Isle of Wight · England

Tile Repair in Great Thorness

Tile repair across Great Thorness and nearby, normally in one visit and guaranteed for a year.

  • Repairs from £95
  • Cracked floor tiles
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Great Thorness

What we do, step by step

We begin by going over the job with you. Then the area is sheeted and masked and the work begins. Allow a morning or an afternoon, and we will tell you if anything changes.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Let us know which floor the room is on
  • Mention any earlier repairs or resurfacing
  • Keep children and pets away from the room on the day

Ask for a price

Pricing is simple: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we will reply with a fixed price. Quotes are free and you’re under no obligation.

Send pictures for a quote

Read more

About our tile repair in Great Thorness

The tile stays where it is, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. Our technicians work on marble, ceramic tiles and natural stone & granite, and the jobs we see most are chips from dropped pans and tools and drill holes from removed fittings.

Every repair is covered by our one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Great Thorness (PO31)
Region
Isle of Wight
Cover
A year, on every repair
Quotes
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026
Chips in speckled granite tiles filled and colour matched, before and after

Prices and what affects them

Prices start from £95. We price every job individually, from your pictures. The main factors are:

  • Unusual colours or finishes
  • Access to the area
  • The size and number of damaged areas
  • How many items we do on one visit

We charge the same wherever you are, so there is no premium for Great Thorness. The job itself decides the price: how much damage, what it’s made of and how many items.

Quotes from your pictures

Most quotes are done from pictures alone. To make it quick:

  • A coin beside the damage so we can judge size
  • Whether it’s been repaired or coated before
  • Where you are, by postcode
  • The material, if you know it

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

Common problems we fix in Great Thorness

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings

Before booking anyone

  • What protection goes down before work starts
  • Is the price fixed, and does it include VAT?
  • Aftercare advice
  • Whether there are any call-out or travel charges

Our hiring checklist

When we would advise against a repair

In fairness, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before booking.

Materials we work on in Great Thorness

  • Porcelain tiles
  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles

Questions from Great Thorness

Can you redo someone else’s repair?

Most of the time. Let us know what was used before.

Can you price it without visiting?

In nearly every case. If photos do not show enough, we will ask for another angle.

What areas do you cover?

Everywhere in the UK, Great Thorness included. There is no extra charge for travel.

Are there extra charges for Great Thorness?

There’s no separate call-out charge. Your fixed price includes everything.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Can pets and children be at home?

Just keep them out of the work area. We’ll let you know when it’s safe to use again.

Is there a guarantee?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

Covering Great Thorness

Great Thorness is about 3 miles south-west of Cowes, in Isle of Wight. From the centre of Great Thorness to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. We work in 125 places in Isle of Wight. You can also see our page for London, about 76 miles away.

Our visits in PO31 are booked in the same way as anywhere else. Other places close to Great Thorness include Porchfield (1 mile south-west), Locksgreen (1 mile south-west), Rew Street (2 miles north-east), Newtown (2 miles south-west) and Northwood (2 miles north-east). Further out, we also cover Newport (3 miles south-east), Ryde (9 miles east), Cowes (3 miles north-east), Sandown (10 miles south-east), Shanklin (10 miles south-east) and Ventnor (11 miles south-east). For island and remote addresses, ring us first and we will plan the trip.

What’s near Great Thorness

Typical jobs here are in homes near Sportsman's Rest pub. Nearby you’ll also find Carisbrooke Castle (3.5 miles south-east) and St Mary's Hospital (2.8 miles south-east). Not far away are Mill Hill.

Map of Great Thorness © OpenStreetMap contributors

Can I fix it myself?

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and give it the full curing time. If it fails, we can still put it right.

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is generally cheaper.

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Our tile repair starts from £95. Set against the cost of replacement, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why choose Surface Doctor in Great Thorness

  • Most jobs done in one visit
  • Every repair guaranteed for a year
  • Nothing taken out or refitted
  • Colours mixed by hand to suit your surface

Read our prices page.

Work for landlords and builders

We work for landlords, letting agents and housing providers in Great Thorness as well as homeowners. A repair between tenants keeps the property empty for less time, and it usually costs far less than a refit.

Housing associations and facilities teams use us for planned and reactive repairs in Isle of Wight and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.