Caerphilly · Wales

Tile Repair for Gelli-groes homes

Tile repair across Gelli-groes and nearby, generally in one visit and guaranteed for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Gelli-groes?

Gelli-groes and the surrounding area

Gelli-groes is about 1 mile south of Blackwood, in Caerphilly. Across the NP12 area, we come to you. Gelli-groes is one of 94 towns and villages in Caerphilly we cover. Our jobs stretch from Gelli-groes to Birmingham (79 miles away).

Jobs in NP12 work the same way as everywhere else we cover. From Bryn Lane, Bryn Road and Tram Road or a nearby road, a technician can come to you. Main roads around Gelli-groes include the A472, which makes travel easy. Neighbouring places we cover include Penllwyn (1 mile north-west), Pontllanfraith (1 mile north), Wyllie (1 mile south), Woodfieldside (1 mile north) and Pentwyn-mawr (1 mile north-east). We also work in nearby towns such as Caerphilly (5 miles south), Risca (5 miles south-east), Trecceln (3 miles north-east), Newbridge (3 miles north-east), Beddau (5 miles south) and Trecenydd (5 miles south).

What’s near Gelli-groes

Our customers here include homes close to Bryn Primary School, Siloh Presbyterian Church and Halfway House. The nearest railway station is Hengoed station, about 1.4 miles west. Well-known places in the area include Ysbyty Ystrad Fawr (2 miles south-west) and Llancaiach Fawr Living History Museum (4 miles west). Green spaces nearby include Mynydd y Lan.

Map of Gelli-groes © OpenStreetMap contributors

Tile repair at your home in Gelli-groes

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you do not need to find a spare. We’re often asked to fix drill holes from removed fittings and cracked floor tiles, across natural stone & granite, marble and ceramic tiles.

Whatever the size of the job, it’s backed by a one-year guarantee in Gelli-groes and across Caerphilly. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Location
Gelli-groes (NP12)
Region
Caerphilly
Warranty
12 months on all our work
Quotes
From £95. Free and fixed, from your photos
Telephone
0345 017 0787
Page updated
23 October 2026

What we’re called out for in Gelli-groes

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Signs it’s time to call us include:

  • Drill holes from removed fittings
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Cracked floor tiles

Questions to ask before booking

  • Whether the colour is mixed to match
  • Whether there are any call-out or travel charges
  • What the guarantee covers, and for how long
  • Whether a trained technician does the job

Our hiring checklist

How the visit works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes a few hours, and we finish by cleaning up and talking you through the result.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Clear the area around the damage
  • Point us to the nearest place to park
  • Let the surface dry out before the visit

How to get a price

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote.

Get a fixed price

Read more

What affects the price in Gelli-groes

Prices start from £95. We charge the same across the UK, including Gelli-groes. The price reflects:

  • The colour and finish to match
  • The material
  • The size and number of damaged areas
  • Any earlier repairs that need removing first

Compared with replacing, repairing usually costs far less, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

Send photos for a quote

A couple of clear pictures is all it takes. Try to include:

  • A clear, close picture of the problem area
  • A coin beside the damage so we can judge size
  • Any earlier repairs or coatings
  • A wider photo showing the whole tiled area

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Repair or replace in Gelli-groes?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Instead of hourly rates, we price the whole job up front. It depends on the damage, the material and access.

Why choose Surface Doctor in Gelli-groes

  • Straight answers about what a repair can do
  • Fixed prices from your photos
  • Dust sheets down, tidy finish
  • Same prices wherever you are

Take a look at our full price list.

What we can’t put right

We will always be straight with you, so here’s what a repair won’t do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Materials we work on in Gelli-groes

  • Ceramic tiles
  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Marble

Questions from Gelli-groes

Is my repair covered?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Can I add another job to the visit?

Of course, and it typically saves money. Send pictures of everything together and you’ll get one combined price.

Can you repair a cracked floor tile without replacing it?

Frequently, yes, as long as it’s still firmly stuck down.

Is it safe with children and pets around?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

How much does tile repair cost in Gelli-groes?

Prices start from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

What information do you need?

Photos of the damage, a picture of the entire tiled area and your postcode. Then we’ll agree a date.

When can you do it?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it fails, we can still put it right.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

For landlords and businesses

We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we will handle the rest.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We hold CHAS, Constructionline and SafeContractor accreditations.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.