Kent · England

Tile Repair for East Malling homes

Tile repair in and around East Malling: a fixed quote from pictures, a tidy visit and a one-year guarantee.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in East Malling

Where we work around East Malling

East Malling is about 4 miles north-west of Maidstone, in Kent. Our technicians come to homes and businesses in East Malling, so you don’t need to take anything anywhere. East Malling is one of 922 towns and villages in Kent where we work. You can also see our page for London, about 27 miles away.

We work across ME19. From High Street, Chapman Way and Lister Close or anywhere nearby, we can come to you. Other places close to East Malling include Well Street (1 mile south), Ditton (1 mile east), West Malling (1 mile west), Aylesford (2 miles east) and Kings Hill (2 miles south-west). Within a short drive, we also cover Maidstone (4 miles south-east), Sittingbourne (13 miles east), Dartford (14 miles north-west), Sevenoaks (11 miles west), Royal Tunbridge Wells (13 miles south-west) and Gravesend (10 miles north).

What’s near East Malling

Locally, our jobs take us to homes close to The Rising Sun pub, The Malling School and Church of St James. Other local landmarks include St James the Great Academy (within half a mile west), The Malling School (within half a mile south) and Ditton Quarry (1 mile east). The nearest railway station is East Malling station, about 0.7 miles south-east. Other landmarks nearby include Leybourne Castle (0.9 miles north-west) and Fremlin Walk (3.9 miles east). The countryside around East Malling includes Burham Down and Blue Bell Hill.

Map of East Malling © OpenStreetMap contributors

Tile repair in East Malling without replacing anything

The tile stays where it is, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will say so. Our repair technicians work on porcelain tiles, ceramic tiles and floor and wall tiles, and the jobs we see most are discontinued tiles you can’t replace and drill holes from removed fittings.

Every job is backed for twelve months in East Malling and everywhere else. We return to put right any problem with the work. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Location
East Malling (ME19)
County
Kent
Warranty
One year on every repair
Price
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Updated
23 October 2026
Before and after: damaged granite tiles repaired in place

Work for landlords and builders

We are used to working with agents and managing companies. Send the address, pictures and access details and we’ll handle the rest.

Letting agents frequently send us photos straight from the inventory. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

How the visit works

We turn up when we said we would and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. Most visits take a morning or an afternoon, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Let the surface dry out before the visit
  • Plan for the room to be out of bounds to pets and children
  • Have somewhere for us to park nearby if possible

Ask for a price

To get a price, send a couple of photos through our quote form or call us. We’ll tell you honestly if a repair is the right fix.

Send pictures for a quote

Advice

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Prices start from £95. It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

What you get with us

  • Same prices wherever you are
  • Colour mixed on the day to match
  • Typically one visit, start to finish
  • Technicians who travel to you, UK-wide

See our pricing.

DIY kit or professional repair?

It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

Common questions in East Malling

What happens once I’ve sent photos?

We come back with a fixed price, normally with dates to choose from. There is no obligation to book.

What information do you need?

Just photos, your postcode and a contact number. On the day, access to the room.

How soon can you come?

It depends on the time of year and where you are. We will offer you dates when we send your quote.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

I’m a tenant. Can you help?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

It’s been repaired before. Can you still fix it?

In most cases. We remove the old repair before doing a new one.

Can a cracked tile be fixed in place?

Normally, if it isn’t loose.

What affects the price in East Malling

Repairs from £95. We give every job a fixed quote from photos. This is what makes a difference:

  • Whether it’s a chip, crack, burn or wear
  • The size and number of damaged areas
  • Unusual colours or finishes
  • How easy the damage is to reach

Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

Quotes from your photos

The better the pictures, the more accurate the price. Here’s what helps:

  • A wider photo showing the entire tiled area
  • Daylight if possible, and no flash reflection
  • Where you are, by postcode
  • A close-up of the damage, in focus

Ring 0345 017 0787, or send us pictures through the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.

What a repair can’t fix

To be straight with you, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before booking.

Surfaces we repair

  • Floor and wall tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Porcelain tiles

Common problems we fix in East Malling

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Clients normally contact us about:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Discontinued tiles you can’t replace

What your quote should include

  • What happens if they find more damage
  • Whether cleaning and preparation are in the price
  • What aftercare is recommended
  • How long the guarantee is and what it covers

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.