Dumfries and Galloway · Scotland

Sink & basin repair in New Galloway, Dumfries and Galloway

Sink repair in and around New Galloway: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Damage from dropped bottles or hair tools
  • Cracks around the tap holes or waste
Surface Doctor technician refinishing the outside of a roll-top bath

Sink repair for New Galloway homes

Materials and what they mean for the repair

Vitreous china

Ceramic basins have a fired, glassy surface. Repairs are polished to match that glaze.

Period and antique

Period basins frequently have marks and character worth keeping. We repair them sympathetically and leave the character intact.

About our sink repair in New Galloway

Period basins are worth keeping, and we work around makers’ marks wherever possible. Replacing them with something similar can be difficult. Whether it’s chips on the rim or front edge and an antique basin with chips, we can normally put it right, on Belfast and butler sinks, antique & period basins and vanity unit basins alike.

You’re covered for a year from the day of the repair. If anything isn’t right, ring us and we will come back.

Ceramic basin shown before and after repair
Area
New Galloway (DG7)
Area hub
Dumfries and Galloway
Guarantee
A year, on every repair
Price
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Updated
23 October 2026

Can I fix it myself?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

New Galloway questions

Can you repair something that is been repaired before?

In most cases. We remove the old repair before doing a new one.

Do you restore period basins?

Yes, carefully. Period basins are worth keeping, and we repair them sympathetically.

Is a chipped basin repairable?

Yes, very often. We shape and polish it to match the glaze.

When can you do it?

It depends on the time of year and where you are. Send pictures with your postcode and we will reply with the earliest dates.

Do you cover the whole of Dumfries and Galloway?

We work UK-wide. Our prices are the same everywhere.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and we will quote them together.

Can you quote from pictures?

Yes, almost always. A close-up and a wider photo are enough to give a fixed quote.

I rent my home. Can I book you?

We can work for tenants, landlords or agents. Get your landlord’s agreement first.

Should you replace it?

A basin is normally fixed into a unit or tiled around, so changing one disturbs the surroundings. Repairing it keeps everything as it is. Our sink repair starts from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why New Galloway customers choose us

  • Colour-matched on site
  • Free fixed quotes from pictures
  • Usually one visit, start to finish
  • Straight answers about what a repair can do

Read our pricing.

Signs you need sink repair in New Galloway

Fittings tightened too hard strain the basin, and cracks can start at the tap holes.

Typical reasons for a call-out include:

  • A crazed, tired basin
  • Knocks from hair straighteners
  • An original basin worth saving
  • Chips on a built-in basin

What to look for in a quote

  • What happens if they find more damage
  • Whether the price is fixed and includes VAT
  • What protection goes down before work starts
  • How long the guarantee is and what it covers

10 questions to ask before you book

How the visit works

Your technician turns up when we said we would and checks the damage against your photos first. The floor and nearby surfaces are covered before we open a single tin. Most visits take a couple of hours for most chips, and the room is left clean and tidy.

  1. We protect the area around the basin.
  2. The damage is cleaned and prepared.
  3. We fill it and shape it to the basin’s curve.
  4. We match the colour by hand.
  5. The repair is polished to the basin’s gloss and left to cure.

Getting ready for the visit

  • Keep a parking space free if you can
  • Tell us if there are stairs or a lift
  • Mention any earlier repairs or resurfacing

Get a quote

A quote takes minutes to ask for: photograph the damage, then the whole basin, include your postcode and send them to us. You will get a fixed quote, not an estimate.

Send photos for a quote

Advice

Looking after it afterwards

Simple care helps the repair last. Our advice:

  • Have new chips repaired quickly
  • Don’t rest hot hair tools on the basin
  • Use gentle cleaners
  • Fittings shouldn’t be over-tightened

Go gently for the first few days, then stick to mild cleaners. Keep heavy bottles and hot tools away from the rim.

Chips near the waste or taps can let water in. Repairing it early keeps the job small.

Covering New Galloway

New Galloway is about 21 miles west of Dumfries, in Dumfries and Galloway. Customers in New Galloway get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. New Galloway is one of 138 places in Dumfries and Galloway we cover. Our nearest city page is Glasgow, about 54 miles away.

Jobs in DG7 are booked in the same way as anywhere else. From High Street, Kirk Road and Old Edinburgh Road or anywhere nearby, a technician can come to you. New Galloway sits on or near the A712 and A762, which makes travel easy. We also cover the places around New Galloway: St John's Town of Dalry (2 miles north), Crossmichael (9 miles south-east), Glenlochar (10 miles south-east), Moniaive (12 miles north-east) and Castle Douglas (12 miles south-east). Within a short drive, we also cover Gatehouse of Fleet (13 miles south), Creetown (15 miles south-west) and Minnigaff (15 miles south-west).

Landmarks near New Galloway

Locally, our jobs take us to homes close to New Galloway, among other places. Other landmarks nearby include Kenmure Castle (0.8 miles south). Open spaces near New Galloway include Little Kenmure Loch.

Map of New Galloway © OpenStreetMap contributors

When we’d advise against a repair

Not everything can be repaired, and we will tell you before we start. Repairs won’t solve:

  • A loose basin, until it’s refixed
  • Through cracks that let water out
  • Leaks from the fittings

Not sure? Send photos and we’ll give you a straight answer before you book.

Materials we repair

  • Enamelled basins
  • Ceramic & vitreous china basins
  • Antique & period basins
  • Belfast and butler sinks
  • Vanity unit basins

How we price sink repair

Prices start from £95. You will know the full cost before booking. We take into account:

  • Access to the area
  • How many areas need work
  • What kind of damage it is
  • Whether we combine several jobs

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send photos and you will get a fixed figure.

Getting a price from photos

You can normally get a fixed price without us visiting. To help us price it:

  • Details of any past repairs
  • Good light, ideally daylight, without flash glare
  • What it’s made of, if you know
  • One sharp close-up of the damage

Pricing is simple: snap the damage close up and then the whole item, send them to us with your postcode, and you will get a fixed price back. There’s no charge for the quote and you are under no obligation.

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About our accreditations · Every repair comes with a one-year guarantee.

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