Gateshead · England

Tile repair in Highfield, Gateshead

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in Highfield and across Gateshead. Send photos for a free, fixed quote.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair for Highfield homes

Our work in Highfield

Highfield is about 3 miles south-west of Blaydon, in Gateshead. Jobs in Highfield are booked in like any other job: a fixed quote from your photos, and a technician at your door on the day. We cover 49 places across Gateshead. We work right across the region, from Highfield to Newcastle upon Tyne (7 miles away).

All of NE39 is covered, from the main roads to the quietest streets. We regularly work on streets such as Smailes Lane, The Green and Cowell Grove and the roads around them. Close by, we cover Victoria Garesfield (1 mile south-west), Rowlands Gill (1 mile east), Hooker Gate (1 mile north-west), Lintzford (1 mile south) and High Spen (1 mile north-west). Further out, we also cover Gateshead (7 miles east), Blaydon (3 miles north-east), Dunston (5 miles north-east), Whickham (3 miles north-east), Ryton (3 miles north) and Winlaton (3 miles north-east).

Near you in Highfield

Our customers here include homes close to St Patricks Church High Spen, Hookergate School and Highfield Community Primary School, among other places. Highfield’s nearest station is Blaydon station, roughly 3.6 miles north-east. Other landmarks nearby include Dunston Hill Hospital (4.5 miles east) and Prudhoe Castle (4.9 miles north-west). Not far away are Currock Hill and Addison and Hedgefield Woods.

Map of Highfield © OpenStreetMap contributors

How we handle tile repair in Highfield

A loose or rocking tile may need relaying first, and we will say so. We repair the tile in place, so there’s no need to hunt for a matching tile. Our repair technicians work on marble, ceramic tiles and floor and wall tiles, and people most often call us about cracked floor tiles and chips from dropped pans and tools.

Big or small, you get the same one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Location
Highfield (NE39)
Area hub
Gateshead
Guarantee
12 months on all our work
Quote
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Updated
23 October 2026

When a repair isn’t the answer

In fairness, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we will tell you honestly before you book.

Materials we work on in Highfield

  • Marble
  • Ceramic tiles
  • Natural stone & granite
  • Porcelain tiles
  • Floor and wall tiles

Landlords, agents and businesses in Highfield

For anyone letting property in or around Highfield, we’ll quote for several properties at once. Just send pictures for each address and we’ll price them together.

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.

Signs you need tile repair in Highfield

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

You may need us if you’ve spotted any of these:

  • Discontinued tiles you can’t replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

Questions to ask before you book

  • What happens if they find more damage
  • Aftercare advice
  • Whether a trained technician does the job
  • What protection goes down before work starts

10 questions to ask before you book

The process

From the moment we arrive, we keep the work contained to the one room. Surfaces nearby are masked off, the job takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We start by cleaning the tile and clearing loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Clear toiletries, mats and anything else from around the area
  • Open a window if you can
  • Mention any earlier repairs or resurfacing

Get a quote

Send us a photo of the damage and a wider shot of the entire item, with your NE39 postcode, and we will reply with a fixed price.

Get a fixed quote

Advice

Repairing versus replacing in Highfield

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Repairs from £95, with every job priced individually. Set against the cost of replacement, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why book with us

  • Rooms protected and left tidy
  • One visit for most repairs
  • CHAS, Constructionline and SafeContractor accredited
  • Straight answers about what a repair can do

Read our prices page.

What tile repair costs

Repairs from £95. Every quote is fixed and free. What we take into account:

  • What kind of damage it is
  • Previous DIY repairs that have to come out
  • How many items we do on one visit
  • Access to the area

The price reflects the work involved, not where you live. The full price is agreed before booking, with no extras added later.

How to get a fixed quote

A couple of clear pictures is all it takes. Try to include:

  • Any details about the material
  • Something in shot to show the size
  • Daylight if possible, and no flash reflection
  • One sharp close-up of the damage

To get a price, send a couple of pictures through our quote form or ring us. We will say straight away if a repair is the right fix.

FAQs for Highfield

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Include pictures of each item.

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

I’m a tenant. Can you help?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

Can I get a quote without a visit?

Typically, yes. A close-up and a wider photo are enough to give a fixed price.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

When can you do it?

It depends on the time of year and where you are. Send photos with your postcode and we’ll reply with the earliest dates.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

How do I book?

A close-up, a wider photo and your postcode. After that, we just agree a date.

Can I fix it myself?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is normally the cheaper route.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.