Kent · England

Tile repair in Broad Street, Kent

Problem with your tiled area in Broad Street? We put it right where it is, match it on site and back it with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Broad Street homes

How we handle tile repair in Broad Street

The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we’ll tell you. Our technicians work on floor and wall tiles, ceramic tiles and marble, and people most frequently call us about cracked floor tiles and chips from dropped pans and tools.

All our work is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Broad Street (ME17)
Area hub
Kent
Cover
12 months on all our work
Price
From £95. Fixed and free, based on photos
Call
0345 017 0787
Updated
23 October 2026

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. It does add a little time, so tell us about it when you send photos.

Prices and what affects them

Repairs from £95. You will know the full cost before you book. We take into account:

  • The material and finish
  • Where the damage is and how we get to it
  • Whether it’s a chip, crack, burn or wear
  • The size and number of damaged areas

A repair is priced on what needs doing, not your postcode. You’ll see the full price before you book, with nothing added on the day.

Quotes from your pictures

Good pictures mean an accurate price. Here’s what we find most useful:

  • The material, if you know it
  • A picture taken from further back
  • Where you are, by postcode
  • Natural light rather than flash

There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

When a repair is not the answer

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before you book.

Materials we repair

  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble
  • Floor and wall tiles

Landlords, agents and businesses in Broad Street

For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

Landlords, letting agents and housing providers in Broad Street use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Broad Street: your questions answered

Can you quote from photos?

Nearly always. If photos don’t show enough, we will ask for another angle.

How quickly can you book me in?

We’ll give you dates with your quote. Tell us if you need it done quickly.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

Do the materials smell?

Expect a mild smell while we are working.

Can pets and children be at home?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

Can I add another job to the visit?

Of course, and it generally saves money. Send pictures of everything together and you will get one combined price.

Will you leave a mess?

No. The work area is masked and covered, and we leave the room clean.

Repairing versus replacing in Broad Street

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Our tile repair starts from £95. There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Why us?

  • Rooms protected and left tidy
  • CHAS, Constructionline and SafeContractor accredited
  • We come to you, anywhere in the UK
  • Fixed prices from your pictures

See our pricing.

About Broad Street

Broad Street is about 4 miles east of Maidstone, in Kent. We travel to homes and businesses in Broad Street, so nothing has to leave your home. We work in all 922 towns and villages across Kent. Our jobs stretch from Broad Street to London (about 34 miles away).

We work across the ME17 postcode area. From Broad Street Hill and Pilgrims Way or anywhere nearby, a technician can come to you. We also cover the places around Broad Street: Hucking (1 mile north-east), Hollingbourne (1 mile south-east), Eyhorne Street (1 mile south), Ashbank (2 miles south) and Bicknor (2 miles north-east). Larger places within reach include Maidstone (4 miles west), Ashford (14 miles south-east), Sittingbourne (6 miles north-east), Gravesend (15 miles north-west), Faversham (12 miles east) and Minster (12 miles north-east).

Landmarks near Broad Street

Locally, our jobs take us to homes close to Hook and Hatchet pub and White Horse Wood and the streets around them. For rail, the closest station is Hollingbourne station, roughly 1.1 miles south. A little further out are Leeds Castle (2.3 miles south) and KIMS hospital (2.9 miles west). For a walk, there is Detling Hill.

Map of Broad Street © OpenStreetMap contributors

Common problems we fix in Broad Street

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Clients normally contact us about:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Cracked floor tiles

Comparing quotes

  • Whether there are any call-out or travel charges
  • What prep work is covered
  • What happens if the damage is worse than the pictures show
  • Whether the price is fixed and includes VAT

Choosing a repair company

How it works

On the day itself, there’s little for you to do. Show us the job, point us to the room, and we’ll take it from there. The job generally runs to a few hours, tidy-up included.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Keep a parking space free if you can
  • Let us know if it has been repaired before
  • Avoid using the area for a few hours before we arrive

Get a quote

Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we’ll reply with a fixed quote. There’s no charge for the quote and you’re under no obligation.

Get a free quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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