Kent · England
Tile repair in Donkey Street, Kent
Our technicians come to Donkey Street for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Cracked floor tiles
- Discontinued tiles you can’t replace
Common problems we fix in Donkey Street
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Damaged tile edges
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
- Drill holes from removed fittings
Questions to ask before you book
- Whether cleaning and preparation are in the price
- How the room is protected while they work
- How the colour is matched
- What aftercare is recommended
How we handle tile repair in Donkey Street
If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so there’s no need to hunt for a matching tile. If you’re dealing with chips from dropped pans and tools and cracked floor tiles, we can generally put it right, whatever the material.
You are covered after we leave: our one-year guarantee applies to every job, and we explain what it covers before you book. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Donkey Street (TN29)
- Region
- Kent
- Cover
- A year, on every repair
- Quote
- From £95. Free and fixed, from your pictures
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026
Should you replace it?
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Our tile repair starts from £95. The price reflects the work involved, not where you live. The full price is agreed before booking, with no extras added later.
What you get with us
- Work done at your home or business
- A year’s guarantee on all work
- Same prices wherever you are
- Typically one visit, start to finish
See our pricing.
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.
Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.
What a repair cannot fix
We will not take on work that will not last, so here’s what a repair cannot put right:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we will give you a straight answer.
Materials we work on in Donkey Street
- Ceramic tiles
- Porcelain tiles
- Floor and wall tiles
- Marble
- Natural stone & granite
Your questions about tile repair in Donkey Street
What information do you need?
Use the quote form or ring 0345 017 0787, and we will do the rest.
Can you price it without visiting?
Nearly always. We only ask to see it in person if the photos can’t show what we need.
Will it make a mess?
Dust sheets and masking go down before we start, and tidy up before we leave.
Is my repair covered?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Are there extra charges for Donkey Street?
We don’t add a call-out fee. Your fixed price includes everything.
Are you a vetted contractor?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Can you fill holes left by old fittings?
Yes. We fill drill holes from removed fittings.
Is repairing better than replacing?
Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Donkey Street and the surrounding area
Donkey Street is about 4 miles south-west of Hythe, in Kent. Whether you are in the middle of Donkey Street or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Our technicians cover 922 places in Kent. We work right across the region, from Donkey Street to London (57 miles away).
We work across TN29 and the streets around it. If you are just outside Donkey Street, we cover Dymchurch (1 mile south), West Hythe (2 miles north-east), Lympne (2 miles north-east), Palmarsh (2 miles north-east) and Berwick (2 miles north-east). Within a short drive, we also cover Ashford (9 miles north-west), Dover (14 miles north-east), Folkestone (7 miles east), Hythe (4 miles north-east), Tower Hamlets (14 miles north-east) and Hawkinge (8 miles north-east).
Landmarks near Donkey Street
Our customers here include homes close to The Shepherd And Crook Public House and Church of All Saints. The nearest railway station is Westenhanger station, about 3.4 miles north-east of the centre. Further afield, we also cover the area around Lympne Castle (1.7 miles north-east) and Hythe Museum (3.6 miles east). For a walk, there’s Tolsford Hill.
How we price tile repair
Repairs from £95. There are no hourly rates or hidden extras. The price is based on:
- How easy the damage is to reach
- How many items we do on one visit
- Previous DIY repairs that have to come out
- How many areas need work
No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and combining jobs on one visit brings the cost down.
Quotes from your pictures
We price nearly every job from photos. This is what we need:
- A clear, close picture of the problem area
- Natural light rather than flash
- Any details about the material
- A wider photo showing the whole tiled area
For a price in Donkey Street, the easiest route is photos: one close up, one from further back, plus your postcode. You’ll get a fixed quote with dates to choose from.
Landlords, agents and businesses in Donkey Street
Rental properties take more wear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.
What we do, step by step
We begin by going over the job with you, so you know exactly what we’re doing. Next, we cover and mask everything nearby and we start. Allow a morning or an afternoon, and we will keep you posted as we go.
- First the tile is cleaned and loose pieces removed.
- The chip, crack or hole is filled.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Plan for the room to be out of bounds to pets and children
- Keep a parking space free if you can
- Move bottles, mats and clutter away from the area
Get a quote
You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.
Advice
Places near Donkey Street
Also in Donkey Street
About our accreditations · Every repair comes with a one-year guarantee.
