Newcastle upon Tyne · England

Tile repair in Horsley, Newcastle upon Tyne

Tile repair for Horsley, without a refit. Get a fixed price from your photos, then book a visit.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Horsley?

Tile repair in Horsley, done in place

A loose or rocking tile may need relaying first, and we’ll say so. The tile stays where it is, so there’s no need to hunt for a matching tile. Our repair technicians work on natural stone & granite, floor and wall tiles and marble, and common reasons people contact us are damaged tile edges and chips from dropped pans and tools.

You get a one-year guarantee, the same in Horsley as everywhere else we work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Where
Horsley (NE15)
Region
Newcastle upon Tyne
Cover
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Questions from Horsley

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from photos. You will get a fixed figure before booking.

Can landlords book you?

We do, regularly. We can quote for several properties together and work between tenancies.

Do you cover Horsley?

Yes, we do. We send a technician to Horsley for every job, and the price is the same as everywhere else.

Can a cracked tile be fixed in place?

Frequently, yes, as long as it’s still firmly stuck down.

What happens once I’ve sent photos?

We review the photos and send a fixed quote and the next dates we have.

Is there any odour?

Some materials have a smell while they’re applied. It fades as everything cures.

Can you quote from pictures?

In nearly every case. We only ask to see it in person if the photos cannot show what we need.

DIY kit or professional repair?

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and do not use it until it has fully cured. If it doesn’t work out, we can still repair it properly.

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

Common problems we fix in Horsley

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Look out for these signs:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Damaged tile edges
  • Chips from dropped pans and tools

Before booking anyone

  • How soon you can use it again
  • How long the guarantee is and what it covers
  • How the room is protected while they work
  • Whether there are any call-out or travel charges

Choosing a repair company

What affects the price in Horsley

Prices start from £95. There is no charge for travel to Horsley. The price comes down to:

  • Access to the area
  • The type of damage
  • The material
  • Previous DIY repairs that have to come out

Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.

How to get a fixed quote

Good pictures mean an accurate price. Here’s what helps:

  • Your postcode, so we can check dates
  • Natural light rather than flash
  • A coin beside the damage so we can judge size
  • Any details about the material

The quickest way to a price is to send a couple of photos using our quote form or ring us. We’ll say immediately whether it can be repaired.

About Horsley

Horsley is about 6 miles west of Blaydon, in Newcastle upon Tyne. Jobs in Horsley are booked in like any other job: a fixed quote from photos, and a technician at your door on the day. Horsley is one of 63 towns and villages in Newcastle upon Tyne where we work. Our nearest city page is Newcastle upon Tyne, about 9 miles away.

Jobs in NE15 are booked in the same way as anywhere else. That includes homes on Croft's Lane, Water Lane and Stonecroft and the roads around them. Neighbouring places we cover include Ovingham (1 mile south), Hagg Bank (1 mile south-east), Wylam (2 miles south-east), Prudhoe (2 miles south) and Ovington (2 miles south-west). Further out, we also cover Newcastle upon Tyne (9 miles east), Bensham (10 miles east), Carr Hill (11 miles east), Denton (6 miles east), Slatyford (7 miles east) and Low Fell (11 miles east).

Landmarks near Horsley

Around Horsley, we work in homes near Prudhoe Community High School, United Reformed Church and The Lion And Lamb pub and the streets around them. For rail, the closest station is Prudhoe station, about 1.5 miles south of the centre. Other landmarks nearby include Prudhoe Urban District (1.9 miles south) and Wylam Railway Museum (1.7 miles south-east). Green spaces nearby include Addison and Hedgefield Woods and Currock Hill.

Map of Horsley © OpenStreetMap contributors

Repair or replace in Horsley?

Replacing a tile involves breaking out the old tile, finding a match and risking the tiles around it. Repairing it keeps the original tile. Our tile repair starts from £95. Compared with replacing, repairing usually costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why us?

  • CHAS and Constructionline accredited
  • A fixed quote before booking
  • Rooms protected and left tidy
  • Colours mixed by hand to suit your surface

Take a look at our full price list.

What a repair cannot fix

A few problems are outside what a surface repair can do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think before booking.

What we work on

  • Marble
  • Floor and wall tiles
  • Natural stone & granite
  • Porcelain tiles
  • Ceramic tiles

Landlord and trade work in Horsley

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

How the visit works

You don’t need to empty the room. Everything we use comes in the van with us, put protection down and get going once we’ve agreed what we are doing. It normally takes a few hours, and you can get on with other things while we’re there.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Mention any earlier repairs or resurfacing
  • Point us to the nearest place to park
  • Tell us about parking, stairs or access

Get a quote

There is no need for us to visit first. Nearly every job can be priced from pictures: we need a close-up, a wider picture and your postcode, and we’ll reply with a fixed price.

Get a free quote

Advice

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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