Northumberland · England

Tile repair in Ponteland, Northumberland

Local tile repair for Ponteland: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Ponteland homes

Questions from Ponteland

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

What areas do you cover?

All of Northumberland, and the rest of the UK. Travel is included in the price.

Can you repair something that’s been repaired before?

In most cases. We remove the old repair before doing a new one, so let us know about it.

How do I book?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

How quickly can you book me in?

That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.

Is the work guaranteed?

All our work carries our one-year guarantee. We’ll explain what it covers when we quote.

Do you come to Ponteland?

Yes. We work across the UK and travel to Ponteland. Send pictures and we will quote, or call 0345 017 0787.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Tile repair at your home in Ponteland

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. We work on porcelain tiles, natural stone & granite and ceramic tiles, and common reasons people contact us are cracked floor tiles and drill holes from removed fittings.

A one-year guarantee comes as standard. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Area
Ponteland (NE20)
Region
Northumberland
Guarantee
One year on every repair
Quote
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Updated
23 October 2026

Landlords, agents and businesses in Ponteland

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

We are used to working with agents and managing companies. Send the address, pictures and access details.

What we’re called out for in Ponteland

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Send us a picture if you notice any of these:

  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges
  • Drill holes from removed fittings

Questions to ask before booking

  • Whether cleaning and preparation are in the price
  • If travel is included in the price
  • How changes to the job are handled
  • How the colour is matched

Choosing a repair company

What affects the price in Ponteland

Repairs from £95. There is no area surcharge for Ponteland. What changes the price is:

  • Whether it’s a chip, crack, burn or wear
  • Any earlier repairs that need removing first
  • The size and number of damaged areas
  • Unusual colours or finishes

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

How to get a fixed quote

A couple of clear pictures is all it takes. It helps if you send:

  • The postcode, so we can plan the visit
  • Details of any past repairs
  • One picture of the entire tiled area
  • Good light, ideally daylight, without flash glare

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we’ll send back a fixed quote and some dates.

Repair or replace in Ponteland?

Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.

Why us?

  • One-year guarantee on every repair
  • Free fixed quotes from pictures
  • Colours mixed by hand to suit your surface
  • We will tell you if it’s not worth repairing

See our prices page.

Honest limits

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer.

Surfaces we repair

  • Ceramic tiles
  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Porcelain tiles

About Ponteland

Ponteland is about 6 miles north-west of Newcastle upon Tyne, in Northumberland. Book a date that suits you, and you will know when to expect us, so you’re not left waiting in all day. We cover 189 places in Northumberland. We work right across the region, from Ponteland to Newcastle upon Tyne (about 6 miles away).

Postcode districts we cover here: NE20. Whether you live on Main Street, Collingwood Crescent and Ladyrigg or a nearby road, we can come to you. Ponteland sits on or near the A696 and B6323, so getting to you is simple. Other places close to Ponteland include High Callerton (1 mile south), Medburn (2 miles south-west), Callerton (2 miles south-east), Woolsington (3 miles south-east) and Bank Top (3 miles south). Within a short drive, we also cover Blyth (11 miles north-east), Cramlington (7 miles north-east), Ashington (12 miles north-east), Morpeth (9 miles north), Bedlington (9 miles north-east) and Hexham (15 miles west).

Landmarks near Ponteland

Our clients here include homes close to Ponteland High School, Church of St Mary and The Seven Stars Public House and the streets around them. Other local landmarks include Richard Coates School (0.9 miles north) and Darras Hall Primary School (0.5 miles south-west). Well-known places in the area include Castle Ward Rural District (0.8 miles north-east) and Ponteland Castle (0.8 miles north-east). Open spaces near Ponteland include Havannah Nature Reserve and Bent Hill.

Map of Ponteland © OpenStreetMap contributors

How it works

You do not need to empty the room. We bring everything we need with us, put protection down and start once you are happy with the plan. It normally takes a few hours, and you can get on with other things while we’re there.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We level and shape the repair to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

How to prepare

  • Let us know if it has been repaired before
  • Have a window or extractor fan available
  • Mention if the room is upstairs or in a flat

How to get a price

Upload photos of the damage and a wider shot of the whole item, with your NE20 postcode, and we’ll come back with a fixed quote.

Get a fixed quote

Related advice

DIY repairs versus a professional job

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.