Gateshead · England

Tile repair in Hamsterley, Gateshead

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Hamsterley, with a one-year guarantee on every repair.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Hamsterley

When a repair is not the answer

Before booking, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly before booking.

Materials we work on in Hamsterley

  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble

Tile repair at your home in Hamsterley

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll say so. We regularly repair floor and wall tiles, porcelain tiles and ceramic tiles, and common reasons people get in touch are chips from dropped pans and tools and cracked floor tiles.

All our work comes with our one-year guarantee, wherever you are in Gateshead. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Hamsterley (NE17)
County
Gateshead
Guarantee
One year on every repair
Quotes
From £95. Fixed and free, based on pictures
Telephone
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

How it works

We begin by going over the job with you, so there are no surprises. Then the area is sheeted and masked and we start. It normally takes a few hours, and we will keep you posted as we go.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Mention any parking restrictions or tricky access
  • Clear toiletries, mats and anything else from around the area
  • Let the surface dry out before the visit

How to get a price

If you are in Hamsterley and want a price, pictures are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Send pictures for a quote

Related advice

DIY kit or professional repair?

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

If you’re set on a kit, follow its instructions closely and work on a clean, dry surface, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

What we are called out for in Hamsterley

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Common reasons people in Hamsterley contact us are:

  • Damaged tile edges
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Chips from dropped pans and tools

What to look for in a quote

  • Whether the colour is mixed to match
  • A fixed price, and whether VAT is included
  • What happens if they find more damage
  • Who will actually do the work

Our hiring checklist

Your questions about tile repair in Hamsterley

What happens after I send pictures?

We look at the photos and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work and until it has cured. Everywhere else in the home is fine.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Is the work guaranteed?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

I’m a tenant. Can you help?

Yes. Ask your landlord first, and we can send them the quote if that helps.

Are there extra charges for Hamsterley?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Do you work for landlords and businesses?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Gateshead.

Landlord and trade work in Hamsterley

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We will fit around changeovers where we can.

We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

Hamsterley and nearby

Hamsterley is about 4 miles north of Consett, in Gateshead. From the centre of Hamsterley to the outlying streets, the service is the same: fixed prices, tidy work and a one-year guarantee. Hamsterley is one of 49 towns and villages in Gateshead where we work. Our nearest city page is Newcastle upon Tyne, about 9 miles away.

Here we cover the NE17 postcode area. Jobs here include addresses on Coltpark Woods, Dene Court and Oakwell Court and the roads around them. We also travel to Blackhall Mill (1 mile north), Low Westwood (1 mile west), Chopwell (1 mile north), Coalburns (3 miles north) and Whittonstall (3 miles west). Further out, we also cover Gateshead (9 miles east), Blaydon (5 miles north-east), Dunston (8 miles north-east), Whickham (6 miles north-east), Ryton (5 miles north-east) and Winlaton (5 miles north-east).

Around Hamsterley

In Hamsterley, that means homes near Christ Church Hamsterley, Chopwell Primary School and Hookergate School and the streets around them. The closest station to Hamsterley is Prudhoe station, roughly 4.7 miles north-west of the centre. Nearby you’ll also find Prudhoe Castle (4.6 miles north) and Shotley Bridge Hospital (2.7 miles south-west). For a walk, there is Currock Hill.

Map of Hamsterley © OpenStreetMap contributors

What tile repair costs

Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:

  • Where the damage is and how we get to it
  • What the surface is made of
  • The size and number of damaged areas
  • How hard the colour is to match

A repair is priced on what needs doing, not your postcode. The full price is agreed before booking, with nothing added on the day.

Quotes from your photos

We price nearly every job from photos. This is what to send:

  • A picture taken from further back
  • Details of any past repairs
  • Your postcode, so we can check dates
  • A close-up of the damage, in focus

No survey visit is needed: we price from photos. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you will get a fixed figure back.

Why repair rather than replace?

Replacing a tile means breaking it out, finding a match and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so you know the cost before you book.

Why book with us

  • Work done at your home or business
  • No need to remove anything
  • We leave the room as we found it
  • One visit for most repairs

See our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.