Suffolk · England

Tile repair in Great Thurlow, Suffolk

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Great Thurlow. Send photos for a free, fixed quote.

  • Repairs from £95
  • Drill holes from removed fittings
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Great Thurlow

What tile repair costs

Prices start from £95. You won’t pay by the hour. The price is based on:

  • Whether it’s a chip, crack, burn or wear
  • The size and number of damaged areas
  • The colour and finish to match
  • Whether we combine several jobs

The price reflects the work involved, not your postcode. You will see the full price before booking.

Quotes from your pictures

Two or three clear photos are normally enough. Try to include:

  • Your postcode, so we can check dates
  • Details of any past repairs
  • Daylight if possible, and no flash reflection
  • A wider photo showing the entire tiled area

Most customers in Great Thurlow get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Tile repair in Great Thurlow, done in place

A loose or rocking tile may need relaying first, and we’ll tell you. The tile stays where it is, so you do not need to find a spare. Typical jobs include damaged tile edges and drill holes from removed fittings, across ceramic tiles, porcelain tiles and floor and wall tiles.

Every job is backed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Chips in speckled granite tiles filled and colour matched, before and after
Where
Great Thurlow (CB9)
County
Suffolk
Warranty
One year on every repair
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026

For landlords and businesses

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.

We work for landlords, letting agents and housing providers in Great Thurlow as well as householders. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Should I try a DIY kit first?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, it’s worth having it done properly.

Great Thurlow and nearby

Great Thurlow is about 3 miles north of Haverhill, in Suffolk. Wherever you are in the CB9 postcode area, a technician comes to you. Our technicians cover all 731 towns and villages across Suffolk. Our nearest city page is London, about 49 miles away.

All of CB9 is covered. Local streets include The Street, Wratting Road and Withersfield Road, and we cover them all. Neighbouring places we cover include Little Thurlow (1 mile north), Little Thurlow Green (1 mile north-east), Little Bradley (1 mile north), Temple End (1 mile west) and Great Wratting (2 miles south-east). Further out, we also cover Bury St Edmunds (14 miles north-east), Haverhill (3 miles south), Sudbury (14 miles south-east), Red Lodge (12 miles north), Glemsford (9 miles east) and Great Cornard (15 miles south-east).

Near you in Great Thurlow

In Great Thurlow, that means homes near Thurlow Voluntary Controlled Primary School, Newnham Middle School and Church of All Saints, among other places. A little further out are Haverhill and District Local History Centre (3.2 miles south) and Kirtling Tower (4.4 miles north). The countryside around Great Thurlow includes Lower Wood.

Map of Great Thurlow © OpenStreetMap contributors

Great Thurlow: your questions answered

Are there extra charges for Great Thurlow?

No. Our quotes include travel, with the same prices everywhere we work.

What information do you need?

Photos of the damage, a photo of the entire tiled area and your postcode. Then we’ll agree a date.

Can you redo someone else’s repair?

Yes, regularly. Removing the old work can add time, and that is in the quote.

Can pets and children be at home?

On the day, the room should be kept clear of pets and children, so the repair is not disturbed while it cures.

I’m a tenant. Can you help?

We are happy to deal with the tenant, landlord or agent. Just make sure the landlord agrees.

Do you come to Great Thurlow?

Yes. We work across the UK and come to Great Thurlow. Send us pictures for a fixed quote, or call 0345 017 0787.

What happens once I’ve sent photos?

You get a fixed quote and available dates. If anything’s unclear, we’ll ask for another photo.

How quickly can you book me in?

It depends on the time of year and where you are. We’ll offer you dates when we send your quote.

Repairing versus replacing in Great Thurlow

Replacing a tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. No two jobs are quite the same, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.

Why book with us

  • Straight answers about what a repair can do
  • We leave the room as we found it
  • Most jobs done in one visit
  • Colours mixed by hand to suit your surface

See our prices page.

What happens on the day

There is not much you need to do on the day. Show us the job, point us to the room, and we’ll get on with it. The job generally runs to a morning or an afternoon, including clearing up.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Ensure the area is dry
  • Let us know about parking or access
  • Point us to the nearest place to park

Getting a price

Getting a quote takes a couple of minutes: photograph the damage, then the whole tiled area, add your postcode and send them over. What comes back is a fixed price, not a guess.

Get a fixed price

Related advice

When a repair is not the answer

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

What we work on

  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles
  • Floor and wall tiles
  • Marble

When to call us in Great Thurlow

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Send us a picture if you notice any of these:

  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Damaged tile edges

Questions to ask before booking

  • What aftercare is recommended
  • Who turns up on the day
  • If travel is included in the price
  • The length of the guarantee and what it covers

How to compare quotes

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About our accreditations · Every repair comes with a one-year guarantee.

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