Caerphilly · Wales

Shower tray repair & resurfacing in West End, Caerphilly

Shower tray chip, crack and scratch repairs and resurfacing for homes and businesses in West End and across Caerphilly. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Scratches from cleaning or grit
  • Damage around the waste
Surface Doctor technician refinishing the outside of a roll-top bath

Book shower tray repair in West End

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

About our shower tray repair in West End

If the entire tray looks tired, we can resurface it, for a clean, uniform finish. We’re often asked to fix damage around the waste and a tray that looks tired however much you clean it, on ceramic, stone resin and enamelled steel.

Every job is backed for twelve months in West End and everywhere else. If something goes wrong with the work, we come back.

Before and after: an old shower tray refinished by Surface Doctor
Where
West End (NP11, NP12)
Region
Caerphilly
Warranty
12 months on all our work
Quote
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026

What happens on the day

It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes a few hours, or most of a day for a full resurface. If anything looks different from your photos, we will talk to you before going ahead.

  1. We check the tray for movement first.
  2. We clean the damage and open it up so the repair can bond.
  3. Cracks are reinforced and the damage filled.
  4. The repair is shaped, colour-matched and finished.
  5. It’s left to cure, usually until the day after.

Getting ready for the visit

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Keep children and pets away from the room on the day

How to get a price

Upload photos of the damage and one of the whole item, and tell us you are in West End, and we’ll come back with a fixed quote.

Get a fixed price

Read more

Covering West End

West End is about 3 miles east of Blackwood, in Caerphilly. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. West End is one of 94 places in Caerphilly where we work. Our jobs stretch from West End to Birmingham (about 78 miles away).

Our visits in NP11 and NP12 work the same way as everywhere else we cover. You’ll find streets such as Twyn Road, Bryn Road and Brett Road. Being close to the A467, West End is simple for us to get to. Other places close to West End include Persondy (1 mile south-west), Abercarn (1 mile east), Celynnen (1 mile north-east), Cwmcarn (1 mile south) and Tonypistyll (1 mile north-west). Further out, we also cover Caerphilly (6 miles south-west), Blackwood (3 miles west), Risca (3 miles south-east), Ystrad Mynach (4 miles west), Cefn Fforest (3 miles north-west) and Beddau (7 miles south-west).

Near you in West End

Typical jobs here are in homes near Cwmcarn High School, Crown Hotel and Church of St Luke and the streets around them. For rail, the closest station is Newbridge station, roughly 1 mile north. A little further out are Twm Barlwm (2.5 miles south-east) and Risca Industrial History Museum (3.1 miles south-east). Open spaces near West End include Cwm Lickey Lake and Cefn Rhyswg.

Map of West End © OpenStreetMap contributors

Repair or replace: which is better?

Trays sit under the screen and tiles, so replacing one disturbs a lot around it. A repair keeps everything as it is. Prices start from £95. There are no surprise extras on the day. The price we quote from your pictures is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Why book with us

  • We leave the room as we found it
  • Accredited with CHAS, Constructionline and SafeContractor
  • We will tell you if it’s not worth repairing
  • One price list for the entire UK

See our pricing.

What shower tray repair costs

Repairs from £95. There’s no area surcharge for West End. What changes the price is:

  • How many areas need work
  • What the surface is made of
  • Previous DIY repairs that have to come out
  • Unusual colours or finishes

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Quotes from your photos

The better the photos, the more accurate the price. Here’s what we find most useful:

  • Whether it’s been repaired or coated before
  • Natural light rather than flash
  • The material, if you know it
  • A clear, close picture of the problem area

Getting a price is easy: snap the damage close up and then the entire item, send them to us with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you’re under no obligation.

Aftercare tips

After the repair has cured, a few habits help it last:

  • Reseal when the silicone splits or turns black
  • Use a mild, non-abrasive cleaner
  • Rinse the tray after each shower
  • Get a moving tray checked

Wait the full curing time before you shower. After that, mild cleaners and good ventilation are all it needs.

If the tray creaks or moves, get it checked, before it cracks.

What we are called out for in West End

Rigid trays don’t bend, they crack when they sit on an uneven or poorly supported floor. Movement in a timber floor has the same effect.

Look out for any of the following:

  • Scratches in the surface
  • Chips caused during fitting
  • Edge chips from dropped bottles
  • Movement when you stand on it

Comparing quotes

  • Whether they match the colour on site
  • What preparation is included
  • What happens if the damage is worse than the pictures show
  • A fixed quote, and whether VAT is included

Choosing a repair company

Repairs by material

Ceramic

Ceramic trays are hard and glossy. They chip and crack from impact, and the repair is polished to match the shine.

Acrylic

Acrylic is light and warm to the touch, but it relies on good support. Repairs to cracks are reinforced from the back.

For landlords and businesses

Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

FAQs for West End

Is a cracked tray repairable?

In most cases. If the tray moves, the support needs fixing first.

Can you replace the silicone at the same time?

Yes, if you’d like us to. It’s a good time to replace old sealant.

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

What do you need from me?

Photos of the damage, a photo of the whole shower tray and your postcode. Then we’ll agree a date.

Is the work guaranteed?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

What happens after I send pictures?

We review the photos and send a fixed quote and the next dates we have.

Is repairing better than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we will tell you.

Do you charge for travel?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.