Northumberland · England

Tile Repair in Hexham

Our technicians come to Hexham for chip, crack and drill-hole repairs to floor and wall tiles. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Hexham

Tile repair at your home in Hexham

A loose or rocking tile may need relaying first, and we’ll say so. We repair the tile in place, so there is no need to hunt for a matching tile. Common call-outs are for discontinued tiles you can’t replace and chips from dropped pans and tools, across ceramic tiles, natural stone & granite and marble.

The work is covered for a year after we finish. Just call us if there is a problem and we’ll sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Area
Hexham (NE46)
County
Northumberland
Cover
One year on every repair
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Updated
23 October 2026

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • Unusual colours or finishes
  • How much damage there is
  • What the surface is made of
  • Whether it’s a chip, crack, burn or wear

A repair is priced on what needs doing, not your postcode. The full price is agreed before booking.

Quotes from your pictures

It only takes a minute to photograph the damage. Please include:

  • A coin beside the damage so we can judge size
  • Natural light rather than flash
  • Whether it’s been repaired or coated before
  • A wider photo showing the whole tiled area

There’s no need for us to visit first. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.

When to call us in Hexham

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

Common reasons people in Hexham contact us include:

  • Damaged tile edges
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
  • Cracked floor tiles

What to look for in a quote

  • How long it needs to cure
  • Who turns up on the day
  • How the room is protected while they work
  • Is the price fixed, and does it include VAT?

10 questions to ask before you book

What we do, step by step

On the day, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. The job usually takes a few hours. We tidy up before we leave and let you know when you can use it again.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Keep children and pets away from the room on the day
  • Tell us about any previous repairs or coatings
  • Make sure the room can be ventilated

Getting a price

No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through.

Get a free quote

Advice

FAQs for Hexham

Do you come to Hexham?

Yes. We cover the whole UK and travel to Hexham. Send pictures and we’ll quote, or call 0345 017 0787.

Is it OK to have pets in the house?

Just keep them out of the work area. We’ll let you know when it’s safe to use again.

Can a cracked tile be fixed in place?

Normally, if it is not loose.

Can I get a quote without a visit?

Normally, yes. A close-up and a wider photo are enough to give a fixed quote.

Do the materials smell?

It depends on the job, but often a little. Open windows and an extractor fan help, and it soon fades.

How do I book?

Use the quote form or ring 0345 017 0787, and we’ll take it from there.

Do you do work for letting agents?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

Do you hold any accreditations?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Work for landlords and builders

For anyone letting property in or around Hexham, we can repair and quote for several addresses together. Just send photos for each address and we will price them together.

We work for landlords, letting agents and housing providers in Hexham as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

Hexham and the surrounding area

Hexham is about 13 miles north-west of Consett, in Northumberland. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Hexham is one of 189 places in Northumberland we cover. Our jobs stretch from Hexham to Newcastle upon Tyne (19 miles away).

Postcode districts we cover here: NE46. Local streets include Market Street, Station Road and Cuddy's Lane, all of which we cover. Hexham sits on or near the A695 and A6079, which makes travel easy. We also cover the places around Hexham: Bridge End (1 mile north-east), Oakwood (2 miles north-east), Acomb (2 miles north), Low Gate (2 miles west) and Wall (3 miles north). We also work in nearby towns such as Prudhoe (10 miles east), Ponteland (15 miles east), Haltwhistle (14 miles west), Haydon Bridge (6 miles west), Wylam (11 miles east) and Stocksfield (8 miles east). Hexham is among the bigger towns we cover in Northumberland.

Near you in Hexham

Around Hexham, we work in homes near Church of St Mary (Roman Catholic), St Joseph's R.C. Middle School and St Mary's Roman Catholic Voluntary Aided First School. Also close by are Beaumont Hotel (within half a mile north-east) and Hexham Middle School (under half a mile east). The nearest railway station is Hexham station, about 0.5 miles north-east of the centre. A little further out are Hexham Urban District (less than half a mile north-east) and Hexham Moot Hall and Old Gaol (less than half a mile north-east).

Map of Hexham © OpenStreetMap contributors

What we can’t put right

Before you book, it’s worth knowing the limits too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us pictures and we will tell you honestly.

Materials we work on in Hexham

  • Ceramic tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Marble

Why repair rather than replace?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

Why book with us

  • Normally one visit, start to finish
  • Nothing taken out or refitted
  • Colour-matched on site
  • Every repair guaranteed for a year

See our prices page.

Can I fix it myself?

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send pictures, as it can add time.

What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.