Cheshire East · England

Tile repair in Basford, Cheshire East

Fixed-price tile repair in Basford and the surrounding area, usually in one visit.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Basford homes

Covering Basford

Basford is about 2 miles south-east of Crewe, in Cheshire East. Our work suits any type of property, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Basford is one of 254 towns and villages in Cheshire East where we work. Our jobs stretch from Basford to Manchester (about 30 miles away).

Our repair technicians cover all of CW2 and the streets around it. You’ll find streets such as Weston Lane and Back Lane, and we cover them all. Nearby, we also work in Hough (1 mile south), Shavington (1 mile west), Weston (1 mile south-east), Stowford (1 mile north-east) and Rope (2 miles west). Larger places within reach include Congleton (11 miles north-east), Nantwich (4 miles west), Middlewich (8 miles north), Sandbach (6 miles north-east), Coppenhall (3 miles north) and Holmes Chapel (10 miles north).

Near you in Basford

Around Basford, we work in homes near Shavington Primary School, Shavington Academy and St Mark. Basford’s nearest station is Crewe station, about 1.6 miles north of the centre. A little further out are Englesea Brook Chapel and Museum of Primitive Methodism (2.3 miles east) and Nantwich Castle (4 miles west). Open spaces near Basford include Black Firs and Cranberry Bog.

Map of Basford © OpenStreetMap contributors

Tile repair in Basford without replacing anything

We repair the tile in place, so there’s no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Common call-outs are for cracked floor tiles and damaged tile edges, across floor and wall tiles, natural stone & granite and porcelain tiles.

You are covered for a year from the day of the repair. If anything isn’t right, ring us and we will come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Area
Basford (CW2)
Region
Cheshire East
Warranty
A year, on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

Landlords, agents and businesses in Basford

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

When a repair is not the answer

We’d rather lose a job than do one that won’t last, so here’s what a repair can’t put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before you book.

Materials we work on in Basford

  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles
  • Marble

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Why choose Surface Doctor in Basford

  • Honest advice, even when it means no job
  • We leave the room as we found it
  • A fixed quote before you book
  • Colours mixed by hand to suit your surface

See our prices page.

What affects the price in Basford

Repairs from £95. Quotes are free and the price is fixed. What we look at:

  • The material
  • Whether it’s a chip, crack, burn or wear
  • How hard the colour is to match
  • How easy the damage is to reach

Our prices are the same across the UK, with no extra for Basford. What changes the price is the job itself: the material, the amount of damage and how many items.

Quotes from your pictures

You can normally get a fixed quote without us visiting. To make it quick:

  • A picture taken from further back
  • Something in shot to show the size
  • What it’s made of, if you know
  • Your postcode, so we can check dates

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

How the visit works

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job typically takes a morning or an afternoon. We clean up when we’re done and tell you when it’s ready to use.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Tell us about parking, stairs or access
  • Let us know which floor the room is on
  • Point us to the nearest place to park

How to get a price

Most clients in Basford get their price from pictures. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

Send photos for a quote

Read more

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

Questions from Basford

Is it worth repairing rather than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. If it isn’t worth repairing, we will tell you.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just ensure the landlord agrees.

Will the price change on the day?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

Will there be a smell?

Some materials have a smell while they’re applied, so we ventilate the room. It clears as the materials cure.

How quickly can you book me in?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

What happens next?

We look at the photos and reply with a fixed quote and some dates. If we need another angle, we’ll ask.

Do you work for landlords and businesses?

We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.

Signs you need tile repair in Basford

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Damaged tile edges

Before booking anyone

  • What happens if the damage is worse than the pictures show
  • How soon you can use it again
  • A fixed quote, and whether VAT is included
  • Who turns up on the day

10 questions to ask before booking

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