Newport · Wales

Tile repair in Duffryn, Newport

We travel to Duffryn for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Duffryn

Work for landlords and builders

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We can work around your bookings.

Tile repair in Duffryn, done in place

A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. Our repair technicians work on porcelain tiles, natural stone & granite and marble, and the jobs we see most are cracked floor tiles and chips from dropped pans and tools.

The work is covered for a year after we finish. Just call us if there’s a problem and we’ll sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Duffryn (NP10, NP20)
Region
Newport
Warranty
12 months on all our work
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Our tile repair starts from £95. Our prices are the same across the UK, so there’s no premium for Duffryn. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why Duffryn customers choose us

  • Most jobs done in one visit
  • Rooms protected and left tidy
  • No need to remove anything
  • CHAS, Constructionline and SafeContractor accredited

See our pricing.

When to call us in Duffryn

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Most people get in touch after spotting something like this:

  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Comparing quotes

  • Whether the price is fixed and includes VAT
  • How the colour is matched
  • How changes to the job are handled
  • Aftercare advice

How to compare quotes

The process

It’s a tidy, low-fuss visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Avoid using the area for a few hours before we arrive

Get a quote

Email us a photo of the damage and one of the whole item, and tell us you’re in Duffryn, and we’ll reply with a fixed quote.

Send photos for a quote

Related advice

How we price tile repair

Prices start from £95. We give every job a fixed quote from pictures. This is what makes a difference:

  • The material
  • The size and number of damaged areas
  • What kind of damage it is
  • How hard the colour is to match

A repair is priced on what needs doing, not your postcode. The full price is agreed before booking.

How to get a fixed quote

Photographing the damage takes a minute. Please include:

  • A clear, close picture of the problem area
  • Daylight if possible, and no flash reflection
  • Details of any past repairs
  • The postcode, so we can plan the visit

We price from photos so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.

DIY repairs versus a professional job

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Duffryn: your questions answered

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.

Will you leave a mess?

No. The work area is masked and covered, and we take our waste away with us.

Will the price change on the day?

The price is fixed for what the pictures show. If there’s more, we’ll tell you before starting.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do I need to be at home?

We need someone to let us in. You do not need to watch us work.

When can you do it?

That depends on our diary for your area. We’ll offer you dates when we send your quote.

Do you cover Duffryn?

Yes, we do. Repair technicians travel to Duffryn from across the region, and the price is the same as everywhere else.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Duffryn and nearby

Duffryn is about 2 miles south-west of Stow Hill, in Newport. Jobs in Duffryn are booked in like any other job: a fixed quote from photos, and a technician at your door on the day. Duffryn is one of 69 places in Newport we cover. We work right across the region, from Duffryn to Birmingham (79 miles away).

Jobs in NP10 and NP20 are booked in the same way as anywhere else. Streets in the area include Pencarn Lane, White Avenue and Rachel Square. Close by, we cover Tredegar Park (1 mile north), Pont Ebbw (1 mile north), Maesglas (1 mile north), Gaer (1 mile north) and Coedkernew (1 mile south-west). Within a short drive, we also cover Victoria (3 miles north-east), Maindee (3 miles north-east), Summer Hill (3 miles north-east), Barnardtown (3 miles north-east), Shaftesbury (3 miles north) and Beechwood (3 miles north-east).

What’s near Duffryn

Typical jobs here are in homes near The Duffryn pub, St Joseph's R.C.High School and Belle Vue Park. The nearest railway station is Pye Corner station, roughly 1.7 miles north-west. Nearby you’ll also find Tredegar House Museum (less than half a mile west) and Friars Walk (2.1 miles north-east). Open spaces near Duffryn include Pen Ffynnon-oer and Somerton.

Map of Duffryn © OpenStreetMap contributors

What we cannot put right

To be straight with you, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer.

Surfaces we repair

  • Marble
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.