South Tyneside · England
Shower Tray Repair in Willington Quay
Damaged shower tray in Willington Quay? We repair it in place, mix the colour on the day and back it with a one-year guarantee.
- Repairs from £95
- Scuffs and light scratches
- A tray that flexes

FAQs for Willington Quay
When can I use the shower again?
We’ll give you the curing time on the day.
Can a cracked shower tray be repaired?
Often. A tray that moves needs its support sorting before the repair.
Do you reseal the tray as well?
Yes. We can repair and reseal on the same visit.
What happens next?
You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.
Can you quote from photos?
Usually, yes. A close-up and a wider photo are enough to give a fixed price.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
Will there be a smell?
There can be some smell while we work. It clears as the materials cure.
Is my repair covered?
All our work carries a one-year guarantee. Ask us what it covers when you get your quote.
Shower tray repair at your home in Willington Quay
In most cases, a damaged tray can be repaired where it is, from chipped edges to cracks across the floor of the tray. The colour and finish are matched so the repair blends in. We regularly repair ceramic, enamelled steel and stone resin, and common reasons people contact us are chips on the edges and snagging damage in a new bathroom.
We stand behind the work with a one-year guarantee, so you’re not left on your own once we’ve gone.

- Where
- Willington Quay (NE32, NE31, NE28)
- Area hub
- South Tyneside
- Guarantee
- A year, on every repair
- Quote
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Willington Quay and the surrounding area
Willington Quay is about 1 mile north-east of Hebburn, in South Tyneside. We agree a date that works for you, and we’ll give you an arrival time in advance, so there’s no waiting around. Willington Quay is one of 14 places in South Tyneside where we work.
Postcode districts we cover here: NE32, NE31 and NE28. You’ll find streets such as Park Road, Black Road and Eton Square, all of which we cover. Nearby, we also work in Point Pleasant (1 mile north-west), Hebburn (1 mile south-west), Monkton (1 mile south), Wallsend (1 mile north-west) and Low Walker (2 miles west). We also work in nearby towns such as South Shields (3 miles east), Westoe (3 miles east), Harton (3 miles east), Horsley Hill (4 miles east), East Boldon (4 miles south-east) and West Boldon (3 miles south-east).
Landmarks near Willington Quay
We visit homes around Albion Inn, St Oswalds Parish C Of E Church and St Oswald's CofE Aided Primary School. Nearby too are West Park (0.6 miles south) and Jarrow School (0.9 miles south-east). Willington Quay’s nearest station is Brockley Whins station, roughly 2.3 miles south-east. Well-known places in the area include Jarrow Hall (1 mile east) and Tynemouth Castle and Priory (4 miles north-east). Not far away are Cleadon Hills.
- Parks and local facilities nearby include Municipal Borough of Wallsend (1.7 miles west)
When a repair is not the answer
Some jobs are not right for a repair, for example:
- Leaks from the waste or pipework (a plumber’s job)
- Rotten or damaged flooring underneath
- Movement caused by a poor base, until the support is fixed
Send us pictures and we will tell you honestly before you book.
Materials we work on in Willington Quay
- Stone resin
- Ceramic
- Cast iron
- Acrylic
- Enamelled steel
How the visit works
Your technician turns up at the time we agreed with you, introduces themselves and checks the damage against your photos first. Dust sheets and masking tape go down before any work starts. Most visits take a few hours, or most of the day to resurface the whole tray, and the room is left clean and tidy.
- First we check the tray is solid and work out why any crack happened.
- The damaged area, or the whole tray, is cleaned and prepared.
- We fill and strengthen any chips or cracks and sand them smooth.
- We match the colour, or refinish the full tray.
- The tray is left to cure and can normally be used the following day.
How to prepare
- Keep pets and children out of the room while we work
- Tell us about any previous repairs or coatings
- Open a window if you can
How to get a price
Getting a quote takes a couple of minutes: take one close-up and one wider shot of the shower tray, include your postcode and send them to us. You will get a fixed quote, not an estimate.
Read more
What we are called out for in Willington Quay
Most cracked trays are trays that flex: without a solid, level base underneath, it flexes each time someone stands on it. Dropped bottles cause most chips.
Signs it’s time to call us include:
- Edge chips from dropped bottles
- A dull, stained or worn surface
- A damaged area around the waste
- A tray that flexes
Questions to ask before you book
- Who turns up on the day
- When it can be used again
- A fixed price, and whether VAT is included
- How long the guarantee is and what it covers
Places near Willington Quay
Also in Willington Quay
Can I fix it myself?
The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and give it the full curing time. If it fails, we can still put it right.
Aftercare tips
To keep it looking its best for years:
- Clean with washing-up liquid and a soft cloth
- Replace failing sealant promptly
- Give the tray a quick rinse after use
- Ventilate the room after showers
Rinse the tray after use, clean with mild cleaners, and keep an eye on the sealant so water cannot get underneath.
Every shower forces a little water into a crack, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.
Prices and what affects them
Repairs from £95. We charge the same across the UK, including Willington Quay. What changes the price is:
- Whether we combine several jobs
- How hard the colour is to match
- The type of damage
- Whether old repairs or coatings need taking off
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.
Getting a price from pictures
Almost every job we do is priced from pictures. This is what we need:
- Natural light rather than flash
- A clear, close picture of the problem area
- What it’s made of, if you know
- One picture of the entire shower tray
To get a price, send two or three pictures using our quote form or call us. We’ll say right away if a repair is the right fix.
Materials and what they mean for the repair
Stone resin
Stone resin trays are rigid and slim. A flat, solid base is essential, and we match repairs to the surface finish.
Acrylic
Acrylic is light and warm to the touch, but it needs firm support underneath. Repairs to cracks are reinforced from the back.
Repair or replace in Willington Quay?
The tray is typically the last thing fitted and the first thing tiled up to, so replacing one disturbs a lot around it. A repair keeps everything as it is. Our shower tray repair starts from £95. Compared with replacing, a repair is generally a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.
Why choose Surface Doctor in Willington Quay
- Work done at your home or business
- A fixed quote before you book
- A year’s guarantee on all work
- Colour mixed on the day to match
Read our prices page.
About our accreditations · Every repair comes with a one-year guarantee.

