East Sussex · England

Tile repair in Butcher's Cross, East Sussex

We travel to Butcher's Cross for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Butcher's Cross

About our tile repair in Butcher's Cross

We repair the tile in place, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we’ll tell you. If you are dealing with chips from dropped pans and tools and drill holes from removed fittings, we can usually put it right, on ceramic tiles, porcelain tiles and marble alike.

We guarantee the work for a year. If something isn’t right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Area
Butcher's Cross (TN20)
Area hub
East Sussex
Cover
12 months on all our work
Price
From £95. Free, fixed price from pictures
Call
0345 017 0787
Last updated
23 October 2026
Technician kneeling to repair a kitchen floor

Prices and what affects them

Prices start from £95. We give every job a fixed price from pictures. These are the things that affect it:

  • What kind of damage it is
  • Where the damage is and how we get to it
  • The material
  • Whether old repairs or coatings need taking off

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

How to get a fixed price

Phone photos are fine. Just ensure we can see:

  • Any earlier repairs or coatings
  • Natural light rather than flash
  • A coin beside the damage so we can judge size
  • A clear, close picture of the problem area

Getting a price is easy: take a close-up of the damage and a picture from further back, send them over with your postcode, and we will reply with a fixed quote. There’s no charge for the quote and you’re under no obligation.

Common questions in Butcher's Cross

Can I get a quote without a visit?

Yes, almost always. Clear pictures let us give you a fixed price without visiting.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

Can you redo someone else’s repair?

Yes, regularly. It can add a little time, which we include in the quote.

Can a cracked tile be fixed in place?

Frequently, yes, if it isn’t loose.

What do you need from me?

Just pictures, your postcode and a contact number. On the day, access to the room.

I’m a tenant. Can you help?

Yes. Check with your landlord; we can send the quote to them too.

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Prices start from £95. No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.

Why choose Surface Doctor in Butcher's Cross

  • Colour-matched on site
  • Accredited with CHAS, Constructionline and SafeContractor
  • Nothing taken out or refitted
  • Same prices wherever you are

Take a look at our pricing.

How it works

The work is clean and fairly quiet. Protection goes down first, then the job itself takes a morning or an afternoon. Before we leave, we explain the curing time and the aftercare.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Mention if the room is upstairs or in a flat
  • Move bottles, mats and clutter away from the area
  • Tell us about parking, stairs or access

Get a quote

Email us a photo of the damage and a wider shot of the whole item, and tell us you are in Butcher's Cross, and we will come back with a fixed quote.

Get a free quote

Advice

Butcher's Cross and nearby

Butcher's Cross is about 4 miles south-east of Crowborough, in East Sussex. From the centre of Butcher's Cross to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. We cover all 289 towns and villages across East Sussex. You can also see our page for London, about 37 miles away.

Here we cover the TN20 postcode area. Neighbouring places we cover include Skippers Hill (1 mile south-west), Five Ashes (1 mile south), Woolbridge (1 mile north-east), Wellbrook (1 mile east) and Mayfield (2 miles north-east). Within a short drive, we also cover Bexhill-on-Sea (15 miles south-east), Lewes (13 miles south-west), Hailsham (10 miles south), Crowborough (4 miles north-west), Uckfield (6 miles south-west) and Polegate (13 miles south).

Near you in Butcher's Cross

Around Butcher's Cross, we work in homes near Five Ashes CofE Primary School, Skippers Hill Manor School and The Five Ashes Inn and the streets around them. For rail, the closest station is Crowborough station, roughly 3 miles north-west of the centre. Further afield, we also cover the area around Tickerage Castle (4.1 miles south-west) and Crowborough War Memorial Hospital (4.1 miles north-west). The countryside around Butcher's Cross includes Selwyns Wood.

Map of Butcher's Cross © OpenStreetMap contributors

Honest limits

In fairness, there are a few things a repair will not fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly.

Surfaces we repair

  • Natural stone & granite
  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Ceramic tiles

Work for landlords and builders

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Should I try a DIY kit first?

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

If you’re set on a kit, follow its instructions closely, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.

Signs you need tile repair in Butcher's Cross

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

If you can see any of these, send us a picture:

  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges

Before you book anyone

  • Who will actually do the work
  • What prep work is covered
  • What protection goes down before work starts
  • What happens if they find more damage

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.