Dorset · England

Sink & basin repair in Portway, Dorset

Our technicians come to Portway for chip, crack and resurfacing work on bathroom sinks and basins. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • A chipped vanity basin
  • Chips around the rim
Surface Doctor technician refinishing the outside of a roll-top bath

Sink repair in Portway

Sink repair in Portway without replacing anything

We repair bathroom basins, cloakroom basins, vanity units and period basins, in ceramic, composite and enamel. There’s no plumbing to disconnect. If you are dealing with fine cracks across the glaze and chips on the rim or front edge, we can help, on ceramic & vitreous china basins, antique & period basins and Belfast and butler sinks alike.

All our work comes with our one-year guarantee.

Where
Portway (DT2)
Area hub
Dorset
Cover
One year on every repair
Quotes
From £95. Fixed and free, based on photos
Call
0345 017 0787
Last updated
23 October 2026
Stained basin resurfaced to clean white (before and after)

Why repair rather than replace?

A new basin may mean new taps, a new waste and new tiling, and it may not match the rest of the suite. Repairing it avoids those problems. Prices start from £95. A repair is priced on what needs doing, not your postcode. The full price is agreed before you book, with nothing added on the day.

Why us?

  • No need to remove anything
  • Colour mixed on the day to match
  • A year’s guarantee on all work
  • CHAS and Constructionline accredited

See our pricing.

Looking after it afterwards

Nothing complicated is needed:

  • Fittings shouldn’t be over-tightened
  • Steer clear of harsh chemicals
  • Keep heavy bottles off the rim
  • Keep straighteners away from the basin

Clean with mild, non-abrasive cleaners and take care with heavy bottles and hair tools.

Chips collect dirt and stain over time, so the sooner it’s repaired, the better.

FAQs for Portway

Is a repair better than a new one?

Generally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we will say so.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

Do I have to be there?

We need someone to let us in. You do not need to watch us work.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do you restore period basins?

Yes. Where possible, we work around makers’ marks. Tell us about it when you send pictures.

When can you do it?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses across Dorset.

Is there a call-out fee?

No. Our quotes include travel, with the same prices everywhere we work.

About Portway

Portway is about 8 miles south-east of Dorchester, in Dorset. Wherever you are in the DT2 postcode area, we carry out the work at your property. Our repair technicians cover all 462 towns and villages across Dorset.

All of DT2 is within our area, from the main roads to the quietest streets. Neighbouring places we cover include Winfrith Newburgh (1 mile south), Blacknoll (1 mile north), East Knighton (1 mile north-east), Chaldon Herring (1 mile south-west) and Giddy Green (2 miles north-east). We also work in nearby towns such as Weymouth (9 miles south-west), Dorchester (8 miles north-west), Blandford Forum (14 miles north), Broadstone (14 miles north-east), Corfe Mullen (13 miles north-east) and Swanage (14 miles east).

Near you in Portway

Our clients here include homes close to Parish Church of St Christopher. The closest station to Portway is Wool station, roughly 2.7 miles north-east. Open spaces near Portway include Swyre Head and Tadnoll and Winfrith Heath.

Map of Portway © OpenStreetMap contributors

DIY kit or professional repair?

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

The process

On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job typically takes a couple of hours for most chips. We tidy up before we leave and let you know when you can use it again.

  1. We protect the area around the basin.
  2. The damage is cleaned and prepared.
  3. It’s filled and shaped to the basin.
  4. The colour is matched by hand.
  5. We polish it to match the shine and leave it to cure.

Getting ready for the visit

  • Avoid using the area for a few hours before we arrive
  • Have a window or extractor fan available
  • Clear toiletries, mats and anything else from around the area

Ask for a price

For most jobs, pictures are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

Get a free quote

Read more

What we’re called out for in Portway

Basins take knocks every day: heavy bottles, hairdryers and straighteners chip the rim and front edge. Cracks tend to start near the tap holes and waste.

People typically call us after spotting something like this:

  • Damage from dropped bottles or hair tools
  • Fine cracks across the glaze
  • Chips on the rim or front edge
  • A period basin that needs restoring

Questions to ask before you book

  • What aftercare is recommended
  • When it can be used again
  • Whether the price is fixed and includes VAT
  • How long the guarantee is and what it covers

Our hiring checklist

What a repair cannot fix

Not everything can be repaired, and we’d rather say so up front. Repairs will not solve:

  • A basin that moves on its brackets
  • A basin cracked through and leaking
  • Glaze crazing across the entire basin, where resurfacing is better

If in doubt, send photos and we will say what we think before booking.

Materials we repair

  • Ceramic & vitreous china basins
  • Belfast and butler sinks
  • Vanity unit basins
  • Antique & period basins
  • Enamelled basins

What your basin is made of matters

Period and antique

Period basins often have marks and character worth keeping. We repair carefully around original features.

Vitreous china

Vitreous china is fired ceramic with a glassy glaze. We polish repairs to match the glaze.

What affects the price in Portway

Prices start from £95. We charge the same across the UK, including Portway. The price reflects:

  • The material and finish
  • How many items we do on one visit
  • Access to the area
  • Unusual colours or finishes

What it costs depends on how much damage there is and what kind, the material and how many jobs we combine into one visit. You get a fixed price from your pictures, so there are no surprises on the day.

Quotes from your photos

You can usually get a fixed price without us visiting. To make it quick:

  • A wider photo showing the whole basin
  • Your postcode, so we can check dates
  • A coin beside the damage so we can judge size
  • The material, if you know it

For a price in Portway, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.