Poole · England

Shower tray repair & resurfacing in Waterloo, Poole

Shower tray repair in and around Waterloo: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips or cracks by the plughole
  • A tray that flexes
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair in Waterloo

Questions from Waterloo

Can pets and children be at home?

Keep pets and children away from the work area on the day.

Can tenants book a repair?

Yes. Check with your landlord; we can send the quote to them too.

It’s been repaired before. Can you still fix it?

Usually, yes. We remove the old repair before doing a new one.

How long before I can shower?

We’ll give you the curing time on the day.

Do you come to Waterloo?

Yes. We work across the UK and travel to Waterloo. Send us photos for a fixed quote, or call 0345 017 0787.

Do you charge for travel?

No. Our quotes include travel, and we charge the same wherever you are.

Can a cracked shower tray be repaired?

Frequently. A tray that moves needs its support sorting before the repair.

Can you resurface a whole tray?

Yes. The whole tray can be resurfaced without removing it.

Shower tray repair in Waterloo, done in place

We check the tray before repairing it: if it flexes underfoot, the cause needs sorting before any repair, otherwise any crack returns. We’ll tell you if that is the case. If you’re dealing with chips caused during fitting and damage around the waste, we can help.

All our work comes with our one-year guarantee.

Discoloured square shower tray restored with a new white finish
Area
Waterloo (BH17, BH18, BH15)
Region
Poole
Cover
One year on every repair
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026

Work for landlords and builders

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

What your shower tray is made of matters

Acrylic

Acrylic feels warm and is light, but it relies on good support. Repairs to cracks are reinforced from the back.

Ceramic

Ceramic gives a hard, high-gloss surface. Impacts can chip or crack them, and we match the gloss when we repair them.

DIY repairs versus a professional job

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

Waterloo and the surrounding area

Waterloo is about 2 miles north-west of Poole, in Poole. From the centre of Waterloo to the outlying streets, we offer exactly the same service: a fixed quote, a tidy visit and a guarantee. Our technicians cover 18 places across Poole, from the larger towns to small villages.

Every address in BH17, BH18 and BH15 is within our area. Local streets include Cabot Lane, Milne Road and Rugby Road, and we cover them all. Waterloo is on the A349, which makes it straightforward to reach. Close by, we cover Stanley Green (1 mile south), Broadstone (1 mile north), Oakdale (1 mile south-east), Canford Heath (1 mile east) and Sterte (2 miles south). Larger places within reach include Rossmore (3 miles east), Alder Hills (3 miles east), Penn Hill (3 miles south-east), Branksome (4 miles south-east), Whitecliff (3 miles south-east) and Branksome Park (4 miles south-east).

Around Waterloo

Our customers here include homes close to Pocket Park, Hillbourne Primary School and The Blackwater Stream pub and the streets around them. Also close by are St George's Church (0.8 miles south-east) and Parkstone Grammar School (within half a mile south). The nearest railway station is Poole station, about 1.9 miles south. Well-known places in the area include Dolphin Shopping Centre (2 miles south) and Poole Hospital (1.9 miles south). For a walk, there is Ham Common (LNR) and Beacon Hill.

  • Other local spots include Poole (2.1 miles south)
Map of Waterloo © OpenStreetMap contributors

When to call us in Waterloo

The waste is a common starting point for cracks, where the tray is cut and the fitting is tightened.

The things clients usually mention when they call are:

  • A dull, stained or worn surface
  • A tray that flexes
  • Chips caused during fitting
  • Chips on the edges

What to look for in a quote

  • Whether the price is fixed and includes VAT
  • Aftercare advice
  • Whether cleaning and preparation are in the price
  • How the colour is matched

10 questions to ask before booking

Honest limits

We’ll always be straight with you, so here’s what a repair can’t fix:

  • Movement caused by a poor base, until the support is fixed
  • A tray broken in more than one place
  • Leaks from the waste or pipework (a plumber’s job)

If in doubt, send photos and we will say what we think.

Materials we repair

  • Stone resin
  • Acrylic
  • Enamelled steel
  • Ceramic
  • Cast iron

What we do, step by step

Visits start with a quick look at the job together, so there are no surprises. Then the area is sheeted and masked and we start. It normally takes a few hours, or most of the day to resurface the whole tray, and we’ll tell you if anything changes.

  1. The surrounding area is sheeted and masked.
  2. Any sealant in the way is cut out.
  3. The tray is cleaned, keyed and repaired.
  4. We refinish the surface to match the tray.
  5. We clean up and give you the curing time.

Before we arrive

  • Keep a parking space free if you can
  • Clear the area around the damage
  • Tell us about parking, stairs or access

How to get a price

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job.

Get a free quote

Related advice

Looking after it afterwards

After the repair has cured, a few habits help it last:

  • Do not use strong acids or bleach
  • Reseal when the silicone splits or turns black
  • Store bottles off the tray
  • Give the tray a quick rinse after use

Give the repair its full curing time before showering. After that, mild cleaners and good ventilation are all it needs.

Every shower forces a little water into a crack, which can damage the floor over time. An early repair is far cheaper than floor repairs.

Repairing versus replacing in Waterloo

When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Prices start from £95. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.

Why choose Surface Doctor in Waterloo

  • A fixed quote before you book
  • CHAS and Constructionline accredited
  • One-year guarantee on every repair
  • Work done at your home or business

Read our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.