Hertfordshire · England

Tile Repair in Hook's Cross

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Hook's Cross. Free, fixed quotes from your pictures.

  • Repairs from £95
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Hook's Cross

About our tile repair in Hook's Cross

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we’ll tell you. Typical jobs include drill holes from removed fittings and chips from dropped pans and tools, across porcelain tiles, ceramic tiles and natural stone & granite.

A one-year guarantee comes as standard, so you are covered after the visit. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Area
Hook's Cross (SG14)
Area hub
Hertfordshire
Cover
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Page updated
23 October 2026

What affects the price in Hook's Cross

Repairs from £95. There’s no area surcharge for Hook's Cross. The price reflects:

  • How many areas need work
  • Unusual colours or finishes
  • What the surface is made of
  • Any earlier repairs that need removing first

No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all play a part, and doing several things on one visit costs less than separate visits.

Send pictures for a quote

You can typically get a fixed price without us visiting. To make it quick:

  • Natural light rather than flash
  • Whether it’s been repaired or coated before
  • The postcode, so we can plan the visit
  • The material, if you know it

You don’t need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.

What we are called out for in Hook's Cross

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

These are the problems we are asked about most:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Damaged tile edges

Before you book anyone

  • What protection goes down before work starts
  • What the guarantee covers, and for how long
  • Aftercare advice
  • Whether the price is fixed and includes VAT

Choosing a repair company

FAQs for Hook's Cross

Is it safe with children and pets around?

On the day, the room should be kept clear of pets and children, so the repair isn’t disturbed while it cures.

Will there be a smell?

A little, depending on the job. Open windows and an extractor fan help.

Can you fill holes left by old fittings?

Yes. We fill drill holes from removed fittings.

What if the damage is worse than the photos show?

Your quote covers the damage in the pictures. If there’s more, we will tell you before starting.

What happens after I send pictures?

You will get a fixed quote back. There is no obligation to book.

Can you repair several things at once?

Yes, and it’s often cheaper. Just add the extra items to your photos and we will quote them together.

How quickly can you book me in?

We will give you dates with your quote. If it’s urgent, say so and we’ll do what we can.

Is the work guaranteed?

All our work carries a one-year guarantee. We will explain what it covers when we quote.

Repair or replace in Hook's Cross?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it leaves the tile where it is. Prices start from £95. Compared with replacing, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.

Why Hook's Cross customers choose us

  • Usually one visit, start to finish
  • Nothing taken out or refitted
  • CHAS, Constructionline and SafeContractor accredited
  • No extra charge for your area

See our prices page.

Landlord and trade work in Hook's Cross

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we liaise with tenants about access if you’d like us to.

Should I try a DIY kit first?

A DIY attempt is not a disaster. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

Where we work around Hook's Cross

Hook's Cross is about 3 miles south-east of Stevenage, in Hertfordshire. Book a date that suits you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Hook's Cross is one of 381 towns and villages in Hertfordshire where we work. Our jobs stretch from Hook's Cross to London (26 miles away).

Every address in SG14 is within our area. Nearby, we also work in Bragbury End (1 mile north-west), Aston (1 mile north), Datchworth (1 mile south-west), Watton at Stone (1 mile south-east) and Knebworth (2 miles west). Further out, we also cover Stevenage (3 miles north-west), St Albans (11 miles south-west), Bishop's Stortford (13 miles east), Welwyn Garden City (5 miles south-west), Harpenden (10 miles west) and Hitchin (8 miles north-west).

Local landmarks in Hook's Cross

We visit homes around Church of All Saints, Chequers Inn and Barnwell School and the streets around them. For rail, the closest station is Watton-At-Stone station, roughly 1.3 miles south-east of the centre. Well-known places in the area include Lister Hospital (4.8 miles north-west) and Benington Castle (2.1 miles north-east). The countryside around Hook's Cross includes Astonbury Wood.

Map of Hook's Cross © OpenStreetMap contributors

Honest limits

We will always be straight with you, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer.

Materials we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Ceramic tiles

How it works

You don’t need to empty the room beforehand. We bring everything we need with us, put protection down and start once you’re happy with the plan. It normally takes a few hours, and you’re welcome to carry on with your day while we work.

  1. We clean the tile and remove loose fragments.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Before we arrive

  • Clear the area around the damage
  • Let us know which floor the room is on
  • Make sure the room can be ventilated

Ask for a price

Send us pictures of the damage and a wider shot of the entire item, with your SG14 postcode, and we’ll reply with a fixed quote.

Get a free quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.