damage to the floor beneath the tray
Not sure? Send pictures and we’ll give you a straight answer before booking.
Materials we work on in Thornley
- Stone resin
- Acrylic
- Ceramic
- Enamelled steel
- Cast iron
For landlords and businesses
Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.
Thornley and nearby
Thornley is about 3 miles west of Crook, in County Durham. Wherever you are in the DL13 postcode area, we carry out the work at your property. Thornley is one of 329 towns and villages in County Durham we cover. You can also see our page for Newcastle upon Tyne, about 19 miles away.
Every address in DL13 is within our area, from the main roads to the quietest streets. We also cover the places around Thornley: Craigside (1 mile south-east), Tow Law (1 mile north), Inkerman (2 miles north), Wolsingham (2 miles west) and Satley (4 miles north). Further out, we also cover Durham (11 miles east), Consett (9 miles north), Newton Aycliffe (12 miles south-east), Bishop Auckland (8 miles south-east), Spennymoor (9 miles east) and Chester-le-Street (13 miles north-east).
Near you in Thornley
Locally, our jobs take us to homes close to Tow Law Millennium Primary School and Church of St Bartholomew. Further afield, we also cover the area around Witton Castle (4.8 miles south-east). Open spaces near Thornley include Stanley Moss.
Should you replace it?
When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many items we do on one visit. We give a fixed price from your pictures, so there are no surprises on the day.
What you get with us
- CHAS and Constructionline accredited
- A fixed quote before you book
- Colours mixed by hand to suit your surface
- Generally one visit, start to finish
See our pricing.
About our accreditations · Every repair comes with a one-year guarantee.

