Suffolk · England

Tile repair in Hengrave, Suffolk

Chip, crack and drill-hole repairs to floor and wall tiles in Hengrave, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Hengrave homes

Tile repair at your home in Hengrave

A loose or rocking tile may need relaying first, and we will tell you. We repair the tile in place, so you don’t need to find a spare. If you are dealing with discontinued tiles you can’t replace and damaged tile edges, we can usually put it right, whatever the material.

You get a one-year guarantee, the same in Hengrave as everywhere else we work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Hengrave (IP28)
Region
Suffolk
Guarantee
12 months on all our work
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Last updated
23 October 2026
Floor repair in progress in a customer’s kitchen

Your questions about tile repair in Hengrave

How do I book?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

What happens next?

We check the damage, the material and your postcode, then reply with a quote with dates.

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It fades as everything cures.

Can a cracked tile be fixed in place?

Usually, if it isn’t loose.

Do you charge for travel?

There’s no separate call-out charge. The fixed quote covers the visit and the work.

Is the work guaranteed?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Will the price change on the day?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

How soon can you come?

We’ll give you dates with your quote. Tell us if you need it done quickly.

Why repair rather than replace?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Prices start from £95. Compared with replacing, a repair is usually a fraction of the price, because there is no removal, plumbing or making good. The quote lists exactly what you’re paying for.

What you get with us

  • We leave the room as we found it
  • A fixed quote before booking
  • CHAS, Constructionline and SafeContractor accredited
  • Every repair guaranteed for a year

Read our prices page.

What affects the price in Hengrave

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • Whether it’s a chip, crack, burn or wear
  • Doing more than one item at once
  • Whether old repairs or coatings need taking off
  • What the surface is made of

Our prices are the same across the UK, with no extra for Hengrave. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Getting a price from photos

It only takes a minute to photograph the damage. Try to send:

  • Where you are, by postcode
  • A close-up of the damage, in focus
  • A picture taken from further back
  • Good light, ideally daylight, without flash glare

Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.

Covering Hengrave

Hengrave is about 3 miles north-west of Bury St Edmunds, in Suffolk. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Hengrave is one of 731 towns and villages in Suffolk we cover. Our jobs stretch from Hengrave to London (64 miles away).

Every address in IP28 is covered. Jobs here include addresses on Mill Road and Bury Road. We also cover the places around Hengrave: Fornham All Saints (1 mile south-east), Flempton (1 mile north-west), Risby (2 miles south-west), Westley (3 miles south) and Horringer (4 miles south). We also work in nearby towns such as Bury St Edmunds (3 miles south-east), Stowmarket (15 miles south-east), Brandon (11 miles north), Mildenhall (8 miles north-west), Chilton (14 miles south-east) and Red Lodge (8 miles west).

Near you in Hengrave

Locally, our jobs take us to homes close to Three Kings Public House And Attached House Stable Block, Church of St John Lateran and St Benedict's Catholic School. The closest station to Hengrave is Bury St Edmunds station, roughly 2.6 miles south-east. A little further out are Queen Anne House Museum (3.2 miles south-east) and St Andrew's Castle (3.3 miles south-east). Not far away are Old Broom.

  • Other local spots include St Edmundsbury (2.5 miles south)
Map of Hengrave © OpenStreetMap contributors

How the visit works

You don’t need to empty the room beforehand. Everything we use comes in the van with us, lay protective sheets and start once you’re happy with the plan. It usually takes a few hours, and you can get on with other things while we are there.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We level and shape the repair to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Mention any earlier repairs or resurfacing
  • Avoid using the area for a few hours before we arrive
  • Open a window if you can

Getting a price

Most clients in Hengrave get their price from photos. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

Send pictures for a quote

Advice

What a repair cannot fix

We will not take on work that won’t last, so here’s what a repair cannot put right:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer before booking.

What we work on

  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Marble
  • Floor and wall tiles

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

When to call us in Hengrave

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

It’s worth getting a quote if you see:

  • Discontinued tiles you cannot replace
  • Chips from dropped pans and tools
  • Cracked floor tiles
  • Damaged tile edges

Comparing quotes

  • Who will actually do the work
  • What preparation is included
  • Is the price fixed, and does it include VAT?
  • What aftercare is recommended

How to compare quotes

For landlords and businesses

We are used to working with agents and managing companies. Just send photos, the address and how to get access.

Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.