Medway · England

Tile repair in Cliffe, Medway

Local tile repair for Cliffe: a fixed quote from photos, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Cliffe?

Common problems we fix in Cliffe

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

Before you book anyone

  • How long it needs to cure
  • What happens if the damage is worse than the photos show
  • Is the price fixed, and does it include VAT?
  • Whether cleaning and preparation are in the price

10 questions to ask before booking

Tile repair in Cliffe, done in place

If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so you do not need to find a spare. If you are dealing with discontinued tiles you can’t replace and drill holes from removed fittings, we can typically put it right, whatever the material.

You are covered after we leave: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Where
Cliffe (ME3)
County
Medway
Cover
12 months on all our work
Quote
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Cliffe: your questions answered

Can you quote from photos?

Nearly always. We only ask to see it in person if the photos can’t show what we need.

Is the work guaranteed?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

When can you do it?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Do you hold any accreditations?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Does someone need to be in?

Yes. We need access to the room while we work, at a time we agree with you.

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged.

Do you cover the entire of Medway?

We work UK-wide, and that includes Cliffe. Prices do not change with location.

Why repair rather than replace?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.

Why choose Surface Doctor in Cliffe

  • One-year guarantee on every repair
  • Rooms protected and left tidy
  • Repair technicians who travel to you, UK-wide
  • Everything repaired in place

Read our pricing.

How the visit works

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which typically takes a few hours. If we find something your photos didn’t show, we’ll explain it before carrying on.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Keep children and pets away from the room on the day
  • Have somewhere for us to park nearby if possible
  • Let us know if it has been repaired before

Getting a price

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.

Get a free quote

Advice

Landlord and trade work in Cliffe

We regularly work with letting and managing agents. Send the address, pictures and access details and we’ll handle the rest.

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Honest limits

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer.

What we work on

  • Marble
  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles

DIY repairs versus a professional job

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

Prices and what affects them

Prices start from £95. A fixed quote means you know the cost before you book. We look at:

  • The material and finish
  • Where the damage is and how we get to it
  • The size and number of damaged areas
  • The colour and finish to match

The price reflects the work involved, not your postcode. You’ll see the full price before booking, with no extras added later.

Quotes from your photos

You can take the pictures on your phone. Ensure they show:

  • A coin beside the damage so we can judge size
  • A picture taken from further back
  • A clear, close picture of the problem area
  • The material, if you know it

Ring 0345 017 0787, or send us photos through the quote form. With one close-up and one wider picture, we can price the job without visiting.

Cliffe and nearby

Cliffe is about 5 miles north of Rochester, in Medway. We agree a date that works for you, and you will know when to expect us, so there’s no waiting around. We cover all 68 towns and villages in Medway, from the larger towns to small villages. You can also see our page for London, about 26 miles away.

Jobs in ME3 work the same way as everywhere else we cover. From Station Road, St Helens Road and Chesterton Road or a nearby road, we can come to you. If you are just outside Cliffe, we cover Cliffe Woods (2 miles south), Church Street (2 miles south-west), Mockbeggar (3 miles south), Lower Higham (3 miles south-west) and Higham (4 miles south-west). Larger places within reach include Gillingham (7 miles south-east), Chatham (7 miles south), Rochester (5 miles south), Rainham (8 miles south-east), Strood (5 miles south) and Luton (6 miles south).

What’s near Cliffe

In Cliffe, that means homes near The Evening Star pub, St Helen's Church of England Primary School and Church of St Helen, among other places. The nearest railway station is Higham station, about 2.6 miles south-west. Well-known places in the area include French Hospital (4.9 miles south) and Upnor Castle (3.8 miles south). For a walk, there is Gad's Hill and Thurrock Thameside Nature Park.

Map of Cliffe © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.