Kent · England

Tile Repair in Cross-at-Hand

Tile repair in and around Cross-at-Hand: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Cross-at-Hand

How we handle tile repair in Cross-at-Hand

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can generally put it right, on floor and wall tiles, porcelain tiles and ceramic tiles alike.

You’re covered after we leave: each job carries a one-year guarantee, and we will explain exactly what it covers when we quote. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Cross-at-Hand (TN12)
Region
Kent
Warranty
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026

Repairing versus replacing in Cross-at-Hand

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Compared with replacing, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why Cross-at-Hand clients choose us

  • CHAS, Constructionline and SafeContractor accredited
  • Dust sheets down, tidy finish
  • Technicians who travel to you, UK-wide
  • Straight answers about what a repair can do

See our full price list.

What affects the price in Cross-at-Hand

Repairs from £95. Every quote is fixed and free. What we take into account:

  • How many areas need work
  • Previous DIY repairs that have to come out
  • Whether we combine several jobs
  • What the surface is made of

There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

We price nearly every job from pictures. This is what to send:

  • What it’s made of, if you know
  • A coin beside the damage so we can judge size
  • A picture taken from further back
  • Whether it’s been repaired or coated before

If you are in Cross-at-Hand and want a price, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Landlord and trade work in Cross-at-Hand

We work for landlords, letting agents and housing providers in Cross-at-Hand as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

Cross-at-Hand and nearby

Cross-at-Hand is about 5 miles south of Maidstone, in Kent. We travel to clients in Cross-at-Hand, so there is no workshop to go to. Cross-at-Hand is one of 922 towns and villages in Kent we cover. We work right across the region, from Cross-at-Hand to London (35 miles away).

Our visits in TN12 are booked in the same way as anywhere else. Local streets include Staplehurst Road and Woodford Park, and we cover them all. We also travel to Rabbit's Cross (1 mile north), Devil's Den (1 mile east), Wanshurst Green (1 mile south-west), St Ann's Green (1 mile west) and Underling Green (1 mile west). Further out, we also cover Maidstone (5 miles north), Ashford (14 miles east), Sittingbourne (13 miles north-east), Royal Tunbridge Wells (13 miles west), Tonbridge (12 miles west) and Kings Hill (8 miles north-west).

Near you in Cross-at-Hand

Cross-at-Hand’s nearest station is Staplehurst station, about 1.2 miles south. Nearby you’ll also find Sutton Valence Castle (2.8 miles north-east) and South East Romany Museum (1.8 miles south-west).

Map of Cross-at-Hand © OpenStreetMap contributors

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

When a repair isn’t the answer

Before booking, it’s worth knowing the limits:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly before you book.

What we work on

  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Natural stone & granite

Signs you need tile repair in Cross-at-Hand

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Send us a picture if you notice any of these:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Discontinued tiles you can’t replace

Comparing quotes

  • Who will actually do the work
  • What preparation is included
  • Whether they match the colour on site
  • How to look after the finish

Our hiring checklist

The process

Nothing needs to be moved out of the room beforehand. Everything we use comes in the van with us, put protection down and start once you’re happy with the plan. Most jobs take a morning or an afternoon, and you’re welcome to carry on with your day while we work.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Let us know which floor the room is on
  • Plan for the room to be out of bounds to pets and children
  • Let us know about parking or access

Ask for a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, include your postcode and send them over. You’ll get a fixed quote, not an estimate.

Send pictures for a quote

Advice

FAQs for Cross-at-Hand

Are there extra charges for Cross-at-Hand?

We don’t add a call-out fee. The fixed price covers the visit and the work.

When can you do it?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Can tenants book a repair?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

What do you need from me?

Just photos, your postcode and a contact number. On the day, access to the room.

Can I get a quote without a visit?

Yes, almost always. A close-up and a wider photo are enough to give a fixed price.

How do I get a price for tile repair in Cross-at-Hand?

Repairs from £95. Because every job differs, we price from photos. You’ll get a fixed figure before booking.

Is a repair better than a new one?

Generally, when the rest is in good condition. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Is there a guarantee?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.