Caerphilly · Wales

Tile repair in Newbridge, Caerphilly

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Newbridge, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Newbridge homes

Tile repair at your home in Newbridge

The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we’ll say so. Our technicians work on ceramic tiles, natural stone & granite and porcelain tiles, and common reasons people get in touch are discontinued tiles you can’t replace and chips from dropped pans and tools.

A one-year guarantee comes as standard, so you’re not left on your own once we have gone. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
Newbridge (NP11)
Area hub
Caerphilly
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Updated
23 October 2026

Newbridge: your questions answered

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.

Do you cover the entire of Caerphilly?

The entire UK, including all of Caerphilly. Send your postcode with your pictures and we will confirm dates.

Can I add another job to the visit?

Yes, and it’s often cheaper. Just add the extra items to your pictures and we’ll quote them together.

What happens next?

We review the pictures and send a fixed quote.

Do you charge for travel?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

Can you repair something that is been repaired before?

Yes, regularly. It can add a little time, which we include in the quote.

Do you cover Newbridge?

We do. Technicians travel to Newbridge from across the region, and the price is the same as everywhere else.

What do you need from me?

Some photos, your postcode and how to reach you. On the day, we only need access to the room.

For landlords and businesses

Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

Our work in Newbridge

Newbridge is about 5 miles south-west of Pontypool, in Caerphilly. Across the NP11 area, we come to you. We work in all 94 towns and villages across Caerphilly, from the larger towns to small villages. Our jobs stretch from Newbridge to Birmingham (76 miles away).

Every address in NP11 is within our area. From Park Road, Pant Road and Farm Road or anywhere nearby, a technician can come to you. With the A467 and A472 close by, Newbridge is easy for our technicians to reach. Nearby, we also work in Pantside (1 mile east), Trecceln (1 mile west), Crumlin (1 mile north), Treowen (1 mile north-west) and Rhiw (1 mile north-west). Within a short drive, we also cover Caerphilly (7 miles south-west), Blackwood (3 miles west), Risca (4 miles south), Ystrad Mynach (5 miles west), Cefn Fforest (3 miles west) and Pontllanfraith (3 miles south-west). As one of the bigger places in Caerphilly, Newbridge is somewhere we visit frequently.

Near you in Newbridge

In Newbridge, that means homes near Pantside Primary School, Newbridge School and Church Of Our Lady Of Peace And Attached Presbytery, among other places. There’s a railway station in Newbridge itself: Newbridge station. Well-known places in the area include Oakdale Hospital (2 miles west) and Castell Taliorum (2.8 miles north). Open spaces near Newbridge include Cwm Lickey Lake and Craig Swffryd.

Map of Newbridge © OpenStreetMap contributors

How the visit works

Your technician turns up when we said we would, introduces themselves and checks the damage against your pictures first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a few hours, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Avoid using the area for a few hours before we arrive
  • Keep children and pets away from the room on the day
  • Tell us if there are stairs or a lift

How to get a price

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Advice

Do you need tile repair in Newbridge?

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

The things customers generally mention when they call include:

  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Damaged tile edges

Before you book anyone

  • What happens if they find more damage
  • Whether the price covers travel
  • Whether they match the colour on site
  • How long it needs to cure

Our hiring checklist

Repairing versus replacing in Newbridge

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. We charge the same wherever you are, so there’s no premium for Newbridge. The job itself decides the price: how much damage, what it’s made of and how many items.

What you get with us

  • No extra charge for your area
  • Dust sheets down, tidy finish
  • Every repair guaranteed for a year
  • Straight answers about what a repair can do

Take a look at our full price list.

What a repair can’t fix

Not everything can be repaired, and we’d rather say so up front. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we’ll tell you honestly before booking.

Surfaces we repair

  • Porcelain tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles

What affects the price in Newbridge

Repairs from £95. We give every job a fixed price from pictures. These are the things that affect it:

  • Whether we combine several jobs
  • The type of damage
  • The size and number of damaged areas
  • The colour and finish to match

A repair normally costs much less than people expect, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.

How to get a fixed price

Most quotes are done from photos alone. To make it quick:

  • The postcode, so we can plan the visit
  • Daylight if possible, and no flash reflection
  • A coin or ruler next to the damage for scale
  • What it’s made of, if you know

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you’ll get a fixed price back. There’s no charge for the quote and no obligation.

DIY kit or professional repair?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and then the old filler has to be removed first.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.