Norfolk · England

Tile repair in Hilgay, Norfolk

Tile repair across Hilgay and nearby, generally in one visit.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Hilgay

What we are called out for in Hilgay

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Customers generally contact us about:

  • Cracked floor tiles
  • Drill holes from removed fittings
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Before booking anyone

  • What prep work is covered
  • If travel is included in the price
  • Who turns up on the day
  • How the colour is matched

Our hiring checklist

Tile repair in Hilgay, done in place

If a tile moves, it may need relaying first, and we will tell you. The tile stays where it is, so you do not need to find a spare. We regularly repair marble, natural stone & granite and ceramic tiles, and the jobs we see most are discontinued tiles you can’t replace and cracked floor tiles.

The work is guaranteed for twelve months. If something isn’t right in that time, we come back and put it right. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Location
Hilgay (PE38)
County
Norfolk
Cover
A year, on every repair
Price
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Last updated
23 October 2026
Technician kneeling to repair a kitchen floor

What a repair cannot fix

Not everything can be repaired, and we will tell you before we start. We can’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we’ll give you a straight answer.

Surfaces we repair

  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite

How the visit works

We work cleanly and quietly, so you can stay at home while we’re there. We protect the area first, then the work takes a few hours. At the end we talk you through the curing time and the aftercare.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

How to prepare

  • Tell us if there are stairs or a lift
  • Plan for the room to be out of bounds to pets and children
  • Tell us about parking, stairs or access

Getting a price

We price from photos so you do not have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and you’ll get a fixed figure back.

Get a free quote

Read more

Landlord and trade work in Hilgay

We regularly price jobs from inventory or check-out photos. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

Landlords, letting agents and housing providers in Hilgay use us as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

What tile repair costs

Prices start from £95. A fixed quote means you know the cost before booking. We take into account:

  • What the surface is made of
  • Whether we combine several jobs
  • How many areas need work
  • What kind of damage it is

We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Quotes from your photos

You can take the pictures on your phone. Just ensure we can see:

  • A clear, close picture of the problem area
  • A wider photo showing the whole tiled area
  • Any details about the material
  • The postcode, so we can plan the visit

There’s no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed quote.

Where we work around Hilgay

Hilgay is about 12 miles south-east of Wisbech, in Norfolk. Customers in Hilgay get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. Hilgay is one of 797 towns and villages in Norfolk where we work. You can also see our page for London, about 76 miles away.

We work across PE38 and the streets around it. You will find streets such as High Street, Church Road and Stocks Hill, all of which we cover. We also cover the places around Hilgay: Ten Mile Bank (2 miles south-west), Denver (2 miles north), Southery (2 miles south), Salters Lode (3 miles north-west) and Downham Market (3 miles north). Larger places within reach include King's Lynn (14 miles north), Swaffham (14 miles north-east), Fairstead (14 miles north), West Lynn (14 miles north), North Lynn (14 miles north) and Terrington St Clement (14 miles north).

Near you in Hilgay

Around Hilgay, we work in homes near Church of All Saints and Hilgay Riverside Academy and the streets around them. Hilgay’s nearest station is Downham Market station, roughly 3.3 miles north. Well-known places in the area include Discover Downham (3 miles north).

Map of Hilgay © OpenStreetMap contributors

Repair or replace in Hilgay?

Replacing a tile means breaking it out, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.

Why Hilgay customers choose us

  • Honest advice, even when it means no job
  • Rooms protected and left tidy
  • Fixed prices from your pictures
  • Normally one visit, start to finish

See our full price list.

Should I try a DIY kit first?

If you’re set on a kit, follow its instructions closely, and give it the full curing time. If it fails, we can still put it right.

We understand the appeal of fixing it yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.

Questions from Hilgay

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

What information do you need?

Use the quote form or ring 0345 017 0787, and we will do the rest.

Can tenants book a repair?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted before the end of a tenancy.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

Do you work in Hilgay?

Yes, we do. We send a technician to Hilgay for every job, and the price is the same as everywhere else.

Can a cracked tile be fixed in place?

Typically, if it isn’t loose.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.