Castlereagh · Northern Ireland

Tile repair in Dundonald, Castlereagh

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Dundonald and across Castlereagh. Free, fixed quotes from your photos.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Dundonald

How we handle tile repair in Dundonald

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. We are often asked to fix cracked floor tiles and damaged tile edges, in ceramic tiles, natural stone & granite and marble.

We guarantee the work for a year. If something is not right in that time, we come back and put it right. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Where
Dundonald (BT16)
County
Castlereagh
Cover
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026
Floor repair in progress in a customer’s kitchen

How the visit works

A typical visit goes like this: we arrive on time, protect everything around the work area, do the job and tidy away. Plan for a morning or an afternoon. Before leaving, we tell you how long to leave it and what to avoid for the first few days.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Clear the area around the damage
  • Let us know if it has been repaired before
  • Tell us about parking, stairs or access

Get a quote

The quickest way to a price is to send two or three pictures through our quote form or ring us. We will say immediately whether it can be repaired.

Send photos for a quote

Advice

When to call us in Dundonald

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Look out for these signs:

  • Chips from dropped pans and tools
  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Drill holes from removed fittings

Questions to ask before you book

  • Who will actually do the work
  • How long the guarantee is and what it covers
  • Whether cleaning and preparation are in the price
  • Aftercare advice

10 questions to ask before booking

Prices and what affects them

Prices start from £95. There’s no charge for travel to Dundonald. The price depends on:

  • The size and number of damaged areas
  • How easy the damage is to reach
  • Whether we combine several jobs
  • Any earlier repairs that need removing first

Set against the cost of replacement, repairing typically costs far less, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Send photos for a quote

The better the pictures, the more accurate the price. Here’s what helps:

  • Good light, ideally daylight, without flash glare
  • A close-up of the damage, in focus
  • A coin beside the damage so we can judge size
  • A wider photo showing the whole tiled area

Pricing is simple: take a close-up of the damage and a photo from further back, send them over with your postcode, and you’ll get a fixed price back. There is no charge for the quote and you’re under no obligation.

For landlords and businesses

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

If you manage property in Dundonald, we can repair and quote for several addresses together. Send photos for each one and we’ll come back with a combined price.

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, what it’s made of and how many items we do on one visit. You get a fixed quote from your photos, so there are no surprises on the day.

Why choose Surface Doctor in Dundonald

  • CHAS and Constructionline accredited
  • We come to you, anywhere in the UK
  • A fixed quote before you book
  • We’ll tell you if it’s not worth repairing

Take a look at our pricing.

DIY repairs versus a professional job

It’s natural to want to try a repair yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.

FAQs for Dundonald

What happens once I’ve sent photos?

We come back with a fixed price, usually with dates to choose from. There’s no obligation to book.

Is there any odour?

Expect a mild smell while we are working.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

How do I get a price for tile repair in Dundonald?

Prices start from £95. Every job gets a fixed quote from your pictures. Send a close-up and a photo of the whole item and your postcode.

When can you do it?

Your quote comes with available dates. Tell us if you need it done quickly.

Can you repair a cracked floor tile without replacing it?

Normally, as long as it’s still firmly stuck down.

Can you price it without visiting?

In nearly every case. If pictures don’t show enough, we will ask for another angle.

Can you redo someone else’s repair?

Yes, we often do. It can add a little time, which we include in the quote.

When a repair isn’t the answer

A repair isn’t always the answer, and we’ll tell you before we start. Repairs will not solve:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before you book.

Materials we repair

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles

Covering Dundonald

Dundonald is about 4 miles north-west of Newtownards, in Castlereagh. From the centre of Dundonald to the outlying streets, the service is the same: a fixed quote, a tidy visit and a guarantee.

Our technicians cover all of BT16. We also cover the places around Dundonald: Holywood (4 miles north), Newtownards (4 miles south-east), Belfast (5 miles west), Carryduff (6 miles south-west) and Bangor (7 miles north-east). For island and remote addresses, ring us first and we will plan the trip.

What’s near Dundonald

Around Dundonald, we work in homes near Dundonald High School, Moat Park and Brooklands Primary School. Other landmarks nearby include Police Museum (2.4 miles west) and Ulster Hospital (0.7 miles north-west). The countryside around Dundonald includes Scrabo Hill and Belfast Lough RSPB Reserve.

Map of Dundonald © OpenStreetMap contributors
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